Jim Kerns
Jim Kerns
Member for 4 years
4 ratings & reviews completed
Average rating:
Reputation: 40
| Title | Sr Manager IT Operations |
|---|---|
| Job Type | Director |
| Department | Information Technology |
| Company | Investors Title Company |
| Industry | Insurance |
| Size | 201-500 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
SolarWinds Service Desk (SSD) | 2 years | |
ServiceNow IT Service Management | 2 years | |
Ivanti LANDESK Service Desk (discontinued) | 2 years | |
Zendesk Suite | 2 years |
Badges
Pundit- IT Service Management (ITSM)
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| SolarWinds Service Desk (SSD) | May 5, 2020 | Read Review | |
| Ivanti ITSM Service Desk, powered by Heat (formerly LANDESK Service Desk) | May 12, 2020 | ||
| Zendesk | May 12, 2020 | ||
| ServiceNow | May 12, 2020 |