Donald Mascola

Donald Mascola
Member for 4 years
16 ratings & reviews completed
Average rating:
Reputation: 395
| Title | IT Services Manager |
|---|---|
| Job Type | Manager |
| Department | Information Technology |
| Company | Autosoft, Inc. |
| Industry | Information Technology & Services |
| Size | 201-500 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Lattice | 2 years | Novice |
ADP Enterprise HR | 2 years | |
RingCentral Contact Center | 2 years | |
MSP360 Backup | 5 years | |
Twitter Counter (discontinued) | 5 years | |
TeamViewer | 5 years | |
OBS Studio | 5 years | |
NiCE CXone Mpower | 2 years | |
Five9 Intelligent Virtual Agent | ||
Five9 | 2 years | |
Sage CRM | 2 years | |
Salesforce CMS | 2 years | |
ADP Workforce Now | 2 years | |
Microsoft Exchange | 14 years | |
Ally | 14 years | |
Bonusly | 14 years | |
AWS Managed Services | 14 years |
Badges
Pundit- Objectives and Key Results (OKR)
Pundit- Employee Performance Management
Pundit- Contact Center
Pundit- Data Center Backup
Pundit- Disk Based Backup
Pundit- Endpoint Backup
Pundit- Call Center Workforce Optimization
Pundit- Call Recording
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Intelligent Virtual Assistant
Pundit- Archiving
Pundit- Email Encryption
Pundit- Secure Email Gateway
Trailblazer- AWS Managed Services
Pundit- Managed Public Cloud Infrastructure
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| AWS Managed Services | Aug 29, 2022 | Read Review | |
| Microsoft Exchange | Jun 7, 2022 | Read Review | |
| NiCE CXone Mpower | Dec 9, 2021 | Read Review | |
| MSP360 Backup | Aug 21, 2022 | Read Review | |
| RingCentral Contact Center | Aug 22, 2023 | Read Review | |
| Bonusly | Jun 7, 2022 | ||
| Ally | Jun 7, 2022 | ||
| Salesforce CMS | Aug 21, 2022 | ||
| Twitter Counter | Oct 18, 2021 | ||
| OBS Studio | Oct 18, 2021 | ||
| TeamViewer | Oct 18, 2021 |