James Nelson-Guillen
James Nelson-Guillen
Member for 2 years
4 ratings & reviews completed
Average rating:
Reputation: 40
Title | Call Center Analyst |
---|---|
Job Type | Analyst |
Department | Customer Service |
Company | Milliman |
Industry | Financial Services |
Size | 1001-5000 employees |
Expertise
Product | Experience | Level of Expertise |
---|---|---|
NICE CXone | 4 years | |
Microsoft Teams | 4 years | |
Microsoft 365 | 4 years | |
Microsoft Power Automate | 4 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Call Recording
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Contact Center
Ratings and Reviews
Product | Rating | Rating Date | Review Link |
---|---|---|---|
NICE CXone | Dec 4, 2021 | Read Review | |
Microsoft 365 (formerly Office 365) | Dec 3, 2021 | ||
Microsoft Teams | Dec 3, 2021 | ||
Microsoft Power Automate (formerly Microsoft Flow) | Dec 3, 2021 |