Overview
What is Adobe Experience Manager?
Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and…
Adobe Experience Manager Review
Adobe(SPA-ReactJS with AEM)
Adobe Experience Manager Review
Adobe Experience Manager Review
Adobe Experience Manager Review
Adobe Experience Manager Review
Adobe Experience Manager Review
Adobe Experience Manager Review
Adobe Experience Manager Review
Adobe Experience Manager Review
Adobe Experience Manager
Adobe Experience Manager Review
Adobe Experience Manager Review
Adobe Experience Manager Review
How Adobe Experience Manager Differs From Its Competitors
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Role-based user permissions (38)8.484%
- Mobile optimization / responsive design (35)7.878%
- Page templates (37)7.676%
- Bulk management (36)7.272%
Reviewer Pros & Cons
Video Reviews
12 videos
Features
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 8.4Role-based user permissions(38) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Platform & Infrastructure
Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.
- 7.8API(29) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 8.1Internationalization / multi-language(29) Ratings
The software supports multiple languages, countries, currencies, etc.
Web Content Creation
Features that support the creation of website content.
- 7.4WYSIWYG editor(33) Ratings
What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.
- 6.7Code quality / cleanliness(34) Ratings
Code generated by WYSIWYG editor is clean and validates according to W3C standards.
- 7Admin section(34) Ratings
The admin page is easy to navigate and use.
- 7.6Page templates(37) Ratings
The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.
- 7.3Library of website themes(26) Ratings
A library of website frameworks or themes is available as a starting point for building a website.
- 7.8Mobile optimization / responsive design(35) Ratings
The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.
- 8.1Publishing workflow(35) Ratings
The software allows users to set up a custom workflow for updating the website, including approval processes.
- 7.6Form generator(29) Ratings
Users can build website forms for visitors to fill out.
Web Content Management
Features for managing website content
- 7.7Content taxonomy(31) Ratings
Users can create multiple levels and types of content categories including tags.
- 7.1SEO support(33) Ratings
The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
- 7.2Bulk management(36) Ratings
Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.
- 7.5Availability / breadth of extensions(34) Ratings
There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.
- 7.1Community / comment management(30) Ratings
Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Adobe Experience Manager?
Adobe Experience Manager, part of Adobe Experience Cloud, combines digital asset management with the power of a content management system.
Adobe Experience Manager Sites is an AI-powered content management system built on a scalable, agile, and secure cloud-native foundation for creating and managing digital experiences across web, mobile, and emerging channels. Users can create content and manage updates with re-usable Content and Experience Fragments and deliver content using template-driven page authoring or a headless approach with GraphQL. Interactive WYSIWYG authoring of React- and Angular-based single-page applications (SPAs) is available using the JavaScript SDK. Experience Manager as a Cloud Service eliminates the need for version upgrades and scales within seconds to handle high traffic with guaranteed uptime SLAs of up to 99.99%.
Adobe Experience Manager Assets is a cloud-native digital asset management (DAM) system that enables the management of thousands of assets to create, manage, deliver, and optimize personalized experiences at scale. Users can create and share asset collections and connect to the DAM from within Creative Cloud apps using Adobe Asset Link. Assets uses AI and machine learning to automatically tag, crop, and manipulate images and video. It also offers rich media delivery, technology that automates the creation of unlimited variations of rich media from a single piece of content for various devices and bandwidths.
Additional Adobe Experience Manager applications that integrate with Experience Manager Sites and Experience Manager include Experience Manager Forms for responsive forms creation and Experience Manager Screens for digital signage.
Adobe Experience Manager Videos
Adobe Experience Manager Competitors
Adobe Experience Manager Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(286)Attribute Ratings
Reviews
(1-5 of 5)Adobe Experience Manager (AEM) Review
- The obvious main benefit is how well it integrates with other adobe products, such as Adobe Target, Adobe Analytics, etc.
- Like many of Adobe's products, AEM is constantly adapting and updating. These updates can - at times - be cumbersome with other products in my humble opinion due to superfluous changes that do not add any concrete value, rather change the aesthetics of the product; however, with AEM these updates are often helpful, and the coinciding communication is also very well received.
- The drag/drop sort of 'GUI' interface is nice and has a lower learning curve than some other products.
- Templates can be a little more tricky to create/edit without a certain level of technical acumen.
- AEM, not unlike Target, AAM, Adobe Analytics, and most adobe products in this space, is no stranger to its fair share of glitches/outages/downtime, which can at times lead to needing to contact Adobe support, which is the last thing you want to do.
- In accordance with their support, the documentation for AEM is pretty spotty; much of it can be either a) hard to find or b) well out of date, or both.
- WYSIWYG editor
- 80%8.0
- Code quality / cleanliness
- 70%7.0
- Admin section
- 70%7.0
- Page templates
- 70%7.0
- Library of website themes
- 80%8.0
- Mobile optimization / responsive design
- 80%8.0
- Publishing workflow
- 80%8.0
- Form generator
- 70%7.0
- Content taxonomy
- 70%7.0
- SEO support
- 40%4.0
- Bulk management
- 60%6.0
- Availability / breadth of extensions
- 80%8.0
- Community / comment management
- 70%7.0
- API
- 80%8.0
- Internationalization / multi-language
- 80%8.0
- Role-based user permissions
- 70%7.0
- Increased efficiency (where used in a desired out-of-the-box way).
- Increased organization.
- Additional efficiency gains when training new individuals on how to use.
Give your content a break
- I love the native integration with Adobe Campaign that it has
- Email template/page design functionality
- Ability to pull through personalisation fields and blocks into AEM
- Headless content capability
- I find AEM to be quite click-heavy. Moving from area to area requires 'layering multiple sub-menus to reach the end goal
- Naming convention or navigational logic could be improved. For big corp clients, there will be thousands of pages, assets, forms to navigate through, and having to come up with a very short (so it fits) naming convention can be a challenge
- Synching up with Adobe Campaign. Having to break the synch in order to make changes and then have the two platforms out of sync. it would be great to have the option to do bi-directional sync.
- better customer experience
- increased customer loyalty
- reduced operational costs if multiple content platforms are replaced by one
Things to know before selecting AEM as your CMS
- Efficiently manages digital content which can be searched and accessed easily.
- Physical forms can be digitalized completing the validation process of forms quickly and efficiently.
- Headless CMS approach to minimize the impact of failure.
- Eliminates long development cycles.
- Complexity in using the platform requires a specific skill set such as java programming.
- AEM forms can be simplified in terms of component design.
- Product UI can be simplified.
- Increased customer page visits by 25% due to better experience as compared to previous CMS.
- Decrease in customer bounce rate.
- Cost-saving in marketing budget with better management of resources with tags.
However, the support agents have very limited understanding which in turn delays the resolution process. For maximum instances, the support team would need help from backend adobe teams which delays even critical issues.
However, considering the billing charges of adobe professional services team, it is always recommended to involve them during platform initial setup or when a complex solution is to be built with platform customizations.
With respect to contracting terms, adobe provides a complex structure considering multiple modules with AEM like adobe forms etc.
Considering the enterprise scale and critical business solutions built on experience manager, availability was our primary requirement during CMS evaluation and adobe fits best on this parameter.
If there's a planned upgrade, adobe would make sure they do it in non-business hours.
Adobe experience manager works well in integration with other solutions, unless the destination application is designed to trigger frequent calls to AEM.
AEM | Tool in Adobe Suite that is most useful
- Content and assets are managed effectively with AEM, which allows team members to utilize this content effectively.
- Moreover, as it is part of the Adobe suite, its integration with other Adobe products such as ACS is very easy and effective, compared with others.
- Components availability
- Reporting part need improvement
- Difficult to learn if you are not from UI background
- WYSIWYG editor
- 100%10.0
- Code quality / cleanliness
- 80%8.0
- Admin section
- 80%8.0
- Page templates
- 100%10.0
- Library of website themes
- 90%9.0
- Mobile optimization / responsive design
- 100%10.0
- Publishing workflow
- 90%9.0
- Form generator
- 100%10.0
- Content taxonomy
- 90%9.0
- SEO support
- 80%8.0
- Bulk management
- 80%8.0
- Availability / breadth of extensions
- 80%8.0
- Community / comment management
- 90%9.0
- API
- 90%9.0
- Internationalization / multi-language
- 90%9.0
- Role-based user permissions
- 80%8.0
- The product is contributing to the investment done by the organization as Adobe experience manager helps us in managing content correctly, which increases traffic on websites and pages developed for clients.
- No additional tools are needed as it is part of Adobe's suite, which makes it less expensive than other tools, and it provides a high return on investment.
Pricing is based on a number of factors, including team size or the use of the tool. The user can select the pricing option that best fits their needs based on the number of form submissions they make or the number of pages they wish to publish on their global/multisite sites.
- It's possible to break down elements of pages into distinct reusable components [that are] useful.
- The multi-site manager feature is helpful when managing a site that spans multiple countries and/or languages.
- It works well with Adobe Assets when needing to pull in assets, such as images or PDFs.
- The code it produces tends to be more bloated than I would like, which isn't great for page loading times.
- While the obvious site search solution to use on AEM-created sites is the Adobe solution, Search & Promote, Adobe has not made [the] investment in S&P a priority for years.
- While there is some flexibility in the relationship between internal folder structures and public-facing web page URLs, there are some limitations [that] I have found frustrating.
- WYSIWYG editor
- 70%7.0
- Code quality / cleanliness
- 50%5.0
- Admin section
- 70%7.0
- Page templates
- 70%7.0
- Library of website themes
- 70%7.0
- Mobile optimization / responsive design
- 70%7.0
- Publishing workflow
- 80%8.0
- Form generator
- 70%7.0
- Content taxonomy
- 70%7.0
- SEO support
- 60%6.0
- Bulk management
- 70%7.0
- Availability / breadth of extensions
- 70%7.0
- Community / comment management
- N/AN/A
- API
- 60%6.0
- Internationalization / multi-language
- 70%7.0
- Role-based user permissions
- 70%7.0
- It's not cheap, especially if you need advanced web features [that] require investment in other Adobe tools, like Target, or need seats for many users. The expenses can add up quickly.
- Its blog functionality is underwhelming, which means we have to continue using WordPress for some content. WordPress isn't expensive, but there are overheads incurred just from not being able to do everything in Adobe Experience Manager.
- I am not convinced that the generated code on our web pages has had a positive impact on our SEO.