Acquia Digital Experience Platform

Acquia Digital Experience Platform

Customer Verified
Top Rated
Score 8.2 out of 10
Top Rated
Acquia Digital Experience Platform

Overview

What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a...
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Recent Reviews

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How Acquia Digital Experience Platform Differs From Its Competitors

Time to Market

Using Acquia Digital Experience Platform, my organization was able to very quickly start deploying content across digital channels. Acquia DXP provides a drag-and-drop interface for creating web pages, making it simple for non-technical users to create and update content. Also, it includes …
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Time to Market

The speed at which content can be deployed across digital channels with Acquia Digital Experience Platform is dependent on the content complexity. Generally we had hired an external group to setup the DXP platform and we have well-designed and properly configured Acquia Digital Experience Platform …
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Time to Market

The original site build was bespoke so we required 6 months to build from the ground up. As soon as the application was in QA we were able to use all functionality and extend the site content and feature sets. A parallel project had 6 sister sites built and published within 12 weeks.
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Time to Market

Once we had access to a new application, we were able to deploy new code to the application within a few hours. We had some difficulty configuring our git deployment pipeline to work, but Acquia customer support helped us track down the issue and troubleshoot until the issue was resolved. Once the …
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Time to Market

We have recently just moved into the environment and just started to drive content to the site. However, since our migration was a "lift and shift" process, the traffic was already pointing to the site, and it thus migrated with simple ease to the new environment.
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Time to Market

Everything was already up and running when I began so I don't have any experience with this question.
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Time to Market

Acquia offers you the tools to do this. If you start with Code Studio you're off and going within minutes. If you use Acquia BLT (Build and Launch Tool) it takes a bit more effort. We opted for BLT on a CI/CD platform so for us it took some more time as we tried to streamline our own internal …
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Time to Market

Once we started using Acquia Digital Experience Platform, using the content hub and workbench module, very quickly and efficiently we were able to start deploying content across digital channels. Great positive impact this has had on our personalization and customer engagement efforts. Thanks to …
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Time to Market

CKEditor the cool feature did its best on creating content easily and views and layout individually helped to display content on its flixibility. compared to other platforms it helped to create the content easily.
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Time to Market

There was a really small setup time compared to when we had to install a full stack architecture on "classic" hosting services (like 90% less time).
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Time to Market

The onboarding process was straightforward and we were able to start setting up the sites on the platform quickly.
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Time to Market

Moving from WordPress to Drupal/Acquia, it took several days to understand this new way of managing things: Page builder, admin options, etc. But once we started to really understand how it works, we discovered how huge the potential of the platform was, and how it was powerful.
For example, by …
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Time to Market

It took a little time and effort to get the content managers trained on the new system and figure out which content pages and templates we needed, but now that they are up to speed they are much more empowered to work on their own content, and even point out issues. From the standpoint of our …
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Time to Market

Our productivity was immediate. However, we undertake very little personalization or direct customer engagement efforts, as our site is primarily informational.
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Time to Market

We were new to Drupal, so we had to have consultants set up the new Drupal site so that we could migrate static HTML pages. It took a few months before we could start migrating.
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Time to Market

The website infrastructure was already implemented prior to my arrival. I'm unsure what impact it made in comparison to our prior host. Other services they have provided since my arrival have made no signification improvement. In fact we reduced our service expenses upon my arrival.
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Time to Market

Our clients have been able to start deploying content across digital channels almost immediately after successfully implementing the platform.
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Time to Market

It took about 9 months, but the project was a complete redesign and rebuild of a web experience. But once it was launched the impacts were very large from substantially decreasing effort from marketing to publishing new content and the improved experience leading to double-digit gains in revenue …
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Time to Market

We use Acquia DXP with our clients and they are able to deliver content in a speedy they have never seen before. Working with multiple brands in one centralized platform gives the customer the time to market what they need.
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Time to Market

I wasn't in this role when Acquia Digital Experience Platform was initially purchased. However, my understanding was that there were some initial teething pains that took some time to overcome. I have been informed that once those challenges were overcome, a whole raft of legacy issues with …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (24)
    7.8
    78%
  • Admin section (20)
    7.5
    75%
  • Code quality / cleanliness (18)
    7.0
    70%
  • API (22)
    6.9
    69%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.acquia.com/choosing-right…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

Acquia Digital Experience Platform
01:44
Acquia Digital Experience Platform
01:44
Acquia Open DXP - 30 second overview
00:31
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.8Avg 7.2

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.6Avg 7.2

Web Content Creation

Features that support the creation of website content.

7.2Avg 6.8

Web Content Management

Features for managing website content

7.3Avg 6.3
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Product Details

What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management, personalization, campaign management and more that complement the core content and data solutions.

Acquia Digital Experience Platform Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Built-in e-commerce / shopping cart
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Version history
  • Supported: Simple roll-back capabilities

Acquia Digital Experience Platform Videos

Acquia Digital Experience Platform
Acquia provides the only open Digital Experience Platform. Our Drupal cloud and Marketing Cloud offer best in class products that enable organizational Velocity, Intelligence, and Governance. Our Platform uniquely combines True 360 customer insight with rapid Content Creation...
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Acquia Digital Experience Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sitecore Experience Manager, Liferay Digital Experience Platform (DXP), and WordPress are common alternatives for Acquia Digital Experience Platform.

Reviewers rate Role-based user permissions highest, with a score of 7.8.

The most common users of Acquia Digital Experience Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-25 of 65)
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Score 6 out of 10
Vetted Review
Verified User
The business problems that this product addresses within my organization are creating and managing a consistent brand experience across multiple digital touchpoints, delivering personalized content to different segments of users, and optimizing the performance of digital experiences to improve user engagement and conversion rates
  • Website Development
  • Content Management
  • Personalization
  • Marketing Automation
  • Analytics
  • Scaleability
  • Flexibility
  • Security
  • User Interface
  • Customization
  • Search functionality
  • Mobile Optimization
  • Integration
  • Technical requirements
Acquia DXP is a robust platform that is built to handle the needs of large enterprises. Its scalability, flexibility, and security features make it well-suited for organizations that need to manage large amounts of content and data across multiple channels and touchpoints.
Overall, my organization found Acquia's Digital Experience Platform to be highly scaleable and met the needs of the growth of my organization
Score 8 out of 10
Vetted Review
Verified User
We picked the Acquia Digital Experience Platform as our main content management system (CMS) and digital experience platform (DXP) that allows us to easily create, manage, and deliver digital experiences across multiple channels (web, linkedIn, email) and devices. It helped us to create engaging and personalized digital experiences for customers, manage and deliver content super easily, and integrate with other systems and platforms. We mostly used the platform for website development and management, digital marketing, customer engagement and quotation.
  • content editing/updating
  • trendy website design
  • ease of use
  • user management
  • advanced web features (such as parallax scrolling)
  • spam email filtering in forms
  • live edit previews
Acquia Digital Experience Platform is awesome for web development, design and content management. We didn't need to hire external consultants every time we wanted to create new pages, update or add new content. We were able to integrate videos, 3D models, maps and other features that made our website stand out. It appears as if it's made by a professional but the platform is so easy to learn that anyone in the business can register as a user and do some edits. It's great that the staging and dev environments are separate so that we can easily oversee the changes, get feedback and ensure everything is working before going live.
We did not have to do this yet but given the knowledge I have on the platform I have no doubt that its capability and features will make scalability very easy. With the existing integrations we are already seeing the traffic come to LinkedIn, our ordering platform and emails.
Nick Lamming | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
This originally started being used primarily in marketing but is now used in our careers and community digital landscape. The platform allows us to focus on the content and design specifics and leave the technical platform administration to the Acquia Support team.
  • Single, easy to use online dashboard to manage the applications.
  • Easy to use drag and drop code deployment workflow within the platform.
  • Simple support ticketing process allowing quick access to support and Technical Account Manager (TAM) resources.
  • The monitoring report capabilities are still quite restrictive. Uptime and historical logs could be presented in a reporting structure in the dashboard. This would make the dashboard a single source of truth.
  • Simpler SSL cert upload process. Instead of extracting the keys maybe a simple file upload process could work.
For code deployment purposes their [Acquia Digital Experience Platform] drag and drop feature is a really useful tool. Domain management is easy to use (if you have multiple domain records that you require to manage). The Cloud Edge and WAF subscription pays for itself very quickly and allows for granular management of firewall rules. You can now manage multiple SSL certs in a single application. This is a really positive addition. If you require post-event triage the platform is not quite ready for this yet. You can still access data but you will need dev[elopers'] resources to extract the logs directly from the server(s).
There is always room for improvement, but the current platform has allowed us to bring several other departments [into] the solution and we now cover 4 separate areas of the business within our DXP platform. Flexibility and scalability [are] readily available as is the ability to centralize core design and functionality requirements. This allows for consistent branding and UX UI capabilities across our websites.
Mike Holzer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
My company uses Acquia Digital Experience Platform Cloud as our website host for four of our sites. We are in the process of developing a 5th site which will also be hosted on Acquia cloud. Acquia Digital Experience Platform cloud take a lot of the support needs out of our hands so that we can focus on our teams' core competencies - site development and content. We have several sites not hosted on Acquia and they take far more time to maintain than our Acquia-hosted sites. I am used to having a more hands-on approach to server hosting (AWS, Digital Ocean, etc) so I personally struggle with the somewhat blackbox-iness of Acquia Cloud. At the same time, there are fewer opportunities to make a mistake affecting the server, so it's definitely a net benefit for our sites and their stability.
  • Great Uptime
  • Great Customer Support
  • Simple platform interface
  • Documentation
  • Could use more configuration"recipes"
Acquia Cloud is well suited for organizations and teams without the ability to support their own hosting, such as on AWS, Digital Ocean, etc. If a team has the ability (and desire) to manage it themselves, I'm not sure I would recommend it. However, if your team needs reliable, hands-off Drupal hosting, I would definitely recommend Acquia Cloud. Once a deployment pipeline is configured, it's very nearly set-and-forget as far as server configuration is concerned.
We've never had our sites crash due to unexpected traffic - the services simply take the traffic and keep on ticking. We've had to adjust the level of service provided on occasion, but that's a good problem to have. Acquia allows us to focus on driving traffic and delivering content, and not on keeping the servers updated or worrying about load balancers.
Score 10 out of 10
Vetted Review
Verified User
I use it to host our main site. This is for hosting our internet presence and linking to other company-owned resources. Doing so allows us to right-size the operational requirements as well as enhance the offering to our clients.
  • Hosting
  • Building the right environment as per our needs.
  • Customer support and engagement.
  • Provide more training resources.
  • Certification would be good to have.
  • Monitoring updates.
I can offload the burden of maintaining the infrastructure required to run the site on-prem. Furthermore, the hosting of the environment is left to the team that knows how to completely manage the Drupal platform and ensure that the hosting environment is taking advance of the features of the platform.
We are currently not taking advantage of this feature. Our site is a simple website setup to drive content views.
December 08, 2022

Happy with support

Score 10 out of 10
Vetted Review
Verified User
We host our Drupal managed website with Acquia. Acquia Cloud makes the maintenance tasks much easier.
  • Always available
  • Automated database backups
  • Support
  • I'm trying to find ways to make the core and module updates simpler
For all of the reasons I stated earlier but in addition, today I had to open ticket for the first time in a year. The support I received was immediate and while the issue I was having ended up being due to another website, the tech did not just pass me off as not his problem. He gave me actionable information I was able to use with the website that was the actual cause of the issue.
We only have one site so at the moment, this question doesn't apply to us.
Score 9 out of 10
Vetted Review
Verified User
We use Acquia's DXP for our enterprise clients that have very specific or high standard requirements into regards of hosting and products. Clients that want an extremely flexible front-end we gear towards using Acquia Site Studio, while other use cases where a customer might want to launch 50 sites each year we gear towards Site Factory, sometimes even a combination of the different products and packages.
  • High Availabillity
  • Easy to use and understand UI
  • Easy to self manage
  • Modern approach with Cloud Next
  • Support sometimes feels a bit like ping pong
  • Real containerised hosting (currently you can only deploy code)
High Availability hosting that complies with all ISO rules and practices. Very well suited for enterprise level clients (pricing is also geared towards those). Some products like Site Studio are unique to Acquia.
Acquia uses next gen technology and their hosting is done on AWS. From a technical point of view they should be able to scale with minimal effort. Their Cloud Next (containerised approach) also means that load balancing and scalability is a lot easier to do as with traditional hosting set-ups.
Pritam Sarkar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Acquia Digital Experience Platform in my organization as Deployment Manager, responsible for Development and Support of Global Unified, Multisite, Multi Language Enterprise Content Management System on the Acquia Cloud Factory and Drupal Technologies. Defining Technical Implementation approaches. Design and Development Migration Tool and liaising with our strategic vendor Acquia on development and deployment related activities.
  • Architecting and managing multisite multilingual environment
  • CMS experience at ultimate level
  • Cutting edge CDN
  • Devops Pipeline build to speed up the CI/CD workflow
  • CDN availability in Mainland China region
  • More Customer friendly offering on Headless Architecture
Acquia Digital Experience Platform is well suited for Developing unified platform for global unified content management system on Cloud to handle content for multi-site and multilingual. The platform will implement high security standard, different caching Architecture, Enterprise Search, GeoIP, Web analytics, Social Integration and the responsive design to support multiple resolution devices – Desktop, Laptop, TV & Handhold devices
Acquia Digital Experience Platform provides flexible and scalable software which can be deployed across multiple departments and sites as needed, but sometimes we have been experienced complex scenarios to accommodate tricky Customer requirement which needed more scalability with respect to the customization required by the Customes time to time per their need
Score 8 out of 10
Vetted Review
Verified User
The tool is used to host 20+ sites for each directorate at OJP. The key problem the tool addresses is having a common code base, architecture, and infrastructure for all directorates. Prior to Acquia, there were several technologies used for hosting the sites which created difficulties in maintaining, staffing, and updating sites.
  • Consistent user interface
  • Uptime
  • Robust logging and error tracking
  • Provide a tier of service where Acquia provides a true PAAS rather than relying on the development team upgrade core components
The tool is great for organizations that have web presences that provide similar functionality and content. However, a dedicated development team will be required to maintain security patches and necessary upgrades.
With Cloudflare CDN and the caching provided by Acquia, the sites are very responsive and have scaled well as more users have engaged with the site.
Score 8 out of 10
Vetted Review
Verified User
Acquia Digital Experience Platform feature is very useful for drupal multi-site architecture, By using this platform we have delivered multiple sites within the shortest time. This platform simplifies the development process. Stagging down to other environments is a cool feature and additional supporting module for Acquia Digital Experience Platform helps to connect the platform with external applications with high-performance ratings.
  • Multi site spinup using profile
  • Inbuild cache mechanisam
  • Neat user experience
  • ACSF runtime system configuration not configurable
  • Auto backup have no additional options
  • stage up site is not there
Drupal Multisite management, Better performance hosting
It provides the option to manage multiple sites with single-page maintenance with easy add-on config updates.
Score 8 out of 10
Vetted Review
Verified User
We use the Acquia Cloud platform to build website factories. Using Acquia Cloud ensures that the platform is fully optimized for Drupal. We also use Acquia Search to build features based on Solr. The available environments (non-prod and prod) allow us to have improved development workflow, and the drag-and-drop UI facilitates deployments and actions on the platform.
  • Robust and scalable infrastructure.
  • Acquia Cloud UI.
  • Support
  • I don't know.
Appropriate for: Large Drupal websites Websites factories Less appropriate maybe for small websites, considering the cost.
The platform is scalable (I can't wait for Acquia Cloud Next!) Starting a new website is really quick with our website's factory.
Response times are good Response are often pertinent
The interface is really clear and simple to use, we like that.
Score 9 out of 10
Vetted Review
Verified User
Our group uses Acquia to host and manage over 50 websites for various city departments and elected officials. Acquia site factory allows us to easily manage the sites and deploy updates. Acquia Cloud IDE allows the developers to quickly spin up environments for testing code or style changes and preview the changes before implementing them.
  • Managing multiple sites.
  • Providing support for questions.
  • Provide more tools to manage themes/styles.
Acquia makes it easy to manage multiple websites from a single codebase. Acquia provides a robust hosting platform for Drupal websites. Depending on the need to manage users and content and how often content is updated, Acquia can be a good fit. If the content is not updated frequently, the solutions provided by Acquia may be overkill.
Acquia provides powerful tools to deploy websites and manage a single codebase.
Score 9 out of 10
Vetted Review
Verified User
As a digital agency, we use the Cloud Platform service to host the websites of a large number of our clients. The service provides us with a straightforward and easy-to-set-up hosting solution that our developers can then use to deploy the websites with ease. The platform offers the ability to configure a lot of the internal tools used when hosting a website, and the support team is helpful and quick to respond when any issues arise.
  • support team
  • ability to configure parameters within the hosting setup
  • dashboard for visibility of website environments and services with great UX
  • ability to configure even more parameters for internal tools
Great platform for hosting Drupal websites While the focus is on Drupal would be great to have ability to host Symfony/SlimPHP applications for any microsites that a client might have alongside their Drupal site.
Adding more servers or increasing their capacity is a straightforward job and we've able to scale the platform with the demands of our clients.
October 15, 2022

Drupal Cloud on Acquia.

Serhii Boremchuk | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We host, deploy and support client sites on this platform.
  • Quick deployment.
  • Good support.
  • Excellent documentation.
  • I would like cleaner development environments. Sometimes several versions of software that are no longer needed can live on the servers. I believe that it would be possible to conduct an audit from time to time and delete unnecessary ones.
The platform is very good for drupal projects. Engineers know what they are doing. Many services are tuned specifically for this CMS.
First of all, it is the ease of scaling. Everything is quite intuitive and described in the documentation.
Antoine Pourron | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Since we launched the new LumApps website this year, we're using the Acquia Digital Experience Platform to manage and improve our website CMS: Drupal. We switched from WordPress to Drupal/Acquia in order to build a stronger CMS, for lead generation, but also on a daily basis use for all the contributors.
  • Page builder with high flexibility
  • Strong Deployment Workflow
  • All in one CMS
  • Easier database SQL queries
  • Better updates regarding Transport Layer Security (TLS)
  • Allow redirects by keeping UTM in the URLs
Acquia Digital Experience Platform is a very strong tool managed by a strong team. It helps to get highly quality features but as it's not open source, there's sometimes a lack of flexibility to implement custom needs. (In a way, that is normal).
Since the beginning of the website rebuild project, our agency gathered our needs and expectations. We also shared several technical or SEO specifications, and they have been able to fully adapt the software to our needs, in order to create a custom interface that we can easy use on a daily-basis.
Johnny Nguyen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Launched 172+ Drupal websites across 5 different departments for pharmaceutical client: Corporate Affairs, Regulatory Compliance, Pharmacovigilance, Marketing, Investor Relations. There website were released across 39 countries in 25 different languages.
  • Launch support
  • Technical troubleshooting
  • System upgrades
  • Acquia CloudFlare support
  • Acquia DAM support
  • Acquia Purge support
Large scale, enterprise web presence with large content for multicountry, multilingual sites. Medium sized companies that need comparable solutions to large companies.
Acquia platform supports Drupal multisites. You can have multiple databases per environment. Acquia is open to working with your unique set of requirements and technical architecture.
Score 8 out of 10
Vetted Review
Verified User
Acquia built and hosts the websites for our university library system -- at least 8 libraries under one umbrella. I QA'ed for the build team, and I maintain and enhance the site subsequent to build and launch. I use the Cloud Platform dashboard and the Cloud IDE, in conjunction with Github, to manage the configuration of the front end, while others are in charge of content.
  • the site is powerful
  • you can get very granular with configuration and content
  • layout is very simple to execute, but it doesn't look simple on the front. it's simple to execute complicated things
  • almost endlessly customizable with modules
  • the support portal can be hit and miss. sometimes there are very helpful people who get back to you in a timely manner, but more often there's a lot of lag time for the ticket to get picked up and in between responses, which can also be less than helpful.
  • it seems like the different departments within acquia (support, management, build teams) don't communicate with each other.
  • because features are so dense and granular, sometimes the workflow or how they are connected can be really complex to access.
You are able to create almost anything you want, and make almost endless customizations with drupal modules. This is I think the strongest feature of Acquia.
The biggest drawbacks are the inherent complexity - with great customizability comes great complexity-- and the unreliability of the support.
I think that once you truly grasp and are comfortable with the workflows, it will be a very smooth and logical process, but that takes concentrated effort because of the complexity. But, changes on the front end are instantaneous and cascading. It's a tradeoff, which is expected, you just have to be prepared for that.
We have 2 sites under the main domain (this is considered a multi-site with config split) and several sub-sites, so I don't know that we've really given the scalability a true run for its money, but so far, so good.
Score 8 out of 10
Vetted Review
Verified User
The web agency I worked for was using Acquia for several of our clients to host their Drupal site.
  • Deployments on different environments are extremely easy
  • Drupal site hosting
  • Excellent technical support
  • Performance
  • The price can be high for a small business
Acquia offers a very wide range of services aimed at large enterprise customers. They can manage high traffic sites.
We have already noticed scalability issues on one site, but Acquia was able to fix it very quickly.
Score 8 out of 10
Vetted Review
Reseller
Acquia Digital Experience Platform excels at delivering a trustable enterprise environment for open-source software. The tool suite makes it easy to empower everyone, from developers to IT professionals and marketers alike. Acquia Cloud takes away all of the hurdles in terms of platform management. It allows everyone to spend more time innovating and delivering value to the Drupal ecosystem rather than dealing with infrastructure and compliance. We love the intuitive interface of the platform and the extensive documentation.
  • User experience.
  • Feature completion.
  • Platform onboarding.
  • Security
  • Deployment pipelines.
  • Transparency of the pricing structure.
  • Keeping up with the versions of some satellite system (ex. Solr).
  • Some features that are "out of the box" on other platform are extras on Acquia.
Acquia DXP is well suited for a project in which you want a high level of integration between tools in a coherent ecosystem. It is great for empowering the team and treating your platform as a product that evolves. To get the most bang for your buck, you really have to use it actively with a trained team. You have training tools in Acquia, or you can work with one of many Acquia Certified Partners. Do not use Acquia products if you want a small static site; this is suited for large ecosystems.
Score 8 out of 10
Vetted Review
Verified User
We use Acquia Digital Experience Platform as the hosting platform for our enterprise website. Our website serves both branding and informational purposes, and it is critical that the site is stable and responsive. The site is a fairly complex drupal instance, and we use a variety of Acquia services to support site development, maintenance and delivery.
  • Excellent, responsive customer support engineers
  • Stable and effective hosting platform
  • Helpful CLI and additional tooling for interacting with Acquia services
  • I miss their old local development kit called DevDesktop. I wish they would bring it back.
  • Some of their documentation is great, but some could use work.
  • I feel that the options they expose for interacting with our site logs are not ideal.
If you are planning to develop a site that needs enterprise-level availability, Acquia Digital Experience Platform is a good choice. There are certainly cheaper options out there if a less robust solution is tolerable, however. The hosting is great for us, as a PHP/drupal shop. I'm not knowledgeable enough to say if Acquia Digital Experience Platform is the right choice for other technologies.
Our site traffic fluctuates widely, both on a 24-hour cycle and over the course of the year. We have had not trouble to support our peak traffic on Acquia's infrastructure.
Score 8 out of 10
Vetted Review
Verified User
We use it to host the Drupal Content management system for much of our site. This includes thousands of pages.
  • Low Down Time
  • Excellent Tech Support People
  • Good administrative interface
  • They replaced Acquia Dev Desktop with Acquia Cloud IDE which doesn't let you set up as many instances of Drupal.
It is especially good for large sites with lots of traffic. The ability to easily give different workers different rights is very helpful. I wouldn't use it for a small site with little customization or traffic. The overhead with using Composer would be a bit much for those instances, though it is very helpful for complex sites.
We get the memory and bandwidth resources we need and more. We've never had a problem scaling up.
Score 8 out of 10
Vetted Review
Verified User
Acquia is our SASS solution for Drupal 7 powered websites, landing pages and webtools. Our prospect facing website and internal facing websites both utilize the Drupal 7 framework that Acquia hosts. In addition our SEM efforts, RFI forms and other marketing communication is on the platform. Acquia has performed consistently well.
  • Dependable Update
  • Knowledgeable Customer Service
  • Functionality seems designed for larger enterprise organizations
  • Interfacing tools are sometimes more complex then similar cloud hosted services such as Azure or AWS
Acquia has a very large offering of services that cater to larger enterprise clients. Smaller single-domain clients like our website seem like a loose fit for what Acquia provides.
We don't use scalable solutions.
They are absolutely fabulous and have never dropped the ball in 8 years of us being on the platform. If it wasn't for Drupal 8/9 being unrealistically complicated compared to other offerings like Django/Wagtail we'd be still with Acquia and Drupal.
It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
Score 10 out of 10
Vetted Review
Verified User
We use Acquia products and propose its services to our clients to build new sites and provides solution to enhance their digital experience. Our aim is to provide the best fit solution which suits their requirements and help them to grow their business with our solutions.
  • Scalability
  • Durability
  • Performance
  • optimized solutions
  • Price and product quotations are missing on any of platform
Best suited for:
- On sites where very large users traffic is coming
- On sites where user base is quiet not predictable
Based on our own experience with Acquia.
Emily Becker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I help my clients identify products, like Acquia Digital Experience Platform to reach their strategic goals and scale. To effectively do this, it's important to pick partners, like Acquia, who can provide reliable and innovative experiences that delight our clients. Acquia Digital Experience Platform has proven to do both and our clients are satisfied with the product.
  • Scale
  • Reliability
  • Trust
  • Support
  • Innovation
Low-code solutions are great for clients that need to empower content editors and spin up sites quickly. We have used Site Studio to do this for a campaign that was televised during the Super Bowl. It gives marketers the ability to pivot quickly and edit a lot of content easily.
The product is easy to use and deploy across teams.
Score 10 out of 10
Vetted Review
Reseller
We are a Gold Partner of Acquia and recommend Acquia Digital Experience Platform as a leading solution to provide a variety of digital services and experiences for our customers and their customers. Being the only OPEN DXP in the market, allows our teams to deliver a more flexible solution that brings together best-of-breed technology that caters to any and all verticals.
  • Open API allows for ease of integrations
  • CDP at its core provides customer insights to allow marketers to deliver more personalized experiences
  • Would like to see an improved UI for Campaign Studio
Best suited - Enterprise Omnichannel organizations looking to create personalized experiences for their audiences. Least suited - small websites with only a few pages and smaller audiences.
Because it's highly scalable
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