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Acquia Digital Experience Platform

Acquia Digital Experience Platform

Overview

What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability…

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Recent Reviews

All in one solution

10 out of 10
October 17, 2023
Incentivized
We use Acquia to host our sites. We have been using it in my current organisation for the past 3 years. Site factory and site studio or …
Continue reading

Small Biz perspective

10 out of 10
July 12, 2023
Incentivized
We have been using the Acquia platform for all our customer website projects for the last 12 years. Our projects are large, complex, busy …
Continue reading

Acquia CDP

9 out of 10
July 03, 2023
Incentivized
We use the CDP to drive campaign selection and segmentation, and then for the closed loop analysis to understand the performance of our …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (49)
    8.3
    83%
  • Admin section (42)
    7.9
    79%
  • API (39)
    7.6
    76%
  • Code quality / cleanliness (34)
    7.5
    75%

Reviewer Pros & Cons

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Pricing

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What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.acquia.com/choosing-right…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.3
Avg 7.9

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.6
Avg 7.9

Web Content Creation

Features that support the creation of website content.

7.7
Avg 7.5

Web Content Management

Features for managing website content

7.6
Avg 7.0
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Product Details

What is Acquia Digital Experience Platform?

The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management, personalization, campaign management and more that complement the core content and data solutions.

Acquia Digital Experience Platform Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Built-in e-commerce / shopping cart
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Version history
  • Supported: Simple roll-back capabilities

Acquia Digital Experience Platform Videos

Acquia Digital Experience Platform
Acquia provides the only open Digital Experience Platform. Our Drupal cloud and Marketing Cloud offer best in class products that enable organizational Velocity, Intelligence, and Governance. Our Platform uniquely combines True 360 customer insight with rapid Content Creation...
 Show More

Acquia Digital Experience Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sitecore Experience Manager, Liferay Digital Experience Platform (DXP), and WordPress are common alternatives for Acquia Digital Experience Platform.

Reviewers rate Role-based user permissions highest, with a score of 8.3.

The most common users of Acquia Digital Experience Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(210)

Attribute Ratings

Reviews

(1-25 of 93)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We benefit from Acquia DxP and professional services to deploy at speed and run simplified operations at scale for hundreds of our consumer product digital experiences. It makes operations, maintenance, and upgrades easy while delivering superior, accessible, and high-performing experiences. We really enjoy the flexibility and automatization principles of the multi-sites factory to focus on experience, content, and conversions.
  • Multisites management.
  • Implementing modularity and composable components to easily build experiences at scale.
  • World class infrastructure services.
  • Highly optimized pipelines and more for Drupal.
  • Simpler approach to capacity management.
It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.
Lisa Stephens, PhD | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We launched FLEXspace.org on the Acquia Platform on the recommendation of our developer. FLEXspace is a complex portal where each "member" is also a mini-administrator, uploading exemplars of different types of technology enabled education spaces. When the version of Drupal reached end of life, our new developer KWALL.com already had a good relationship with Acquia, and the transition has been very smooth with very results! We're anxious to launch the new portal in the coming weeks.
  • It's fast, no lag time
  • Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
  • Platform is very accessible to those who know how to manage the back end software.
I appreciate that their staff is very proactive in reaching out for account renewal, managing the bureaucracy of our accounts system, and being generally good humored during all interactions. It may sound like a little thing, but when you're grinding away all day at a desk, it's a welcome relief (particularly if related to some kind of technical challenge) to have a friendly, well humored, empathic account manager!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use a number of Acquia products and services across our enterprise. We power over 40 core sites and tools internet and intranet. We leverage the Acquia ecosystem, Drupal, site studio, DAM on ACSF and ACE stacks to build operate, enhance both websites and headless APIs which in turn power various BCBSMA portals.
  • Low code, no code ability for business teams to build and maintain their own basic sites and content
  • Enables us to have a single source of truth for all our digital assets via the DAM, manage and distribute them across the enterprise and to other third party partner applications
  • Allow for rapid creation, spin up, publishing of critical digital content without releases, both intranet, and internet
  • Acquia platform and its operational support is outstanding, extremely reliable
  • We like the DAM but it needs improvements in its availability of APIs and plug in integrations. ex. the Brightcove plugin does not support 508c asset accessory files, the DAM does, our understanding is there is no API access to the asset aux files.
Well suited for constructing, enhancing, and operating mission critical websites with a modern UI that meets branding needs well. Able to have low code - no code content and site management with no to minimum development. Able to manage assets well and generally distribute them automatically to numerous digital properties. We are looking at creating a secure logged-in portal with our Acquia products
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia Digital Experience Platform to build websites for showing our products and other relevant information for our customers and users that helps us to get RFQs and cross selling of our products.
  • Rich User Experience
  • Ease of creating and manging contents
  • Fully compliant and secured
  • Robust platform
  • Better SEO and In-built features
  • More focus on SEO
  • AI driven search capabilities
  • Layout builder in built support for translation capabilities
Acquia Digital Experience Platform is well suited for website driven experience to showcase your products and services in a highly designed UI experience. It is lacking in performance and site speed where we struggle to make the web pages load faster.
October 17, 2023

All in one solution

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia to host our sites. We have been using it in my current organisation for the past 3 years. Site factory and site studio or cohesion are some of the products that we use. Site factory helps in spinning up new sites, cloning existing sites, backing them up and reverting backups.
Good thing about site studio is that it provides an intuitive component builder that non Drupal technical individuals can really get started with when creating new sites. Creating components are just like filling form data which makes this process convenient for many non technical users.
  • Customer support
  • Weekly calls with report analysis
  • Proactive scale ups
  • Site monitoring
  • SLA can be better for lower priority tickets
  • Should include ssl certs for internal domains
  • Acquia login should be made with company SSO only
Well suited -
  • Whenever small teams are present with mumerous amount of sites. This is because the customer support of Acquia is better than many others.
  • Developers can easily integrate pipelines for deployments.
  • Code bases, databases and file systems can be transfered between dev, test and prod environment with just a simple mouse drag and drop
Less appropriate -
  • When team needs root access on an emergency.
Luiz Petri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In this project we have a big challenge. Deliver 3 websites in a short time while keeping the ability for non technical content editors to create new pages using pre configured components.

We've used Acquia Site Studio together with Acquia Cloud Site Factory to achieve these goals. This combo lead us develop all websites in a record time, allowing our customer to launch them before summer.
  • Source Code Management
  • Deploy pipelines
  • User management
  • Hosting plans fit for smaller websites
Acquia DXP is well suited in projects that the website, or websites, are key to the business revenue. The DXP platform helps business to know their customer and create tailor made campaigns leading to a better user retention, conversion rate and more.

On websites that don't have this purpose, the Acquia Cloud Platform hosting plans are a better fit.
September 06, 2023

Cloud Platform Review

Paul Nauman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for hosting our Drupal site, helping to manage different development environments. Also use it for managing databases and Git repositories making it easy to manage everything. So far there has been a learning curve for me but everything is starting to come together. Seems pretty simple and easy to manage once you get to know everything.
  • Git Management
  • Cloud Hosting
  • Development Enviroments
  • Help docs need updating
For being so new to the platform, would be more experience before being able to describe scenorios.
Charles Sanders | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use the Acquia Digital Experience Platform to develop, manage, and maintain our main Drupal websites. We use it for deploying code updates, backing up databases and files, as well as managing domains and server configuration. Our business problems are mostly that of making sure our websites are secure and properly protected, as we handle a large amount of personal data. Also, a significant number of users depend on and interact with these applications, and they need to perform well and be very accessible.
  • Code/Database/Files deployment
  • Database backups
  • Version control interface
  • Ability to access application files within UI
Pulling applications down to my local machine via the Lando Acquia recipe. It is very intuitive and straightforward. When it is time to push changes up to the Acquia Digital Experience Cloud, I like being able to switch code branches and tags via the interface, where they can be restored to previous versions just as quickly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We host sensitive private data for schools. It needs to be private and it needs to be reliable. The data also needs to be on Australian servers. We use their lowest tier of hosting/support to conserve spend, but the services have been provided well, as has the tech support, despite phone not being an option.
  • Instant response
  • Competent tech support
  • Reliable hosting
  • Documentation is a bit hard to follow
  • Responsiveness on Cloud IDE is slow enough that we've used another solution
It's been great for our hosting as we require top-notch security on locally-located servers (inside Australia). I wouldn't recommend them for smaller businesses who can't afford 4-figure monthly hosting bills, of course. In order to economise, we chose the lowest level of support but it has still be top notch. No complaints.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using the Acquia platform for all our customer website projects for the last 12 years. Our projects are large, complex, busy websites for demanding customers. The platform makes our development and operating work easy. The platform is secure, and their support team is prompt and cooperative. That helps.
  • Ability to manage multiple environments well
  • The Cloud IDE, which is a recent innovation
  • Security has been great. Never had a problem thus far.
  • Acquia is very innovative with the platform. No suggestions
It is a bit pricey compared to alternatives but we found it be well worth the premium. We use it for our customers and so obviously the customer needs to be agreeable to the higher cost. However, the extra cost is still a small fraction of the overall operating cost.
July 03, 2023

Acquia CDP

Brian Murphy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the CDP to drive campaign selection and segmentation, and then for the closed loop analysis to understand the performance of our marketing tactics. We also use the CDP for customer, transaction, and product analysis.
  • Targeting of customers
  • Quick analysis of customer transaction behavior
  • Aggregation of customer metrics for dashboard reporting
  • Campaign segmentation. Limited attributes are available for segmentation. All the attributes for targeting should also be included in segmentation
  • Ability to replicate dashboards
  • Ability to report on events that are tracked in metrics
If you are looking for a tool that can help you uncover customer segments and then market to said customers and report on the outcome of the campaign in a single tool, the CDP can do all of that. The reporting capabilities help you to answer questions in a very fast manner. No relying on IT to create queries, etc. All the data is in the marketers hands.
June 28, 2023

Thank you Acquia!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The cloud IDE is set up with tooling, folder structure, and browser-based so it's ready quickly and always available. The cloud platform makes managing your environments simple and clean without worrying about the underlying architecture. The products offered by Acquia, as a whole, are robust and we are currently only realizing a fraction of our potential, but we are working towards implementing the CI/CD and Remote Administration features to even further ease the demand on our technical team.
  • Cloud IDE
  • Customer Service
  • Cloud Platform
  • Site Studio
  • Testing
It is simple to deploy any branch of code in your git repository to any environment on the cloud platform. It is also simple to ssh into any environment to manage it or, Acquia also offers a CLI to perform common tasks remotely from the command line.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia for a number of our clients which is dependent on the clients needs and what capabilities they require. For most use-cases, however, Acquia is the perfect fit. Our clients can trust the service and since my company has been working with them for so long we also have a partnership with Acquia.Some of the benefits are scalability, environment management, easy user management, simple backup services, easy cloud access via admin panel or via command line, and the included SOLR service (this is a huge plus for our clients).
  • Environment Management
  • SOLR Service Integration with Drupal
  • Easy publishing via webhooks or drag-n-drop
  • UI is pretty easy to navigate, but could be updated
Being a primarily Drupal developer, this service is amazing. So much of the integrations are ready to go out of the box. I have not hosted anything other than Drupal on there, but I have heard of some issues using other CMS platforms or front-end applications where things could be improved. It's not worth me going into detail as I would lean more onto a review where someone has direct experience in those areas.
June 22, 2023

Acquia Cloud

Ethan Teague | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Acquia cloud platform for multiple Drupal clients. There isn't a comparable service provider that exists for soup to nuts Drupal development, pipeline, hosting and technical support. The majority of my clients are large University, State and Federal government entities, requiring 99%+ uptime, and this is never a concern with Acquia. All issues are handled promptly, and deployment pipelines run like clockwork.
  • Customer service
  • Drupal integrations
  • Pipelines / deployments
  • Documentation is scattered
  • Non critical issues are handled by less knowledgeable staff
  • Pricing could be improved
If you have a large, Federal agency / University Drupal site, and/or require FedRAMP hosting, Acquia is the most turnkey option available. For smaller sites that don't require 99%+ uptime, and have less complex deployment and testing strategies, Acquia is probably overkill, and (potentially) prohibitively expensive. Acquia does big Drupal sites.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used the Acquia Cloud Platform to build our whole website. The cloud platform along with Site Studio helps developers to use efficient methods to build, code and implement business logics. The customization that can be offered with the help of Site Studio to the content authors/business user is far greater than what other CMS's provide. Since, the customization offered is higher the process of deploying new content changes becomes exponentially smoother. I believe this helps the business user's to not rely on developers to implement content and layout related changes, since everything is implemented on the website in a component-based approach.
  • Customization of components based on the website design.
  • No more relying on developers to make layout and content changes.
  • Smooth process of creating Site Studio components, be it custom or native components.
  • Edit process within the CMS is smooth for the content author with content workflows.
  • I believe they could increase the availability of their documentation for Site Studio. A lot of things remain a mystery till you work on it for a considerable amount of time.
  • The implementation of CI/CD using BLT is a process which seems to be a bit complicated. Again, no accurate documentation explaining the whole process.
  • Custom component creation is a thing that is required very much from our end for designs with animations/content flows. That becomes difficult sometimes without inbuilt features.
  • The animate on view does not work well in Site Studio. The animations are choppy and hence require external JS for it to work.
Well Suited
- Components which do not require great amount of animation.
- Customizable components with layout changes and content changes.
- Low knowledge of coding - SS makes it easy to implement things for such users.

Not well suited
- Custom components - No proper documentation for it.
- Animations based on website designs.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
i use everyday the Acquia platform for the needs of our clients. The main advantages of the Acquia platform are:
- a real good CI from dev to stage
- good performance fast and reliable
- as reactive support when i have some issues
  • continuous integration
  • cache performance
  • permanent working services
  • customer support
  • content hub
  • real time show logs on each environment
for a simple professional site Acquia is perfect.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia Cloud as a hosting service and their supplied tools in our Continuous Integration pipeline in order to be able to manage and deploy code on different environments fast. The whole team can then focus their efforts on development rather than deployment. The code switch button allows the team to quickly switch between different VCS branches so they can test different features without the need of spinning up another environment.
  • Code deployment
  • Sending emails
  • Managing SSL certificates
  • Database backups
  • Team management
  • Acquia migrate accelerate could be improved
  • Some documentation is hard to find
  • Adding more Hints in the GUI could help find documentation faster
Hosting a Drupal website on fast and reliable servers when you have a whole team working concurrently on the project where you need to deploy code multiple times a day. Integration with Bitbucket pipelines works great and saves tons of time when reviewing code and merging branches.

Would not recommend for small teams who do not utilise a VCS solution and do not need multiple environment.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are use acquia to develop a solution for an Hospital, which requires a full redesign of their site, and we decided to use drupal as our core and acquia as the platform to launch it, I have to say that acquia's platform are easy and quick to implement, and the service they offered is really good, and I have to point that the service is good, technically talking, they sometimes took time to solve issues, but generally the experience was good, I recommend acquia as a partner if you use drupal as your core
  • Site studio is a good no-code solution
  • Acquia cloud is a must have if you need reliability and security
  • Their service is good
  • Site studio in it's newer versions has to check issues and provide faster feedback
  • Need more updated documentation
As I just have one experiencie with acquia, I have to say that is enough flexible for most cases that involves large setos of information, as corporate web sites and so on, not recommended for e-commerce platforms, as drupal doesn't have a feasible solution for this scope, and the current solutions don't meet enough requirements for this.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Acquia Cloud Platform and Cloud IDE services enable us to host, manage, develop, test, and deploy our public and intranet portal applications in a centralized, fast and secure way. Acquia Cloud coupled with an excellent professional support, enables our institution to establish a great web presence to the general public and to our internal users.
  • Application Management
  • Content Management
  • Built-in security
  • Customer support
  • View application source code directly in the portal (e.g. Modules, configuration files, etc.) similar to GiHub.
I am convinced that Acquia is a perfect platform for hosting and a provider of multiple services regardless of industry, or company size. It can help anyone establish a quick digital presence regardless of the complexity involved.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia cloud for hosting drupal sites of small to large sizes. We use other products like site studio for design and personalization for building a personalized experience for users. Acquia cloud provides an easy interface for managing the sites from deployment to taking backup and it saves lots of time for the team to focus on the actual work.
  • Easy to manage deployment and automatic backups
  • Great support team that is happy to help on any issue specially on critical issues
  • Regular updates about sites and service on Acquia during maintenance
  • Account manager support to always make sure how the site is performing
  • The Acquia personalization does not have clear documentation, It is a bit difficult to find what you are looking for in the documentation
  • The product should have a sandbox account for developers to learn and recommend it to their customers
  • Site studio a has very less option to customise, as we came across few scenarios where we needed to alter the behaviour of site studio component but could not find any documentation about it.
I believe for hosting a drupal application, especially a large application I would recommend using the Acquia platform, Also Acquia provides a list of products that covers the complete digital experience like personalization and site factory for managing multisite.
I would say for small sites it may not be useful to use such a vast eco system of tools.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you use Drupal as your CMS, Acquia makes a lot of sense as a hosting partner. Acquia Support, Technical Account Management (TAM) teams, and Acquia Professional Services all understand Drupal, in addition to Acquia. Also, Acquia has a network of Drupal development partners and introduced us to a great partner. We leverage Acquia for hosting 2 websites, one which is very simple and one that is quite complex. The simple website can be maintained fairly automatically through Acquia's RA (Remote Administration) branch, which handles Drupal core module updates, security patches, and some other updates seamlessly. We use a 3-tiered environment and GitHub with the more complex site and Acquia provides the tools and support to ensure that everything is working well. I do wish that their admin UI had a little more detail on visits and views and better reporting on database and file storage, but requests to support and meetings with our Account Manager fill these gaps.
  • Administering SSL certificates.
  • Backing-up databases.
  • Scheduling jobs.
  • Admin UI reporting details on visits and views.
  • Better transparency into database and file storage and optimizing each.
  • Monitoring and alerting (new relic integration is nice, but native capabilities would be great).
If you use Drupal CMS, whether a simple or complex site, Acquia seems like a great partner. If you are considering moving to Acquia and Drupal, I would probably only go this route if you have Drupal development support. While the simple sites are easily maintained through Acquia's RA branch, I think that there are cheaper options for basic sites. Acquia is strong at supporting Drupal hosting, but since there will likely be a separate development team, it creates a bit of a challenge when something goes wrong to figure out if it is an Acquia problem (typically not) or a development problem (usually the case for our issues).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am helping to build a website using Drupal and to migrate legacy content to the new site. <br>We will be utilizing Acquia DAM for document management. <br>
  • I am very impressed with CloudIDE that allows to install and manage Drupal codebase without installing it on my local machine. Very convenient!
  • I am also impressed with Acquia cloud infrastructure that is provisioned and comes equipped with CI/CD pipelines out of the box.
  • Acquia DAM (Document Management) System is also very impressive. I love that basic solutions come pre-configured and ready to go out of the box.
  • Knowledgeable support is also very impressive with Acquia.
  • Some of the documentation on using new features feels a bit scattered with some obvious questions not readily answered in the documentation at times. But Acquia Support usually fills this gap pretty quickly.
If you are looking for turn-key, done-out-of-the-box solutions with great support and are willing to pay for it, Acquia is a good fit for you.
February 21, 2023

Solid Platform

Greg Morris | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We host a website for one of our recently acquired subsidiaries on the Acquia platform. We inherited the website and since we have no internal Drupal expertise, we wanted to continuing hosting with a company that specialized in Drupal websites. We depend on Acquia to keep the server up-to-date in terms of OS and Drupal specific core and security patches.
  • Acquia keeps the site up and available. I don't think we've had a second of downtime caused by Acquia.
  • Their administration UI makes it pretty easy to manage the websites at a high level. Check stats, change key configuration values, backup code and databases, manage SSL, create support tickets and manage development teams (users).
  • Their support team can do performance reviews of your website and give you tips for improving performance.
  • Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
  • Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.
Acquia specializes in Drupal, so they are experts at maintaining the necessary infrastructure and code base for Drupal. They are a step above just a pure hosting company where you would be responsible for keeping the Drupal core up-to-date. Our IT team is relatively small and simply does not have the resources to stay on top of these updates as well as making sure the infrastructure is robust and "up".
Score 6 out of 10
Vetted Review
Verified User
Incentivized
- Drupal hosting platform
- Drupal CI/CD system
- Drupal maintenance, backups
  • Managing environments
  • Easy to use UI for non technical people
  • Documentation changes always and seems to be inconsistent
  • Deprecating systems and tools very often
  • Price is too high depending on the services offered
  • Minor UX improvements (eg adding names to backups, backup database within the code etc)
Well suited for large scale projects (with a lot of users and sessions) where you don't have the resources or knowledge to support.

Less appropriate for the 90% of the Drupal projects out there.
Also, not suitable for decoupled Drupal projects since you may have problems to host the frontend (usually JS oriented) on the same platform.
February 08, 2023

Flexible CMS

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using it for our official website. The kind of content management and authoring features they offer is very efficient. Flexibility is the primary advantage of the tools offered by Acquia Digital Experience Platform. Correct documentation and simple UI helps a lot for a new comer to adapt to the environment. The CI/CD pipelines help in quick and easy deployment which in turn lessens the load on developers.
  • Quick and easy deployment
  • Up to date and clear documentation
  • Great customer support
  • There are bugs in Site Studio when developing locally
  • Drush 11 is not yet supported on ACP
  • Video tutorials for BLT from scratch
It is well suited for a website with more flexibility requirements. It also helps if one has an inexperienced / no Integration / CI / CD team. It is also helpful for quick deployments. A website can be easily hosted very quickly using Acquia Digital Experience Platform's tools. It is not suitable for businesses having low flexibility requirements or if content is not updated regularly.
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