Overview
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
Great features. Great value for money. Great support team
So worth it.
Great value, all-in-one social media management tool
Agorapulse the platform for your social strategy needs!
Good Service, Could improve UX
Gotta try it! You won't regret the 'pulse!
We LOVE Agorapulse!
We were looking for scheduling software that did exactly what's promoted, no …
LOVE!
The only tool you'll need for all of your social media
the answer to every social media manager's prayers!
Want to save time in your Marketing AND get results? Use Agorapulse (Here's why....)
Agorapulse is great for small business!
Agorapulse is great!
Go Agora!
Great tool that helps manage your time.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Standard
$49
Professional
$79
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
Agorapulse Review - Calendar Publishing Features 2022
Agorapulse Scheduling tool and Power Reports
Features
Listening/monitoring
Using complex keyword searches to surface insights from social media conversations.
- 9.8Boolean keyword searches(151) Ratings
Users can build complex keyword searches to surface and analyze the right set of social media conversations.
- 8.7Filtering out noise/spam(153) Ratings
Users can filter out irrelevant search results through excluded keyword terms and other measures.
- 8.2Broad channel coverage(2) Ratings
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Scheduling posts to various social media channels and profiles from one interface.
- 9.8Content planning and scheduling(247) Ratings
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
- 9.7Audience targeting(160) Ratings
Users can target posts to audience members based on geolocation and other demographics.
- 7.3Content optimization(1) Ratings
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
- 8.9Workflow management(210) Ratings
Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 7.9Automated routing and prioritization(42) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 8.9Customer interaction histories(222) Ratings
Users can view the entire customer conversation history when responding to a mention.
- 8.9Bulk actions(203) Ratings
Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
- 7.3Lead generation(110) Ratings
Users can discover and engage with new prospects, based on certain parameters.
- 7.9Content marketing(8) Ratings
Users can discover content from social media conversations and leverage it in marketing materials.
- 8.2Paid media management(1) Ratings
Users can manage and optimize paid social media posts across different channels.
- 6.8Campaigns and promotions(119) Ratings
Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
- 9.5Twitter(228) Ratings
The software allows users to monitor, publish and respond via Twitter.
- 9.8Facebook(255) Ratings
The software allows users to monitor, publish and respond via Facebook.
- 9.8LinkedIn(104) Ratings
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
- 7.8Google+(5) Ratings
The software allows users to monitor, publish and respond via Google+.
- 9.8Instagram(241) Ratings
The software allows users to monitor, publish and respond via Instagram.
- 9.1Pinterest(1) Ratings
The software allows users to monitor, publish and respond via Pinterest.
- 8.2YouTube(27) Ratings
The software allows users to monitor, publish and respond via YouTube.
Reporting/analytics
- 9.8Campaign success analytics(198) Ratings
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
- 9.9Real-time tracking(195) Ratings
The tool tracks mentions and comments in real-time.
- 8.8Competitor analysis(161) Ratings
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Users can manage access to multiple social media accounts.
- 9.8Role-based user permissions & privileges(228) Ratings
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 8.9Mobile access(215) Ratings
Users can effectively use the software through a mobile or tablet device.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Watch How this marketing agency saves time using Agorapulse.
Watch How these customers use Agorapulse.
Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 45% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 5% |
Comparisons
Compare with
Reviews and Ratings
(555)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(1-25 of 181)Great value, all-in-one social media management tool
- Collaboration with internal team - competitors we evaluated didn't have the same ability to collaborate with our teammates and assign tasks or approvals across publishing, inbox, and social listening like Agorapulse has. This is a major plus for us!
- Customer service - excellent team and top notch communication
- Cost effective pricing - it is an all in one tool that solves the majority of our business needs for social media at good price
- Social listening included - it's great that we're able to monitor keywords and hashtags for our brands without an add-on fee. Many competitors charge extra for this feature, so we are grateful is included in our main plan.
- Having the ability to gain access for more than one account to view billing and invoices would greatly help our process and make it easier for us.
- For social listening on Instagram, we would love the ability to be able to filter out certain countries, only choose certain languages, and remove content from being seen that uses specific keywords.
- For assigning tasks in the Agorapulse inbox, our workflow would be enhanced if we could see all historical data in a chat between teammates rather than seeing only one message at a time with the single ability to assign and unassign. It does the basics of what we need for now, but this would make it even better.
- Having the flexibility to edit the text in the caption when cross-posting the same post across channels would make it easier to schedule and publish posts.
Good Service, Could improve UX
- scheduling for multi-platforms
- listens to user feedback
- it feels buggy sometimes
- Certain features require many click throughs and dont have a streamline path to access (IE PulseLinks)
Gotta try it! You won't regret the 'pulse!
- Ease and access
- Customer service quick to respond and eager to help; find a solution
- The ability to post from multiple platforms all at one but also being able to customize each post so they care slightly different, different pics or using hashtags versus not using hashtags for example.
- I noticed recently, I'll set up a tweet from X (Twitter) to make sure the characters are the right amount, and then I'll plug it into v and it says I have too many characters. I feel like this has possibly changed? I don't remember it doing this before. Don't like that part.
- I would like to see the ability to use thumbnails on all platforms
- Certain size videos don't upload to LinkedIn but if I do it directly from the LinkedIn page, it will allow that size.
We LOVE Agorapulse!
We were looking for scheduling software that did exactly what's promoted, no hurdles. We're so happy that Agorapulse was that for us! We've tried many different competitors, but Agorapulse is my personal favourite, and the one that I'm going to be sticking with.
Not only is the scheduling software a breeze, but the analytics, assigning posts, inbox, and more, are fantastic features we use on the daily.
We're happy to use this software to post daily across many social media platforms (LinkedIn, Facebook, Instagram, etc.) for both internal use and client use.
- Impressive, fast communication (customer support)
- Easy scheduling tools -- with a nice social media preview feature!
- Accurate social media metrics reports (and making top performing content easy to see and detailing how it's top performing!)
- Adding scheduling for other platforms (like Threads!)
- Organizing for additional clients (which I know is on the way!)
The only tool you'll need for all of your social media
- Customer service, fast and personalized
- Social media monitoring
- Reports
- Social media calendar and programming
- Offering access to more social media (pinterest, snapchat, thread...)
- It could be cool to have help from an AI for creating text
- Having the possibility to monitor Facebook Groups that the page follow
- Having the possibility to search specific users or terms in the monitoring section
the answer to every social media manager's prayers!
- scheduling content
- quick refresh of new messages
- few to no glitches
- you can see the UX/UI design and the amount of research they put into their platform
- In my experience, their customer service is quite slow
Want to save time in your Marketing AND get results? Use Agorapulse (Here's why....)
- Scheduling Content
- Very quick Customer Support if needed
- Seeing comments and messages easily in one spot
- Ability to post to many different (yet important platforms)
- The Design and layout looks simple but it's really efficient.
- Being able to categorize various clients into groups
- Mass scheduling with the ability to finesse the social media message to it's platform
- Adding in newer platforms (although I believe they do this quickly)
- The ability to edit videos in the backend would be awesome
- A hashtag generator would be really great.
Agorapulse is great for small business!
- Calendar Lists are helpful in previewing posts as if its on a timeline
- Inboxes ensure no message is ignored on FB and IG
- Allowing drafts to be held in its own tab helps with planning and keeping thoughts in order
- Site can freeze while work on a draft
- Cannot tag personal LinkedIn pages
Agorapulse is great!
- Create, schedule, and manage content for multiple clients in one central location.
- Enhanced AI writing
- Shared content calendars
- Automated reporting straight to your inbox
- additional tracking parameter customization
Our business has been successfully Agorapulsed!
- Community management
- Reporting
- Community management
- A/B testing
- Alerts for increased engagement with particular post
- Trends from other related / selected profiles
Excellent, well-rounded social media management platform
- Drafting and publishing content for Facebook, LinkedIn, and Twitter.
- Review / assignment process between colleagues.
- Easy-to-use software platform.
- Ability to rearrange photos.
- Instagram grid preview functionality.
- Increasing max size of uploaded pictures.
- Filters for negative hate speech and spam keeps our comments feed moving forward positively
- Saves us time in having to scan hundreds of ads manually so we don't miss questions from our community
- Helping us to filter different types of traffic, paid and organic
- Let's us moderate a large network of different Social Media channels into one central app
- Dynamic FB ads inclusion would be helpful
- A list of all the Ads that are being served by the system, so we could make sure we aren't missing any
Great value despite sometimes glitchy service!
- Reply, like, delete, and hide to Facebook comments
- Monitor hashtags
- Check Instagram and Twitter direct messages
- Glitchy service
- Allowing team members to see when other members are viewing an item
- Add social listening to analytics
Agorapulse: Always at the ready!
- Scheduling job posts.
- Integrating with Canva.
- Publishing duplicate posts.
- Tagging images on Twitter.
- Better previews.
- Bit.ly links don't always activate on Twitter and Facebook.
- Consolidates all comments, mentions and messages in a clean manner.
- Makes it easy to hide or delete unwanted comments.
- Makes managing multiple accounts easy.
- We use a different platform for Email support. It would be great if an email ticket system could integrate with Agorapulse so that all customer service is under one hood.
Your one-stop-shop for a small management agency
- Agorapulse has fantastic customer service
- The UI is very intuitive and all team members are able to quickly adapt to the platform and new features
- New features are being testing and added all the time
- I really enjoy the reporting, both the visuals and the metrics provided
- I would like to see the pricing restructured for an Enterprise account, maybe a more customized approach since we don't need all the features available in enterprise.
- My team has experienced random lagging on the platform making it slow for them to do their work
- We need to figure out better social profile organization since we have over 160 profiles!
- We would also love to see Google My Business integration
- I did a lot of research before making a decision, and Agorapulse ultimately won for offering the most/best features at the best price.
- The best part is that we can always get same-day customer service when needed - and they are very helpful.
- The scheduling and publishing calendar format is great - simple, intuitive and responsive. I especially love being able to publish a post to more than one channel from one screen, including making adjustments to the copy for each channel.
- They offer special pricing for NGOs which we feel is generous.
- They are always taking new feature requests and responding to customer feedback. Changes aren't super fast, but they are responsive towards the most common requests and I always look forward to seeing the latest product map.
- The Power Reports feature (extra cost) is really nice and allows us to customise reports more. The format of the reports is visually appealing and easy-to-read, and looks super professional when we need to present reports to senior management.
- The workaround for API limitations by IG/FB, using their mobile app, works flawlessly.
- More & simpler social listening features would be great.
- More publishing functionalities within the mobile app, like scheduling carousels.
- Ability to resize visuals for different channels when publishing to multiple channels (and free form resizing option)
- Ability to reorder photos when adding more than one
Agorapulse improved our efficiency!
- Agorapulse allows you to create one post for multiple platforms at the same time (Facebook, Instagram, Twitter...) it also gives you the option to adjust each one of them according to the platform guidelines (it shows an alert when it doesn't meet the criteria).
- Agorapulse dashboard and mobile app are well designed, the use is very intuitive and simple.
- Agorapulse support team is very professional. They also offer free webinars to learn how this works before subscribing.
- Agorapulse synchronizes the information from several platforms into one dashboard to monitor comments, reviews, etc. in a more efficient way.
- Agorapulse can improve the integration with Instagram to be able to publish multi-images posts without an extra step in the Mobile app.
- Agorapulse can improve the way we can select the order of pictures in a multi-image posts. Right now the order is the one you have when uploading the pictures instead of having an option of dragging the picture to organize it.
- Agorapulse can improve the way a multi-image post is seen in the calendar. Instead of only one post on a day it shows a post per image on the calendar dashboard.
Social Media Management - For a Department of 1!
- Quick and easy reporting
- Social listening
- Multi-channel posting
- Social media calendar
- Content approval process
- App frequently resets and requires a login
- Customized reports are an additional fee
- LinkedIn token often needs refreshed
- Scheduling
- Reporting
- Customer service
- Emergency stop of all scheduled posts
Agorapulse Review
- Organization factor is flawless.
- Has enough account options.
- Adorable.
- # to schedule as first comment.
- Tagging features for Facebook videos.
- Quicker posting when hitting publish now.
- Easy-to-use and visually appealing web interface
- Assigning posts for approval
- Adding users or social profiles. It's both simple to add users or profiles, and the pricing structure means you can purchase one new profile or user at a time without having to upgrade to a much more expensive tier with lots of slots we don't need.
- The mobile app. It's time-consuming to review listening posts because the sidebar menu only shows the inbox. It's not clear this is happening until you started clicking [around] and realizing it. You also can't approve YouTube comments from the mobile app.
- We like scheduling content across multiple profiles at once, but have to add a step because we can only customize one link on the thumbnail image.
- There is no approval process available for comments/replies to messages or posts.
Try the rest, then try the best
Keeps everything in one place, very easy and to use.
- Reports are great - you can add/remove sections
- Ability to repeat posts on a regular basis and schedule in advance
- Chrome plugin to share related news and articles is a tool I use often too
- Listening tools and great for ease of monitoring
- Of course, price - there's a big jump from one tier to the next
Included functionality with pro plans
I've used buffer and hootsuite previously are Agorapulse is heaps better
Agorapulse Fan
- Customer service and support
- Ability to schedule content
- Ability to manage comments on content
- Wish there was a way to search past content posted by text query
- Hoping for Google My Business integration
- Ability to see what's already scheduled on a calendar when choosing the date a new post will be published
Easy to pick, easy to use. Hard to avoid.
In short, it's easy to pick, hard to master, but way simpler than using several tools for each social media platform.
- Posting on different social media platforms at once
- Create calendar and wait lists for non-validated posts
- Easing social media management as a team
- Posting on Google My Business
- Creating republishing routines easier
- User limitations--the shared calendar would be greater without limitation