Overview
What is Domo?
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects,…
TrustRadius Insights
It's a Truly Outstanding Analytics Platform!
Dominate your Data with DOMO!
Domo: finally a data tool that's easy to use!
Domo is good
Domo review from hands-on BI analyst
King of the hill but comes at a price
Domo helps to dictate business strategy and make better decisions.
Awesome product!
Great for team alignment
Domo Review
Domo: A single platform for your basic data needs
We are happy to have Domo as part of our software stack
Domo - A useful tool that sometimes works correctly
Domo is the best BI tool out there imo
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Report sharing and collaboration (68)9.090%
- Drill-down analysis (67)9.090%
- Customizable dashboards (69)8.686%
- Pre-built visualization formats (heatmaps, scatter plots etc.) (67)8.383%
Reviewer Pros & Cons
Pricing
What is Domo?
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Domo demo
Domo Demo: Data Visualization
Domo Demo
DOMO is Awesome - Visualization Tool Demo
Features
BI Standard Reporting
Standard reporting means pre-built or canned reports available to users without having to create them.
- 7.7Pixel Perfect reports(47) Ratings
Pixel Perfect reports are highly-formatted reports with graphics and ability to preview the report before printing.
- 8.6Customizable dashboards(69) Ratings
Customizable dashboards are dashboards providing the builder some degree of control over the look and feel and display options.
- 8.6Report Formatting Templates(62) Ratings
Ad-hoc Reporting
Ad-Hoc Reports are reports built by the user to meet highly specific requirements.
- 9Drill-down analysis(67) Ratings
Drill down analysis is the ability to get to a further level of detail by going deeper into the hierarchy.
- 9Formatting capabilities(66) Ratings
Ability to format output e.g. conditional formatting, lines, headers, footers.
- 9Integration with R or other statistical packages(1) Ratings
Integration with the open-source R predictive modeling environment.
- 9Report sharing and collaboration(68) Ratings
Report sharing and collaboration is the ability to easily share reports with others.
Report Output and Scheduling
Ability to schedule and manager report output.
- 9Publish to Web(51) Ratings
- 9Publish to PDF(53) Ratings
- 7Report Versioning(1) Ratings
Report versioning is the assignment of version numbers to each version of a report to help in tracking.
- 9Report Delivery Scheduling(62) Ratings
Report Delivery Schedule is the ability to have reports delivered to a destination at a specific data and time.
Data Discovery and Visualization
Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.
- 8.3Pre-built visualization formats (heatmaps, scatter plots etc.)(67) Ratings
Pre-built visualization formats are canned visualization types that can be selected to visualize different kinds of data.
- 8.6Location Analytics / Geographic Visualization(61) Ratings
Location analytics is the visualization of geographical or spatial data.
- 7Predictive Analytics(1) Ratings
Predictive Analytics is the ability to build forecasting models based on existing data sets.
Access Control and Security
Access control means being able to determine who has access to which data.
- 8.2Multi-User Support (named login)(65) Ratings
Named model access means that users have access based on name and password.
- 9.1Role-Based Security Model(62) Ratings
Role-based access means that access to data is determined by job or position in the corporation.
- 9Multiple Access Permission Levels (Create, Read, Delete)(66) Ratings
Multiple access permission levels means that different levels of users have different rights.
- 9Report-Level Access Control(1) Ratings
Report-level access control means that the type of report determines who has access to it.
- 10Single Sign-On (SSO)(1) Ratings
Allows users to use one set of login credentials to access multiple applications
Mobile Capabilities
Support for mobile devices like smartphones and tablets.
- 9Responsive Design for Web Access(58) Ratings
Web design aimed at producing easy-to-read sites across a range of different devices.
- 9Mobile Application(49) Ratings
A dedicated app for iOS and/or Android.
- 9Dashboard / Report / Visualization Interactivity on Mobile(57) Ratings
In-app dashboard reports and data visualization.
Application Program Interfaces (APIs) / Embedding
APIs are a set of routines, protocols, and tools for used for embedding one application in another
- 8REST API(1) Ratings
REST is an architecture style for designing networked applications
- 8Javascript API(1) Ratings
A Javascript API is a type of API
- 8iFrames(1) Ratings
An iFrame is an HTML document embedded inside another HTML document on a website
- 8Java API(1) Ratings
A Java application programming interface (API) is a list of all classes that are part of the Java development kit (JDK)
- 7Themeable User Interface (UI)(1) Ratings
A themeable user interface means that a specific visual them can be applied to it
- 7Customizable Platform (Open Source)(1) Ratings
A customizable, open source API Gateway is a fast and scalable type of API
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Domo?
Domo's Business Cloud is a full self-service business intelligence (BI) software that promises to bring all business data together in one platform. According to the vendor, the Business Cloud can help organizations automate reporting, turn data into intelligence, and help executives make faster better-informed decisions.
According to the vendor, companies can use Domo to:
- Connect to Any Business Data
- Get Analytics & Insights
- Generate Robust Visual Reports
- Manage Data
- Send Messages in Real-Time
- Manage Projects & Tasks
- Download or Develop New Apps
Domo Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: In-memory data model
- Supported: Multi-Data Source Reporting (Blending)
- Supported: Data warehouse / dictionary layer
- Supported: ETL Capability
- Supported: ETL Scheduler
Supported Data Sources Features
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: IBM DB2
- Supported: Postgres
- Supported: MySQL
- Supported: ODBC
- Supported: Cloudera Hadoop
- Supported: Hortonworks Hadoop
- Supported: EMC Greenplum
- Supported: IBM Netezza
- Supported: HP Vertica
- Supported: ParAccel
- Supported: SAP Hana
- Supported: Teradata
- Supported: Sage 500
- Supported: Salesforce
- Supported: SAP
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Pixel Perfect reports
- Supported: Customizable dashboards
- Supported: Report Formatting Templates
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Output Raw Supporting Data
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
Access Control and Security Features
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Table-Level Access Control (BI-layer)
- Supported: Field-Level Access Control (BI-layer)
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Additional Features
- Supported: Real-Time Messaging Platform
- Supported: Project & Task Management
- Supported: Appstore
Domo Screenshots
Domo Video
Domo Integrations
Domo Competitors
Domo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | USA, Australia, Canada, Japan |
Supported Languages | English, Japenese |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(235)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Domo has become an integral part of organizations, serving as a platform to standardize data consumption and reporting. Users from various departments rely on Domo to visualize information from multiple sources such as Google Analytics, website traffic, product stats, and personal/group trackers. With Domo, regional directors, board of directors, brand leaders, and C-level executives have found a trusted reporting source that addresses the need for consolidated reporting on core KPIs and provides a quick tool for data extraction and analysis. This software has proven to be invaluable in centralizing data visibility and collaboration across departments, allowing users to connect and correlate data from different platforms for historical data analysis and visualization. Whether it is finance, HR, sales, engineering, product development, marketing, or client services departments, Domo is used to report key project indicators and metrics. The software's ability to combine internal and external data provides a holistic view of the organization's performance and leverages data resources effectively. Domo's features have automated reporting processes while reducing reliance on IT resources. It has also provided valuable insights into previously unexplored areas of the business. By aggregating data from various sources, Domo assists customer success teams in understanding customer behavior and performance. In addition, its intuitive user interface makes it an excellent tool for executive reporting by all departments within an organization.
Valuable Tool: Users find Domo to be a valuable tool that provides useful data quickly and easily. Some reviewers have stated that Domo allows them to generate easy-to-read reports and share them with a wide range of stakeholders. The ability to export data in multiple formats is also appreciated by users, as it enables them to customize the information they need for different applications or uses.
User-Friendly Interface: The user interface of Domo is easy to understand and navigate, making it user-friendly. Many users have mentioned that they appreciate the seamless connectivity with other software and data sources, which enables efficient communication among users and spreads information to different teams. Additionally, the capability of connecting multiple platforms makes it easier for users to access and aggregate information from various sources.
Powerful Data Visualization: Domo offers a powerful report generator that automatically creates charts using different metrics, making it a top-notch tool for data visualization. Several reviewers have expressed their satisfaction with the flexibility of Domo, as it allows them to build once, modify, reuse, and avoid repetitive tasks. Furthermore, the centralized platform provided by Domo where all data is stored has been praised by users for giving them access to all their data in one place.
Difficulties in Dataset Management: Some users found it hard to get a visual idea of where their datasets were linked to and felt that it would be helpful to see the schema like in other software such as Sisense or Salesforce. Renaming a field in a dataset caused issues and broke everything that was built. Users desired better tables and pivot tables with basic Excel functionality.
High Cost: The price was considered fairly high for small businesses. Some users mentioned that Domo is expensive and expressed dissatisfaction with the cost of the software.
Steep Learning Curve: The software has a steep learning curve, causing some users to give up and not use it. Users mentioned limitations due to lack of technical know-how, difficulties in navigating through the platform if they do not use it daily, and the need for more comprehensive training.
Users highly recommend integrating Domo with other tools for enhanced functionality and to meet specific business intelligence needs. They suggest exploring other options if Domo does not fulfill these requirements. Users also advise taking ample time for implementation and providing training for new users to become familiar with navigating Domo effectively.
Domo is praised for its ability to make data visually appealing and easy to understand. Users recommend investing time in learning the software as it simplifies live data collection and management, aiding in decision-making. They also advise checking if Domo supports the required type of business intelligence and upcoming upgrades.
Users find Domo to be an excellent tool for managing data effectively, projects, and tasks. It is seen as budget-friendly and easy to use compared to other business intelligence tools. Domo's analysis capabilities, information management features, and ability to connect multiple data sources are highly recommended. Users also appreciate Domo's simple and attractive interface, fluidity, and ease of accessing historical data.
Attribute Ratings
Reviews
(1-4 of 4)Dominate your Data with DOMO!
- Interactive platform.
- Connectivity with other apps.
- Collaborative work.
- Easy to manage data visualisation.
- Built-in formula/code editor (Beast Mode) to enhance chart creation.
- At first, it is hard to get a hang of some of the more complex charts such as gauges. The guides are ok but hard to follow along and are just blocks and blocks of text. More interactive videos would be helpful to support the already existing material.
- Pixel Perfect reports
- N/AN/A
- Customizable dashboards
- 90%9.0
- Report Formatting Templates
- 90%9.0
- Drill-down analysis
- N/AN/A
- Formatting capabilities
- 90%9.0
- Report sharing and collaboration
- 100%10.0
- Publish to Web
- 100%10.0
- Publish to PDF
- 100%10.0
- Report Delivery Scheduling
- 100%10.0
- Pre-built visualization formats (heatmaps, scatter plots etc.)
- 90%9.0
- Location Analytics / Geographic Visualization
- 90%9.0
- Multi-User Support (named login)
- 90%9.0
- Role-Based Security Model
- 100%10.0
- Multiple Access Permission Levels (Create, Read, Delete)
- 100%10.0
- Responsive Design for Web Access
- N/AN/A
- Mobile Application
- N/AN/A
- Dashboard / Report / Visualization Interactivity on Mobile
- N/AN/A
- It has helped improve our productivity by consolidating all information in one place and providing easy-to-use search features.
- Being able to visualise our data has helped us understand our business better and most importantly device plans to improve customer service.
- Since we have all the data of the business synced with Domo we are slowly moving towards a more data-driven business, looking to shift to predictive analytics to anticipate how the seasons and peaks affect website traffic and application flux.
- We are able to visualise better where issues can be found and how to fix them.
- We are able to understand the structure of our data better and find more optimal ways of presenting that on our website, thus enhancing customer experience and increasing web traffic and engagement.
- Predictive analysis of the data we currently have.
- Getting stats on website traffic and engagement from our users.
- Sending reports of recently added information to the database of our website.
- Understand relationships between different areas of the business by relating different data sets.
- Product Features
- Product Usability
- Creating cards.
- Connecting data sets.
- The use of Buzz to collaborate on a similar data set project.
- Beast Mode can be challenging, but only until you get the hack of it.
Information and Data the Domo way
- Helps us spread information to different teams.
- Connects multiple platforms.
- Complexities of linking applications together.
- Hard to customize for specific needs.
- Customizable dashboards
- 80%8.0
- Report Formatting Templates
- 70%7.0
- Drill-down analysis
- 80%8.0
- Formatting capabilities
- 80%8.0
- Report sharing and collaboration
- 90%9.0
- Publish to Web
- 70%7.0
- Publish to PDF
- 80%8.0
- Report Delivery Scheduling
- 80%8.0
- Pre-built visualization formats (heatmaps, scatter plots etc.)
- 70%7.0
- Location Analytics / Geographic Visualization
- 80%8.0
- Multi-User Support (named login)
- 80%8.0
- Role-Based Security Model
- 80%8.0
- Multiple Access Permission Levels (Create, Read, Delete)
- 70%7.0
- Responsive Design for Web Access
- 70%7.0
- Dashboard / Report / Visualization Interactivity on Mobile
- 90%9.0
- A valuable key in identifying factors to reduce churn.
- Helps in finding more effective ways to allocate resources to the most effective solutions.
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Positive Sales Experience with the Vendor
- Analyst Reports
- Third-party Reviews
Domo: All in one BI/Analytics platform that will solve majority of your analytics use cases
Domo is utilized to support almost every decision making in the organization, as we want to be a data-driven organization, everyone is encouraged to make decisions based on data. And Domo is the common place for us to have insights from data.
- Centralizing data/insights in a single platform. Domo supports hundreds of connectors for different types of data sources, and once the datasets are in Domo platform, they can be joined and available for slicing and dicing snappily.
- Self service. Once datasets are in Domo, users having access to that dataset will be able to easily build their own visualization for analysis and monitoring on their own. Users can also connect their own data (e.g. spreadsheets, .csv files) that can then further be joined with the available datasets.
- Collaboration. The possibility to have discussion *on the data* itself is amazing. Every single dashboard page and chart card has its own chat channel, where people can mention colleagues, attach images & files, both publicly (visible/readable by everyone having access) or privately (only specifically for mentioned users).
- Alerts, including near real time alerts. Domo allows alerts to be defined by any of the users having access, which can then be shared for others to reuse (subscribe to alert) as well. Domo delivers alerts via SMS, mobile app notification, in-browser notification and email. Powerful for executives who would like to be made aware when certain key metrics changes significantly.
- Insights on the go. Domo's mobile app is currently unparalleled by others in terms of insight consumption and basic exploration.
- Beautiful UI & UX.
- Able to handle large datasets. Our largest datasets are in the range of hundreds of millions records per dataset. In total we have more than 10 billions rows from hundreds of datasets.
- All in one platform. By pareto 80-20 principle, just by deploying and utilizing Domo well, you will get 80% of your data/insight use cases resolved.
- Support. Granted, most of our needs simply works without the need of support and issues rarely happens. However when it does happen, the response from their support team is painfully slow and it takes long to get through the layers of support teams when the issues are indeed advanced and can't be solved by their first layer of support.
- Data Catalog. Self service when ungoverned may result in mess. Domo offers great tools to display and manage datasets, pages, cards; however there is no proper Data Catalog that will allow us list and define datasets, pages, metrics, cards to help business users navigate the plethora of data and information in the platform.
- Real time / live queries. Currently Domo lives & breathes on datasets concept, whereby the snapshot of the data has to be imported into Domo first as datasets. While some other BI/Analytics tools works for live queries. These live query capabilities are needed for real time use cases as well as exploratory analyses. We're currently happy with "near" real time instead, whereby the datasets in Domo is refreshed every 15 minutes (the fastest frequency Domo currently supports).
- Centralizing data/insights from disparate variety of data sources.
- Collaboration between users, including across different departments.
- Self service analysis, slice & dice, for business users.
- Sharing of insights within the organization.
- Discussion on data itself. Every single page & card has dedicated chat channel.
- Insights consumption on the go. Domo's mobile app is best.
- Alerts on key metrics. Domo supports alerts into SMS, mobile app notifications, emails.
- Joining different datasets from various data sources allowing wider perspective on insights. And this is very user friendly for business users to do this themselves.
- Able to connect to hundreds types of data sources, from databases to web cloud apps.
- Handling large datasets. Our largest datasets are in the range of hundreds of million rows.
- Live queries analysis. There are many better tools for this purpose, Domo currently requires import of data first before analysis can be done.
- Ad-hoc exploratory analysis where dataset needed is not yet fixed/clear.
- Navigating plethora of data. Domo needs to come up with Data Catalog as a feature.
- Advanced visualizations.
Domo is the only one with powerful mobile apps, no other even come close.
Domo not only has alert feature but it's also self-service and supports SMS & mobile app notification.
Domo is the only one allowing collaboration with their in-platform chat (Buzz) and seamless sharing.
Domo has the most data sources connection supported.
Domo's datasets simply works, compared to headache in maintaining Tableau Data Extract for example.
Most other products would introduce heavy burden on the databases especially those relying on live queries to work.
Domo has the most user-friendly, intuitive and beautiful UI/UX.
- Pixel Perfect reports
- 70%7.0
- Customizable dashboards
- 80%8.0
- Report Formatting Templates
- 70%7.0
- Drill-down analysis
- 80%8.0
- Formatting capabilities
- 80%8.0
- Integration with R or other statistical packages
- 90%9.0
- Report sharing and collaboration
- 100%10.0
- Publish to Web
- 80%8.0
- Publish to PDF
- 80%8.0
- Report Versioning
- 70%7.0
- Report Delivery Scheduling
- 90%9.0
- Delivery to Remote Servers
- N/AN/A
- Pre-built visualization formats (heatmaps, scatter plots etc.)
- 90%9.0
- Location Analytics / Geographic Visualization
- 70%7.0
- Predictive Analytics
- 70%7.0
- Multi-User Support (named login)
- 100%10.0
- Role-Based Security Model
- 100%10.0
- Multiple Access Permission Levels (Create, Read, Delete)
- 90%9.0
- Single Sign-On (SSO)
- 100%10.0
- Responsive Design for Web Access
- 100%10.0
- Mobile Application
- 100%10.0
- Dashboard / Report / Visualization Interactivity on Mobile
- 100%10.0
- REST API
- 80%8.0
- Javascript API
- 80%8.0
- iFrames
- 80%8.0
- Java API
- 80%8.0
- Themeable User Interface (UI)
- 70%7.0
- Customizable Platform (Open Source)
- 70%7.0
- Price
- Product Features
- Product Usability
- Product Reputation
Domo is a game changer for any size shop
- Ease of use. As a tool it's comfortable, approachable and forgiving. If you have a tool that end users can dive into without fear, and create and think and collaborate, without training, without hand-holding, you quickly realize how rare and important that is. You'll need more licenses than you think because of how fast user adoption is.
- Speed of implementation. You can go from 0-60 faster than a Tesla. We were up and running in weeks, with live working dashboards sourced from a mixture of external and internal data sets.
- Sharing and Collaboration. In addition to getting internal departments to collaborate and share insights around their data, we quickly realized how easy it would be to provide analytics to our customers and partners. Everything is in place to setup external secure analytics portals to outside parties, and it's a game changer.
- Data quality. Remember those days of building exception reports to call out data issues that no one wants to take ownership of? With Domo I ended up with crowd sourced data quality that grew organically from users finding issues, and building cards to highlight those issues. A simple alert to the manager/owner of that upstream process, or to the users names showing up in relation to the issue, have not only helped us shine a light on significant issues, but has resulted in users being aware of the downstream impacts and in some cases enables them to manage their own data quality. Makes for a great segue into those data governance initiatives when you have dashboards showing how dirty or clean your data is.
- It would be helpful if we could filter (using the page analyzer) for the report side variables (beast mode calculations). But it's probably in the works.
- Being able to use variables in card titles would be useful when we're building cards and dashboards that are dependent on row level security (PDP).
- Debugging Beast Mode calculations would be super helpful, when you're trying to figure out what's wrong with your statement.
- Report Scheduling was missing, but it's getting released to everyone in the next week or so.
- Cloud
- Mobile ready
- Light, easy, simple (user friendly)
- Collaboration (including direct line to support)
- Pre-built connectors into common applications, and templates "domo apps" for common dashboards
- Pixel Perfect reports
- N/AN/A
- Customizable dashboards
- 90%9.0
- Report Formatting Templates
- N/AN/A
- Drill-down analysis
- 100%10.0
- Formatting capabilities
- 60%6.0
- Report sharing and collaboration
- 100%10.0
- Publish to Web
- 90%9.0
- Report Delivery Scheduling
- 70%7.0
- Pre-built visualization formats (heatmaps, scatter plots etc.)
- 80%8.0
- Location Analytics / Geographic Visualization
- 70%7.0
- Multi-User Support (named login)
- 100%10.0
- Role-Based Security Model
- 100%10.0
- Multiple Access Permission Levels (Create, Read, Delete)
- 100%10.0
- Responsive Design for Web Access
- 100%10.0
- Mobile Application
- 100%10.0
- Dashboard / Report / Visualization Interactivity on Mobile
- 100%10.0
- Providing analytics to our partners
- Data awareness
- Data democratization
- Integrating analytics with some of our applications
- Data governance
- Collaboration
- Customer self service BI
- Product Features
- Product Usability
- Vendor implemented
- Professional services company
- We didn’t really have any.
- building a card
- setting up a connection to established data sets
- using the magic ETL
- some options for tweaking some visuals are limited and hard to track down.
- beast mode calcs are difficult to troubleshoot sometimes.