TrustRadius
https://media.trustradius.com/product-logos/os/k0/4DNQC0XKGJNN.PNGGoodDataGoodData Review2019-03-27T18:51:14.753ZGoodData is being used by specific parts of our organization because of the large size and high number of employees and departments. GoodData helps resolve a large number of issues. We use Good Data to manage the metrics that drive our business. Good Data provides a great way to manage this. You can see all of the important metrics from one clean dashboard.,Excellent charts and drill down analysis. Everything on one page.
Excellent integration with other databases and software.
Great support and mobile app availability. All these features makes this software very useful.,To make any adjustments to the data flowing into the tool you need expert help.
The tool is pricy. Just like other BI tools, this tool also proves expensive.
It is difficult to use. It requires extensive training and support.,8,Looker, Domo, Cyfe, Kissmetrics, Woopra, IBM CloudBurst, Tableau Desktop and SimilarWeb PRO,8,8,Access Auditor, Microsoft Cloud App Security, dbForge Studio for OracleVerified UserGoodData is here to stay- Monetize your data efficiently.2016-11-11T21:18:28.953ZOur organization is primarily a computer software firm which provides speech and imaging applications in the industry of healthcare and developing speech recognition applications. The products are targeted for various categories of customers like giant healthcare research hospitals, mobile and application development firms which need platforms like Siri. To get an accurate insight on business operations and performance in a timely manner andd to monetize the data coming from different vendors, we use GoodData. Updated and pertinent role and client based information is available across the firm on a daily basis. The visualizations and dashboards give us a great insights regarding the same.,The platform provides a very robust data infrastructure and business intelligence tools to support the data engineers and analysts. It also has a very capable and user friendly visualization/reporting interface for the end user.
It is an excellent analytics platform for beginners as well. The resources available online are in good number and learning guides are easy to understand.
Single-Sign-in functionality of GoodData allows integration with other enterprise platforms very easily.
GoodData also provides excellent implementation consulting services and post-implementation customer service.,I would like to have tools for automated project backups and restores, user provisioning. Presently this can be achieved through API's, but would prefer to have a specific and dedicated GoodData tool for this.
The pricing might not be very attractive if you happen to be a small scale business and plan to venture out in the area of Data Monetization.
The process of making reports and conducting inquiries is difficult. It requires to write a little bit of code. So if you are not using ETL (Extract Transform Load), then probably you don't need such a technical product.,8,PowerBI,Microsoft Power BI, Salesforce Analytics Cloud, Toad Data Point,It did not have a great impact on the business in the initial stages. In the premature phase organizations generally don't need technically sophisticated tools. The ROI gradually improves and we manage $6-$7 on every dollar spent.
Getting timely insights from GoodData analytics and saving time on building and manually updating reports has led to more efficient use of resources, technology and time.
When the data amounts have increased, GoodData has proved to be very beneficial as it can scale accordingly and still works efficiently. The pricing hasn't been issue when using large quantities of data to harness insights from it.Kunal SonalkarGet things done. Fast and for many.2016-09-22T21:26:22.358ZWe used GoodData to distribute reports, a dashboard and insights across whole organisation. It's well prepared for self-service and explanatory BI, features which people sadly almost never use by themselves.,It's in a cloud and perfectly works in your browser. It has the usability you would expect.
It's simple to learn and amazingly fast for everyday work. You can train power users very quickly.
Logic.
Embeding just works.,Price and speed for bigger data sets.
It's not above your database, you have to load data there.,5,There is no real ROI on BI solution. Sadly.,Microsoft Power BI, Qlik Sense, Tableau Desktop, Google Analytics Premium and LookerVojta RočekSelf service BI with GoodData2016-03-18T17:21:30.852ZGoodData is used as a BI platform that covers reporting needs across all functions of the company. It combines data from various silo systems used by the company to provide a single point of truth. The intuitive user interface allowed us to implement the self-serve reporting to a large number of users, who can access the data they need without IT support.,Intuitive report and dashboard building tools allow users to customise their day-to-day interaction with the data.
Some of the standard data warehouse (DW) design patterns are implemented and come out of the box.
GoodData takes care of speed optimisation.
Customer support is very responsive and accessible.,It is not the best solution for the printable reports.
Formatting of the output is limited and some classic visualisations are not available.
It is a pure BI tool, there is nothing to support predictive analytics or forecasting.
Data is not easily available, so we have to have an intermediate staging data warehouse. This literally doubles number of required ETL processes.,9,Birst,7,8Bulat YapparovGoodData - Democratize your Data2016-02-16T22:44:14.929ZGoodData is used as the primary business intelligence platform in our company. All of our data pipelines feed into GoodData to provide a universal source of truth for all employees of our company and enable them to easily analyze our data themselves.,Intuitive ETL
Easy and powerful visualizations
Powerful Query Language (MAQL),ETL client can be quirky at times
Performance is heavily impacted by bigger datasets (100M rows total project size)
Combining data based on different date timelines is challenging,8,9,9Oliver GotheGoodData Meets Our Needs and Has Awesome Salesforce Integration2015-07-16T22:00:29.527ZWe have GoodData integrated to analyze our data within Salesforce. By using the powerful capabilities within the tool, we can create our own customized dashboard that shows a high level of our sales performance by individual, office, region and department. We can all see one single version of the truth and see progress towards goals. In addition, we can segment the data to see how we are competing against competitors, which industries we perform in best, and evaluate marketing efforts.,Aggregation of information across multiple tables to quickly retrieve large data sets
Customizable visuals to easily display and interpret metrics
Great support team that quickly answers questions and provides guidance,GoodData's architecture is very sound. We do need to work with them to make adjustments to the data model that we are not able to do ourselves. They are quick to respond but sometimes provide a delayed turnaround.,9,,9,We have over 2000 users, including our president who receives the reports produced from GoodData on a regular basis.,10,10David GalantowiczGood Data = Good Deal2013-09-23T22:40:30.756ZGoodData puts powerful data visualization into the hands of business users, eliminating IT from the equation.
GoodData required only a brief intro to its basic philosophy, and nontechnical users were quickly able to start building dashboards and views they could actually use.
GoodData enabled powerful graphics to be constructed combining enterprise data and external data such as research or industry data, easily imported and homologated to create comparisons.,As with many information tools, GoodData can be challenging to a novice user who is too rushed to learn while building.,10,,9,GoodData is most popular among "data hound" category of business user. Anyone who is capable of running and refining large Excel pivots, and who can extract SQL statement results into Excel, is easily able to build beautiful analytics and visualizations in GoodData.
Some less proactive GD users are merely consuming the analytics views created by their colleagues.,In one customer demo, we used online banking data (yes, for real) and observed as GoodData created different dashboards for different people depending on what it found in the downloaded data. It was very cool. Download 1 full year of online banking transactions into CSV, then create new project using this as base data. Where debit categories were clearly showing a pattern, the dashboard put this item first and showed a pretty useful pattern. where people had variable income and from various sources, it showed that first and created great interest in seasonal variances by source.,,Implemented in-house,9,In-person training
Self-taught,9,It makes you feel smart. You try to build an ambitious metric or graph, and by guessing and using intuition, suddenly you've got it!,9Mark BrennanGoodData is Ok data2014-09-15T19:10:56.782ZWe used GoodData as an additional reporting tool for our marketing automation software and our CRM (SFDC). We used it within our Marketing department only. The tool was able to help up bridge data between SFDC and our MAS tools. We reported on ROI, marketing engagement, contact trends, campaign performance and more.,The GoodData dashboards are interactive and easy to customize.
Permission settings were straight forward and easy to manage. They weren't fully customizable, but there was enough there to work with for our needs.
Scheduling of reports was done well. You were able to set exact times and frequencies for reports to be sent. You also could chose between dashboards or individual reports to send.,Creating reports was not the most intuitive. The set-up is different from most other tools I've used in the past. It took quite a bit of time to really get a report set up the way I like it. If you are used to setting up reports in SFDC, this will be a much different experience.
The amount of information you can have in a report was limited. If you tried to add too many columns, it wouldn't let you or you had to condense the size of the column. I didn't feel that I had too much information and would have to make my columns very narrow and export it to Excel and reformat it in order to do my analysis.
It was difficult to make some of the reports visually appealing. My supervisor was the type that liked to see reports color coded, high lighted, and bolded. The basic tabular reports were very bland. Again, I would end up exporting to Excel to format my reports before sending them off. It would've been nice to do all of that in the tool and use the scheduling functionality. Pie, bar, and any other visual reports are attractive.,4,7,Our version is not widely adopted because it was meant for the Marketing department. There are about 6 total users that have the ability to create reports. Otherwise, there are about 20 users that receive scheduled reports.,7,6,8Crystal Steinbach, MBAGoodData User Feedback2014-09-23T16:10:27.326ZWe use GoodData to analyze the bookings and marketing data to generate ad-hoc reports to answer business/customer questions. We have users in different departments like Finance, Marketing, Sales, Professional Service etc. GoodData provides the BI solution of saving time and energy for regular reports and allows users to analyze the data rather than spending tons of time preparing the data. It also provides visualized dashboards which can present the trend of business performance.,Visualization
Training
Consulting,Direct load excel file,8,Tableau Desktop,9,150 users,8,8,9Iris RanGoodData brings data to life and can make BIG DATA small. Quickly, cost effectively, easy to use, and incredibly efficent. I'd Strongly Recommend.2013-12-06T19:20:30.260ZTime to Value: GoodData is an excellent product. Having wide exposure to many products companies and solutions within the business intelligence, marketing, and sales technology space I have followed BI and the need for better annalytics closely over the past 7-8. One of the biggest challenges many companies have when acquiring a BI platform is the time it takes to get some value from it. Some can take months if note years to truly get an organization some value from them. GoodData is one of the best BI solutions to enable companies to quickly (within weeks) get direct value from it. They have developed specific solutions for Sales, Marketing and Service that for the vast majorty of companies accomplishes everything they need and then some.
Ease of Use: One of the strongest and best things about GoodData is it's ease of use. The UI is great, much easier to get-up-to speed on than other more complex BI platforms and they (the company) is very committed to its customers success. Many companies can learn GoodData by just watching web videos and going through some very brief and basic training. However, GoodData can also come onsite or offers training in a variety of markets and via web for companies where that is more suitable for them.
Strong Dashboards: GoodData is very strong in the area of dashboards and visual analytics. I consult with many clients big (Fortune 100) and SMB so the complexities and needs vary widely. However, one thing that stays consistent is data is just data unless you can effectively aggregate the right data sources, gain insight from those sources and be able to use that insight to take action that can positively impact your companies business decisions. The vast majority of people are visual learners and and virtually every executive I've worked with prefers to see things visually before diving into the "numbers" when weighing important business decisions. GoodData really gets it here making it easy for companies to visually show very complex and important data sets while still providing options to show more detailed views and "drill downs" if necessary.
"Powered by GoodData": For many companies this is probably one of the most exciting things about GoodData and the options in which they bring their solution to market. For those companies who wish to leverage the power and flexibility of the GoodData technology but would rather "white label" or leverage the technology under their own brand, GoodData allows companies to leverage their technology just as if it was their own. Many ad-agencies, and end users find this incredibly valuable.
Metadata Objects/Management (dimensions, report layouts and measurements): As deployments get larger and companies demand more scalability with thei BI platforms this becomes increasingly important. GoodData does a good job of helping their customers scale and adress some of these issues as you look accross departments and differentiating data sets.
High Standards of Up-Time: GoodData guarantees 99.5% uptime in the SLA's and I am yet to run into or talk to a customer that has had a challenge in this area. The company and it's engineers seem very committed to this aspect of their business and it seems to show with the clients I speak to in terms of satisfaction.
GoodData Support: GoodData has a very robust support portal and best practice resources for it's clients.
Price: When comparing the cost of GoodData to other solutions in the market like IBM-Cognos, Tableau or Oracle BI it is less expensive to deploy and get up and running. Cost is one of the driving factors I use when evaluating BI solutions on behalf of my clients and that is also one of the biggest factors companeis use when doing the evaluation internally. In today's cost conscious environment I would be remiss not to include this as a strong point for GoodData as well.,GoodData was built from the ground up to be a cloud based product. This brings many benefits but to some companies it can also present some challenges in terms of security and adherence to internal policies as it relates to data security and accessibility. GoodData has a great track record of security but not every CIO/CTO can leverage an exclusive cloud environment due to corporate or government based regulations or feels comfortable with their (or their customers) sensitive data being in the cloud. This can be especially true in vertical markets such as financial services, medical and banking so finding a solution to this issue would be one area I might say they need to address...,Because I have sensitive visability into many of my clients information (some public companies) I am unable to give specific company names but some highlights of specific benefits I have seen include:
Reporting Efficency: In one clients case they saw a 79% drop in the time it took to pull and analyze reports. So much so they were able to reduce head count within a department, saving a great deal of money as well.
Better Customer Service: In another clients case they were able to reduce customeri ssues/problem tickets by as much as 40% by using the Gooddata platform. They got much higher visability into where in the customers journey there were challenges and then used Goodata to gain a better understanding of the problem (s) and better identify solutions giving their customer service team more power to make better decisions.
Multi-Data Integration/Better Insights: With GoodData a customer can integrate and align virtualy any data source. In ones case it included Salesforce.com, Facebook, Twitter, Yammer, Eloqua, Box and some internal data sets and sources. Bringing all these together in one platform created tremendous benefit in the areas of additional insight for more targeted marketing messaging, higher ability to enable sales and better visability into their social media efforts. This helped align sales and marketing efforts to drive more revenue and higher customer renewals.,10,10Robert J. MoreauGoodData Review from a Pardot User2013-12-07T21:00:39.808ZOne of the best out-of-the-box early funnel reporting tools on the market.
Effortless integration with Salesforce and Pardot.
Customizable.
Clean and simple UI.,Customer service. We reached out to GoodData on multiple occasions to discuss using the tool for different clients and we didn't gain any traction.,We gained better insight into our lead nurturing programs with much less effort. The data is presented in a clean and simple way that allows us to quickly view our main data points that drive business decisions.
Not only did it increase our employee efficiency, but it allowed us to provide better customer service to our clients. Having readily available data allowed us to pull reports for our clients within minutes.,10,9Katie BullingerGoodData for Salesforce Business Intelligence and Analytics2013-06-21T18:44:23.563ZWe helped a technology client of ours evaluate and implement GoodData. Our client was spending several hours each week exporting data from Salesforce and/or manually inputting Salesforce data into spreadsheets to track historical pipeline by region, product and opportunity stage. Our client was also trying to analyze sales stage velocity to understand what the best practice stage duration was for closed won opportunities. Our client also wanted to understand sales rep behavior.
GoodData allows our client to track changes in pipeline with detailed graphs and charts. You can analyze across dimensions, including regions, products and stages. You can set indicators, such as sales management targets, to measure performance. You can correlate sales rep behavior (ex. activities) to rep performance (ex. closed-won opps).
Integration to Salesforce data was very simple, although it does require a Salesforce user license.,This is not a real time data flow. We scheduled an automatic daily refresh from Salesforce to GoodData though.
One of the benefits of GoodData is that it snapshots the Salesforce data. Unfortunately, you cannot load historical Salesforce data and expect to take advantage of the "Changes in Pipeline" capabilities day 1. This is not a deficiency of GoodData, as much as I am just trying to set expectations that it will take some time to benefit from these capabilities.,Our client is saving at least 6 hours per week from manual data entry and analysis.
Improved forecasting.
Improved sales rep and opportunity activity analysis.,9,8,10,1,Our client is using it for sales analysis - across regions, sales reps and products.
Our client is using it to answer questions like 1) How is the pipeline progressing through the quarter? 2) Are we likely to meet our numbers based on the current pipeline breakdown? It is challenging within basic Salesforce reporting to monitor changes in the pipeline. GoodData help them understand what happened to the pipeline from the beginning of the month to the end of the month. Answers questions like - Which deals had a closed date that pushed to the following month? What opportunities increased/decreased in value?
Helps our client see how opportunities created flow through the different stages and where are the major drop offs. By looking at the created to won conversion rate you get a better understanding of how many new opportunities you will need in the future to meet your targets. Also helps you understand sales velocity.
Helps you understand which sales rep activities drive opportunity creation and which close deals. Analyzes which sales activities win deals. Compares specific rep activities levels to averages.,,,Professional services company,9,Online training
Self-taught,8,Yes. Some admin training would be helpful though.,No,8,9,7,8,Salesforce.com,No,,Confidential.Rob GottschalkBusiness Intelligence re-defined!2014-01-14T01:20:12.340ZInteractive dashboard.
Detailed charts and graphs.
Very user friendly and can cover all important information.
Very useful to know how products and services are doing for a business.
For Example: Users can get an in depth insights to Visit Summary, Trend Visit and Page Views etc,Its logs you out for security purpose,Better customer service.,8,8Adeeb ValiullaGoodData has delivered GreatResults2013-05-01T18:54:59.149ZGoodData helps us integrate multiple data sources both internal and external into powerful visualizations and dashboards to drive key business decisions.
Deep integrations with platforms such as Salesforce, Pardot, Zendesk speed the implementation of large sets of company data.
Powered-by solution can accelerate the deployment and productization of dashboards and reporting for customers.,As with other BI platforms - implementation is not the domain of the more general business or end user. If you are looking for lightweight BI, go somewhere else.
CloudConnect tool is powerful but requires considerable training effort to understand and so professional services are virtually required to get a proper implementation.,The promise of next-generation BI tools it to be able to synthesize many different data sets quickly and without the traditional weight of the more legacy systems. GoodData shows this capability and is well worth the investment you make as business decisions become data-informed and driven.
Even with implementation and professional services - there are virtually no other solutions in the marketplace with the speed, power, stability and business utility of GoodData. Provided you clearly understand that this is not a lightweight tool - you will be satisfied.
In a prior role, the powered-by solution allowed us to deliver dashboards and reporting to our customers in a few short months, solving a business challenge that had stymied our development team for several years.,9,7Joshua LiptonGoodData - tying together disparate data.2016-02-26T17:55:54.698ZWe are using GoodData as a visualization and analytics tool to allow our clients to gather valuable information across a number of disparate data sources.,Provides easy linking of disparate data sources that typically would be very difficult to analyze in any meaningful way.
Ease of design. You don't have to have extensive knowledge of the product to be able to design attractive and powerful reports, dashboards, etc.
Easy to integrate into custom applications. Whether it be i-framing or white label, GoodData provides an easy solution for integrating dashboards into your applications.,Limited customization options for report/dashboards design. You are kind of locked in to their chart color options, placement of certain element (i.e. chart legend), etc.
No intuitive way to handle fiscal year calendars. A custom solution needs to be built in order to handle variable fiscal calendars.
Learning MAQL programming language is necessary to be able to use the product meaningfully.,7,SQL Server Reporting Services,SQL Server Integration Services, Microsoft SQL Server, Microsoft Visual Studio Team System,10,8Verified UserGoodData Rocks2016-06-09T20:16:54.901ZWe resell GoodData as the analytics component of our SAAS product. Our product services an industry vertical and as such it needs robust analytics highly specific to the use case to be embedded within it. This analytic capability needs to be highly configurable as well.,Highly visual dashboards
Very straightforward for users to comprehend and use
Easy to make changes to reports and dashboards,Real time analytics are not yet possible
Managing a large number of client projects as an OEM requires some manual work arounds
Some admin capabilities such as advanced user data filtering lack UI tools and have to be administered in JSON commands or similar obscure mechanisms,9,Birst,Salesforce.com,8,7Verified UserUsing GoodData For Zendesk Advanced Insights2016-02-29T17:59:31.879ZWe used GoodData as a part of our Zendesk help desk SaaS solution for more advanced analytics of our support tickets. Zendesk and GoodData were only used by our support department/team.,Good mechanisms for relating data.
Multiple different chart types.
Scheduled dashboard email exports for other recipients.,Dynamic/self-updating charts embed would be useful.
Public access URL to dashboards for sharing.,8,,Zendesk, JIRA Software, HipChat,8,7Verified UserBigData = GoodData2015-07-23T13:46:50.168ZGoodData was implemented to house all of our data from the various silos we currently have, identify areas we can improve our data entry, and to assist with developing strategic goals.,Great customer service
Very agile framework that allows us to push the boundaries of what we want vs. need
Very open to new suggestions from current users,Need to think like a marketer when developing a platform so it's responsive and mobile friendly.
It would be nice to have a closer relationship with understanding how all of the updates could impact me. Basically, when a new feature is rolled out, I watch the webinars, however, it's still at such a high level, I'm not sure how the new feature could be used for my circumstances. And since the team knows how the new features work and what my goals are, they have a much stronger understanding of how I could leverage the new features.,9,DOMO and Knotice,10,We have 5 departments, 22 users, and it's slowly being rolled out.,9,10Verified UserGoodData is More Than Good!2015-07-16T21:54:26.101ZGoodData enables me to easily measure the success of my group and the customers I work with without having a background in BI or analytics. The interface and help forums guide beginners through the basics of using reports and accessing their data so they can prove their success internally as well. After all, your data is only valuable if you can quickly and easily present it to effect change!,Great for entry level to advanced users - plug and play custom metric builder.
Generate beautiful reports that are easily customizable!
Quick and easy tools to embed custom code and customization to your dashboards to add branding or a bit of personality.,Advanced SQL users may feel a bit too guided through the report or custom metric building process.,10,MySQL,10,Everyone uses GoodData on my team and in our company as we support our customers to use it as well.,10,10Verified UserReporting Tool for a Non-Technical Person2014-10-07T15:44:14.695ZGoodData is being specifically used for our student services helpdesk to enable us to run, create and develop our own custom reports via User Interface. No technical, SQL, Mysql or PHP skills are required. Simple, out of the box and fully scalable. It's enabled us to change business processes, identify problems and trends and present intelligent business proposals to senior management.,Custom Reporting
Reporting is completely GUI based, no technical knowledge is required.
Amazing representations and templates available. If your not sure what your looking for, you can simply peruse the library and see what existing templates they have and select the one that best fits your needs.,Option to easily export to Excel,10,10,1,10,5,10Verified UserGreat Product. Sharp/Flexible Reports and Easy Report Dissemination.2014-09-17T22:35:41.423ZThe IT department used GoodData to combine data from multiple sources (SalesForce, Accounting software, phone systems) to produce meaningful 360 view reports of each customer. It was being developed within IT with the plan to deploy across the entire organization for end users from Sales, Operations, etc. It addressed the issue of previously disjointed data sources and brought all reporting to a single standard. It also allowed for easy distribution of reports to individuals across the organization.,Storytelling. GoodData allowed a technical user such as myself to reach non-technical users through visual storytelling (graphs, charts, etc) that were easily disseminated to the end user.
Provided a single reporting standard so end users would no longer have to manually combine reports from multiple systems.,Simple, but meaningful. The color coding options for certain chart items relied on entering the hexadecimal code, causing the end user to have to do an internet search for a hexadecimal chart and entering the corresponding number. For such an advanced product, it felt like a clunky way to go about this simple function.,6,,5,N/A.,9,8,9Verified UserGoodData, it is that good!2014-03-28T22:22:31.905ZWe use Gooddata to provide metric report for all departments across Enterprise IT. This allows key stakeholders to see their teams performance and current trends which has led to improved response times and higher resolutions.,Very easy to use and manage
Stylish and appealing reports and dashboards
Easy to customize and report on the information that matters,Some of the filters only allow up to 200 results. This creates a problem when filtering out free text fields.,9,Increased resolution rates by raising awareness
Centralized reporting allowed to reduce time spent running multiple reports in multiple systems
Setup was very quick and easy,,10Verified User
Unspecified
GoodData
49 Ratings
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