- The platform provides a very robust data infrastructure and business intelligence tools to support the data engineers and analysts. It also has a very capable and user friendly visualization/reporting interface for the end user.
- It is an excellent analytics platform for beginners as well. The resources available online are in good number and learning guides are easy to understand.
- Single-Sign-in functionality of GoodData allows integration with other enterprise platforms very easily.
- GoodData also provides excellent implementation consulting services and post-implementation customer service.
- I would like to have tools for automated project backups and restores, user provisioning. Presently this can be achieved through API's, but would prefer to have a specific and dedicated GoodData tool for this.
- The pricing might not be very attractive if you happen to be a small scale business and plan to venture out in the area of Data Monetization.
- The process of making reports and conducting inquiries is difficult. It requires to write a little bit of code. So if you are not using ETL (Extract Transform Load), then probably you don't need such a technical product.
So a friend of mine is gonna be likely using these data sources so Gooddata platform seems a good option to integrate analytics services and reporting tools.
- It's in a cloud and perfectly works in your browser. It has the usability you would expect.
- It's simple to learn and amazingly fast for everyday work. You can train power users very quickly.
- Embeding just works.
- Price and speed for bigger data sets.
- It's not above your database, you have to load data there.
- Intuitive report and dashboard building tools allow users to customise their day-to-day interaction with the data.
- Some of the standard data warehouse (DW) design patterns are implemented and come out of the box.
- GoodData takes care of speed optimisation.
- Customer support is very responsive and accessible.
- It is not the best solution for the printable reports.
- Formatting of the output is limited and some classic visualisations are not available.
- It is a pure BI tool, there is nothing to support predictive analytics or forecasting.
- Data is not easily available, so we have to have an intermediate staging data warehouse. This literally doubles number of required ETL processes.
- Intuitive ETL
- Easy and powerful visualizations
- Powerful Query Language (MAQL)
- ETL client can be quirky at times
- Performance is heavily impacted by bigger datasets (100M rows total project size)
- Combining data based on different date timelines is challenging
- Aggregation of information across multiple tables to quickly retrieve large data sets
- Customizable visuals to easily display and interpret metrics
- Great support team that quickly answers questions and provides guidance
- GoodData's architecture is very sound. We do need to work with them to make adjustments to the data model that we are not able to do ourselves. They are quick to respond but sometimes provide a delayed turnaround.
- GoodData puts powerful data visualization into the hands of business users, eliminating IT from the equation.
- GoodData required only a brief intro to its basic philosophy, and nontechnical users were quickly able to start building dashboards and views they could actually use.
- GoodData enabled powerful graphics to be constructed combining enterprise data and external data such as research or industry data, easily imported and homologated to create comparisons.
- As with many information tools, GoodData can be challenging to a novice user who is too rushed to learn while building.
- The GoodData dashboards are interactive and easy to customize.
- Permission settings were straight forward and easy to manage. They weren't fully customizable, but there was enough there to work with for our needs.
- Scheduling of reports was done well. You were able to set exact times and frequencies for reports to be sent. You also could chose between dashboards or individual reports to send.
- Creating reports was not the most intuitive. The set-up is different from most other tools I've used in the past. It took quite a bit of time to really get a report set up the way I like it. If you are used to setting up reports in SFDC, this will be a much different experience.
- The amount of information you can have in a report was limited. If you tried to add too many columns, it wouldn't let you or you had to condense the size of the column. I didn't feel that I had too much information and would have to make my columns very narrow and export it to Excel and reformat it in order to do my analysis.
- It was difficult to make some of the reports visually appealing. My supervisor was the type that liked to see reports color coded, high lighted, and bolded. The basic tabular reports were very bland. Again, I would end up exporting to Excel to format my reports before sending them off. It would've been nice to do all of that in the tool and use the scheduling functionality. Pie, bar, and any other visual reports are attractive.
Review: "GoodData brings data to life and can make BIG DATA small. Quickly, cost effectively, easy to use, and incredibly efficent. I'd Strongly Recommend."
- Time to Value: GoodData is an excellent product. Having wide exposure to many products companies and solutions within the business intelligence, marketing, and sales technology space I have followed BI and the need for better annalytics closely over the past 7-8. One of the biggest challenges many companies have when acquiring a BI platform is the time it takes to get some value from it. Some can take months if note years to truly get an organization some value from them. GoodData is one of the best BI solutions to enable companies to quickly (within weeks) get direct value from it. They have developed specific solutions for Sales, Marketing and Service that for the vast majorty of companies accomplishes everything they need and then some.
- Ease of Use: One of the strongest and best things about GoodData is it's ease of use. The UI is great, much easier to get-up-to speed on than other more complex BI platforms and they (the company) is very committed to its customers success. Many companies can learn GoodData by just watching web videos and going through some very brief and basic training. However, GoodData can also come onsite or offers training in a variety of markets and via web for companies where that is more suitable for them.
- Strong Dashboards: GoodData is very strong in the area of dashboards and visual analytics. I consult with many clients big (Fortune 100) and SMB so the complexities and needs vary widely. However, one thing that stays consistent is data is just data unless you can effectively aggregate the right data sources, gain insight from those sources and be able to use that insight to take action that can positively impact your companies business decisions. The vast majority of people are visual learners and and virtually every executive I've worked with prefers to see things visually before diving into the "numbers" when weighing important business decisions. GoodData really gets it here making it easy for companies to visually show very complex and important data sets while still providing options to show more detailed views and "drill downs" if necessary.
- "Powered by GoodData": For many companies this is probably one of the most exciting things about GoodData and the options in which they bring their solution to market. For those companies who wish to leverage the power and flexibility of the GoodData technology but would rather "white label" or leverage the technology under their own brand, GoodData allows companies to leverage their technology just as if it was their own. Many ad-agencies, and end users find this incredibly valuable.
- Metadata Objects/Management (dimensions, report layouts and measurements): As deployments get larger and companies demand more scalability with thei BI platforms this becomes increasingly important. GoodData does a good job of helping their customers scale and adress some of these issues as you look accross departments and differentiating data sets.
- High Standards of Up-Time: GoodData guarantees 99.5% uptime in the SLA's and I am yet to run into or talk to a customer that has had a challenge in this area. The company and it's engineers seem very committed to this aspect of their business and it seems to show with the clients I speak to in terms of satisfaction.
- GoodData Support: GoodData has a very robust support portal and best practice resources for it's clients.
- Price: When comparing the cost of GoodData to other solutions in the market like IBM-Cognos, Tableau or Oracle BI it is less expensive to deploy and get up and running. Cost is one of the driving factors I use when evaluating BI solutions on behalf of my clients and that is also one of the biggest factors companeis use when doing the evaluation internally. In today's cost conscious environment I would be remiss not to include this as a strong point for GoodData as well.
- GoodData was built from the ground up to be a cloud based product. This brings many benefits but to some companies it can also present some challenges in terms of security and adherence to internal policies as it relates to data security and accessibility. GoodData has a great track record of security but not every CIO/CTO can leverage an exclusive cloud environment due to corporate or government based regulations or feels comfortable with their (or their customers) sensitive data being in the cloud. This can be especially true in vertical markets such as financial services, medical and banking so finding a solution to this issue would be one area I might say they need to address...
- One of the best out-of-the-box early funnel reporting tools on the market.
- Effortless integration with Salesforce and Pardot.
- Clean and simple UI.
- Customer service. We reached out to GoodData on multiple occasions to discuss using the tool for different clients and we didn't gain any traction.
- We helped a technology client of ours evaluate and implement GoodData. Our client was spending several hours each week exporting data from Salesforce and/or manually inputting Salesforce data into spreadsheets to track historical pipeline by region, product and opportunity stage. Our client was also trying to analyze sales stage velocity to understand what the best practice stage duration was for closed won opportunities. Our client also wanted to understand sales rep behavior.
- GoodData allows our client to track changes in pipeline with detailed graphs and charts. You can analyze across dimensions, including regions, products and stages. You can set indicators, such as sales management targets, to measure performance. You can correlate sales rep behavior (ex. activities) to rep performance (ex. closed-won opps).
- Integration to Salesforce data was very simple, although it does require a Salesforce user license.
- This is not a real time data flow. We scheduled an automatic daily refresh from Salesforce to GoodData though.
- One of the benefits of GoodData is that it snapshots the Salesforce data. Unfortunately, you cannot load historical Salesforce data and expect to take advantage of the "Changes in Pipeline" capabilities day 1. This is not a deficiency of GoodData, as much as I am just trying to set expectations that it will take some time to benefit from these capabilities.
- Interactive dashboard.
- Detailed charts and graphs.
- Very user friendly and can cover all important information.
- Very useful to know how products and services are doing for a business.
- For Example: Users can get an in depth insights to Visit Summary, Trend Visit and Page Views etc
- Its logs you out for security purpose
- GoodData helps us integrate multiple data sources both internal and external into powerful visualizations and dashboards to drive key business decisions.
- Deep integrations with platforms such as Salesforce, Pardot, Zendesk speed the implementation of large sets of company data.
- Powered-by solution can accelerate the deployment and productization of dashboards and reporting for customers.
- As with other BI platforms - implementation is not the domain of the more general business or end user. If you are looking for lightweight BI, go somewhere else.
- CloudConnect tool is powerful but requires considerable training effort to understand and so professional services are virtually required to get a proper implementation.
- Provides easy linking of disparate data sources that typically would be very difficult to analyze in any meaningful way.
- Ease of design. You don't have to have extensive knowledge of the product to be able to design attractive and powerful reports, dashboards, etc.
- Easy to integrate into custom applications. Whether it be i-framing or white label, GoodData provides an easy solution for integrating dashboards into your applications.
- Limited customization options for report/dashboards design. You are kind of locked in to their chart color options, placement of certain element (i.e. chart legend), etc.
- No intuitive way to handle fiscal year calendars. A custom solution needs to be built in order to handle variable fiscal calendars.
- Learning MAQL programming language is necessary to be able to use the product meaningfully.
- Highly visual dashboards
- Very straightforward for users to comprehend and use
- Easy to make changes to reports and dashboards
- Real time analytics are not yet possible
- Managing a large number of client projects as an OEM requires some manual work arounds
- Some admin capabilities such as advanced user data filtering lack UI tools and have to be administered in JSON commands or similar obscure mechanisms
- Good mechanisms for relating data.
- Multiple different chart types.
- Scheduled dashboard email exports for other recipients.
- Dynamic/self-updating charts embed would be useful.
- Public access URL to dashboards for sharing.
- Great customer service
- Very agile framework that allows us to push the boundaries of what we want vs. need
- Very open to new suggestions from current users
- Need to think like a marketer when developing a platform so it's responsive and mobile friendly.
- It would be nice to have a closer relationship with understanding how all of the updates could impact me. Basically, when a new feature is rolled out, I watch the webinars, however, it's still at such a high level, I'm not sure how the new feature could be used for my circumstances. And since the team knows how the new features work and what my goals are, they have a much stronger understanding of how I could leverage the new features.
- Great for entry level to advanced users - plug and play custom metric builder.
- Generate beautiful reports that are easily customizable!
- Quick and easy tools to embed custom code and customization to your dashboards to add branding or a bit of personality.
- Advanced SQL users may feel a bit too guided through the report or custom metric building process.
- Custom Reporting
- Reporting is completely GUI based, no technical knowledge is required.
- Amazing representations and templates available. If your not sure what your looking for, you can simply peruse the library and see what existing templates they have and select the one that best fits your needs.
- Option to easily export to Excel
- Storytelling. GoodData allowed a technical user such as myself to reach non-technical users through visual storytelling (graphs, charts, etc) that were easily disseminated to the end user.
- Provided a single reporting standard so end users would no longer have to manually combine reports from multiple systems.
- Simple, but meaningful. The color coding options for certain chart items relied on entering the hexadecimal code, causing the end user to have to do an internet search for a hexadecimal chart and entering the corresponding number. For such an advanced product, it felt like a clunky way to go about this simple function.
- Very easy to use and manage
- Stylish and appealing reports and dashboards
- Easy to customize and report on the information that matters
- Some of the filters only allow up to 200 results. This creates a problem when filtering out free text fields.
GoodData Scorecard Summary
Feature Scorecard Summary
The GoodData Enterprise Insights Platform is a cloud-based, end-to-end solution that promises to gather data and user decisions and transforms them into actionable insights delivered at the point of work. According to the vendor, this empowers enterprises and software companies to integrate insights into applications so that their customers, partners, and employees can make more intelligent decisions, faster.
The vendor says the platform is powered by a highly scalable, elastic, and secure cloud analytics architecture with capabilities that support the entire data pipeline from data ingestion to insights delivery. Leveraging this platform as well as the expertise of in-house data scientists, domain experts, and data engineers, GoodData works with customers to drive a business outcome focus allowing data to finally drive meaningful change for the business.
More than 50 percent of the Fortune 500 are using GoodData. GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, General Catalyst Partners, Intel Capital, TOTVS, and others.
Pricing is available upon request based on implementation and data volume.
GoodData Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
GoodData Technical Details
|Supported Languages: ||English, Dutch, French, German, Japanese, Portuguese, Spanish|