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Zoho Cliq

Zoho Cliq

Overview

What is Zoho Cliq?

Zoho Chat is a live chat tool, from Zoho Corporation.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Professional

$2

Cloud
per month per user (minimum 10 users)

Enterprise

$4

Cloud
per month per user (minimum 10 users)

Standard

$18

Cloud
per month up to 25 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/cliq/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $18 per month up to 25 users
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Product Demos

Reimagine your workflows, live demo | Zoho Cliq

YouTube

Wrike for Cliq - full Working Demo by Sanjay & Rishanth Team

YouTube

Webinar | Getting started with Zoho Cliq | Zoho Cliq

YouTube

Productive Communication with Zoho Cliq - David Elkins & Jeri John

YouTube
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Product Details

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline communication with organized conversations and information that's easy to find. Cliq enables a hybrid work style, providing access through any device from anywhere to improve team overall productivity and improve its performance.

Zoho Cliq Features

Project Management Features

  • Supported: Task Management
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: Search
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface

Additional Features

  • Supported: Channels
  • Supported: Searchable conversations

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices

Zoho Cliq Competitors

Zoho Cliq Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, Greek, Spanish, French, Italian, Japanese, Dutch, Portuguese, Russian, Turkish, Vietnamese, and Chinese.

Frequently Asked Questions

Zoho Chat is a live chat tool, from Zoho Corporation.

Zoho Cliq starts at $18.

Slack, Microsoft Teams, and Flock are common alternatives for Zoho Cliq.

Reviewers rate Chat and Discussions and Advanced security features highest, with a score of 10.

The most common users of Zoho Cliq are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(69)

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Ganesh Subramanian | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Task creation and reminders
  • Calendar appointments
  • Audio, video conferencing - both external and internal
  • Tracking project/ task progress
  • Meeting notes preparation (with addons)
  • Whiteboards for meetings
  • Inclusion of better project tracking tools - Gantt charts etc.,
  • Better classification & storage for files, attachments & documents etc.,
  • Better remote meeting features. At present it is riding on features offered by Zoho meetings, Showtime etc.,
  • Better user friendly and attractive interface.
  • Better library of emojis & GIFS
Marc Fishman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • External channels allow in-office staff a private channel to directly relay messages to customers.
  • Automated notifications through Zoho CRM can be easily triggered.
  • Audio/screen share components offer zoom-quality calling without extraneous setups.
  • Pinned messages take up a lot of real estate.
  • The contact lists once pinned stay locked in order. Being able to create dividers would assist greatly in organizing my contacts into departments.
  • The panes added in as you chat should be allowed to minimize and reorganize.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
  • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
Vince McConville | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Integration with the Zoho CRM
  • Easy to use both on desktop & mobile
  • Choice of Chat, Audio Call or Video call. All of which work well
  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
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