Flock Reviews

15 Ratings
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Score 7.4 out of 100

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Reviews (1-7 of 7)

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March 13, 2021
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Flock was the first communication application that we used. It was used by one of our teams. Back in the day, it helped us a lot with communication.
  • The simple interface made it easier to use the features.
  • Available across all platforms.
  • File sharing was made simple.
  • Flock is less secure in comparison to slack and discord.
  • Flock needs a lot of improvement in video call feature.
  • Flock deletes previous messages after a few days.
Flock might be useful in community work or in college communications. It can also be used in start-ups where the cost would be a factor. Flock needs to up its game if it really wants to compete with giants like Slack. For large companies, Flock should be not be used as there are better alternatives to it in the market.
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February 07, 2020
Sasha Jacobsen | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
The team uses Flock alongside Asana (our primary collaboration tool). We have multiple teams working separately with Asana, and Flock is the one place we can all communicate and coordinate together. So it keeps us all connected and working together even if some members are currently working on different projects.
  • Communication
  • Note Taking
  • More detailed functionality
  • Task Management
Flock is a great communication tool. However, it's in a very competitive space. It offers seamless app integration (i.e., google calendar and drive) to allow for easy use across the platform. It's a great communication tool. However, if you don't need an overloaded app, there are other options out there. And for work purposes, it only covers some of what you need.
We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
Read Sasha Jacobsen's full review
November 07, 2019
Anthony Zurica | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Flock is basically the lifeblood of our firm. We use it daily for communication, calendaring, notes and anything else you can think of. We are a 2 person firm and we are never usually in the office together so it solves the communication problem perfectly. I can't imagine how we organized our notes pre-Flock.
  • Real-time communication is perfect.
  • The mobile apps really let us take everything on the go.
  • It integrates perfectly with our calendar.
  • Search functionality is great but could always be improved.
  • Maybe some more UI configurations. Allow the end-user to customize more. Color coding always helps.
  • Improve to-do apps. It's somewhat convoluted to use.
The elephant in the room is Slack, and I personally think Flock takes the best parts of Slack and improves upon them in a more cost-effective package. It is perfect for a small team. Especially if the team members are rarely together. The mobile app really keeps us all updated in real-time.
They use a chat support system and they always respond immediately to my questions.
Read Anthony Zurica's full review
August 06, 2019
Benard Wambua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Among the many communication platforms we have tried, Flock has proved to be the most reliable communication software in this organization. Flock is used in the entire organization irrespective of the departments. With our computers set to open automatically when launched in the morning, this helps in relying on information across a large number of people at the same time. The automatic opening of Flock is the most reliable feature of this app because no one forgets to open this software.
  • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
  • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
  • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
  • Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
  • It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference
Flock is a superb software for an office setting especially where employees are undertaking same task or project at different locations. With Flock, the chat can be kept ongoing in order to resolve issues which may arise in the process. However, Flock is not the best platform where video and audio calls are involved. Because the quality is poor.
The support team is very active and responsive 24/7
Read Benard Wambua's full review
July 31, 2019
Kristen Reeves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Flock is a great resource for communication within the office. We use Flock throughout our entire office and we have also added people from other departments into some of our chats that pertained to them. We have all of our computers set to automatically open Flock when our computers are turned on every morning. This is great because no one 'forgets' to open it and then misses important messages.
  • Flock prevents us from having to stop what we are doing to go over to someone else's desk to communicate with them.
  • Flock makes is easy to send out office wide messages to go to each person who has been added to our chat.
  • Flock allows multiple chats to be set up under each account. For each chat, the original person who created the chat can choose who is in the chat and also whether each person is allowed to read-only or to also send messages.
  • Flock has a built-in to-do list. On this list, you have the option of assigning each task to a different person/user and then can check off each item as it is completed.
  • There is a 10,000 message limit but this shouldn't be too much of an issue unless you are sending LOTS of messages.
  • Audio and video quality can sometimes be distorted during video chats.
Flock is great for an office setting where there are several employees who all work together but that are located in different areas of the office. We are able to keep an ongoing chat to quickly resolve any issues or answer/ask any questions amongst each other. Flock would not be great for constant video communication as the audio and video quality can sometimes be a little off.
Read Kristen Reeves's full review
November 30, 2018
Tim Mack | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I was using Flock heavily for a while. It's free plan covered a lot of the requirements my decentralized booking team needed. We ended up moving to another platform to better address our needs, however I still do recommend Flock for its use and features. The best feature is its collaborative nature and streamlined communication process.
  • The ability to start a direct group conversation or individual-to-individual conversation helped us sort through creative problem-solving.
  • Sharing files such as photos from job sites or costume ideas helped us with creative brainstorming.
  • The integration with Google Drive and Dropbox also allowed us to streamline our conversations about creative solutions.
  • A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
  • We used it heavily for about six months and it didn't hit too many other big negative points.
The biggest problem we are looking to solve with use of Flock was to have a centralized place that our booking department and casting department along with artists and agents could come to talk about projects and design creative solutions. For the most part, Flock achieves this. It might've only been lack of better on-boarding on our own end, but some of our artists find it too complex to use (or maybe they just didn't try hard to figure it out).
Read Tim Mack's full review
April 06, 2018
Lee L Kennedy | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
We used Flock as a messaging tool for the entire company. Each department had different channels, specialty groups had channels, and we also used it for one-on-one communication.

We'd used Slack in the past but dropped it due to the limited message storage with the free version. We moved to Glip (a message service that comes with the RingCentral suite of tools), but as we moved away from RingCentral, we needed a new tool. Flock was a decent tool compared to the rest. Unfortunately, there was a similar messaging limit with Flock, but we stuck with it anyway.
  • Good value (we used the free plan and it did plenty).
  • There were some additional messaging properties (sending stickers, being alerted when changes were made to GDocs, etc) that were nice.
  • Few bugs, UX issues, or errors.
  • Gifs--a popular feature of messaging programs like Slack--were pretty weak with Flock. You didn't get to choose which one you wanted (like the way Slack used to be), but the selection seemed to be pretty limited/bad, and it also seemed like the gifs were sped up? So they looked pretty bad.
  • There were only ~5 reactions available (like, thumbs up, laugh, sad, angry?). Although better than Glip (you can only "like" in Glip), it would be nice to have more variety there.
We originally moved to Flock because we thought it did not have the messaging limit that Slack has--and that would have been our only reason. Unfortunately, it has the same limit. So it's basically just a lesser version of Slack, with fewer fun features like gifs and reactions. I'm not sure why anyone would pick Flock over Slack if you are going for a free messaging service.
Read Lee L Kennedy's full review

Feature Scorecard Summary

Task Management (6)
6.7
Gantt Charts (3)
10.0
Scheduling (5)
8.8
Workflow Automation (5)
7.8
Mobile Access (7)
8.3
Search (6)
7.3
Visual planning tools (4)
8.5
Chat (7)
9.2
Notifications (7)
8.9
Discussions (7)
8.7
Surveys (3)
9.8
Internal knowledgebase (4)
7.9
Integrates with GoToMeeting (1)
10
Integrates with Gmail and Google Hangouts (5)
8.3
Integrates with Outlook (3)
9.4
Versioning (4)
7.4
Video files (4)
9.5
Audio files (4)
9.5
Document collaboration (6)
9.3
Access control (5)
8.6
Advanced security features (4)
9.5
Integrates with Google Drive (6)
9.7
Device sync (5)
8.3

What is Flock?

Flock is a collaborative business messaging application developed by the small (but multinational) company of the same name, designed to compete with Slack. The company boasts that the app is a fast and reliable means of communication, and is available in a free edition.
Categories:  Collaboration

Flock Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Flock?

Flock is a collaborative business messaging application developed by the small (but multinational) company of the same name, designed to compete with Slack. The company boasts that the app is a fast and reliable means of communication, and is available in a free edition.

What is Flock's best feature?

Reviewers rate Gantt Charts highest, with a score of 10.

Who uses Flock?

The most common users of Flock are from Small Businesses and the Computer Software industry.