A user support review of Zoho Forms
We use Zoho Forms to request feedback from our customers after a new product release or beta release as well as for feedback after …
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What is Zoho Forms?
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on…
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Popular Features
- Multiple question types (10)8.080%
- Standard reports (10)7.575%
- Response tracking (10)7.070%
- Analytics (10)6.565%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
per month
Basic
$10
Cloud
per month
Standard
$25
Cloud
per month
Entry-level set up fee?
- $10 per monthOptional
For the latest information on pricing, visithttps://www.zoho.com/forms/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
How-to track partial entries & form abandonment in Zoho Forms
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Forms?
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices.
According to the vendor, key benefits include:
A web and mobile form builder. Drag and drop fields to add them to a form.
Field and form rules so that users can set a spontaneous flow for a form.
Task assignments and approval workflows to keep productivity on the move.
Graphical analytics to track entries, conversion rates, and response errors.
Mobile apps, and offline support so that users can save data on their devices and sync them when they're back online.
Zoho Forms Features
Survey Format & Appearance Features
- Supported: Online surveys
Survey Content Features
- Supported: Multimedia content
- Supported: Drag-and-drop editor
- Supported: Changes to live survey
- Supported: Question bank
- Supported: Multiple question types
- Supported: Matrix questions
- Supported: Translation/multi-lingual
Survey Logic Features
- Supported: Survey logic flexibility
- Supported: Response requirement/validation
- Supported: Skip logic
- Supported: Conditional questions
- Supported: Question branching
Survey Reporting & Analytics Features
- Supported: Response tracking
- Supported: Data export
- Supported: Real-time results
- Supported: Standard reports
- Supported: Custom reports
- Supported: Visualizations
- Supported: Analytics
Survey Integrations Features
- Supported: CRM Integration
- Supported: Social media integration
- Supported: E-commerce integration
Survey Automation Features
- Supported: Notifications and alerts
- Supported: Calendar/scheduling
- Supported: Follow-up emails
Survey Distribution Features
- Supported: In-tool invites
- Supported: Email distribution
- Supported: Cross-channel distribution
- Supported: Embeddable surveys
- Supported: Site intercept surveys
- Supported: Anonymous responses
- Supported: Unlimited questions per survey
- Supported: Unlimited responses per survey
- Supported: Respondent restrictions
Survey Administration & Security Features
- Supported: Multiple users
- Supported: Access controls
Additional Features
- Supported: Mobile app builder
- Supported: Native apps for iOS and Android
- Supported: Offline form submissions
- Supported: Email notifications
- Supported: Customizable form templates
- Supported: Pre-made and custom themes
- Supported: Form and report sharing
- Supported: Printable QR code
- Supported: User management
- Supported: Task assignment
- Supported: Form analytics
- Supported: Integrations with Zoho CRM, Zoho Support, Zoho Subscriptions and Zoho Sheet
- Supported: Integrations with Google Docs and MailChimp
- Supported: Interated with Google Apps
- Supported: Data migration to Zoho Creator
Zoho Forms Screenshots
Zoho Forms Video
Forms for mobile teams
Zoho Forms Integrations
Zoho Forms Competitors
Zoho Forms Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | English |
Frequently Asked Questions
Reviewers rate Data export highest, with a score of 9.4.
The most common users of Zoho Forms are from Small Businesses (1-50 employees).
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Reviews and Ratings
(58)Attribute Ratings
Reviews
(1-6 of 6)Companies can't remove reviews or game the system. Here's why
September 20, 2021
The one and only Online Form Builder you should be using for your business workflows.
Customization of Bitrix24 forms was not as per our requirements (like additional form options/ease of customizing) which Zoho Forms has been able to solve. Also the notification of a form submission from a lead or existing customer was the major issue we faced with Bitrix24 but has been resolved by Zoho Forms.
August 10, 2021
A great Survey Software For Business
- Typeform and SoGoSurvey
Zoho Forms ideal because it is not only an online forms tool but also makes running surveys easy. It is also affordable and more resourceful compared to many of its competitors.
January 25, 2020
Great for gathering repetitive info and customizable
Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very little difficulty.
December 01, 2018
Zoho Forms and how it works with other Zoho Apps
- Google Forms and Typeform
Both mentioned services work great and have their own special features but ultimately the integration with the Zoho platform makes Zoho Forms work great for us. Google Forms are similar in they integrate with GApps nicely and are simple to create. Typeform, when evaluated, seemed to include much better design features and piping and logic features to create more intuitive forms however we get these features using Zoho Survey alongside Zoho Forms.
November 29, 2018
Easy and useful source of generating inquiries.
I chose this software because it is very well integrated with other Zoho products which I am using. Apart from this it has mobile applications also which allows me to use this software from my mobile devices when I am traveling for work. Its mail merge feature is also one of the important reason to choose this software.
March 30, 2018
Zoho forms, easy way to get what you need
None of the above products integrate directly with a powerful CRM such as Zoho CRM. That is the main selling point for me. There is manual entry into your email list if you are not using their product but that is very minor compared to how much less data entry we complete with them funnelling right into our sales process.