11x vs. Piper the AI SDR by Qualified

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
11x	N/A	N/A	11x is an AI and Automation company that builds autonomous digital workers. Alice tracks market data and identifies ideal buyers, and Agent Julian is an inbound sales rep.	$3,000 per month
Piper the AI SDR by Qualified	Score8.9 out of 10	N/A	The Qualified product suite automatically identifies, engages, and converts website visitors into pipeline. Piper the AI SDR Agent engages these buyers around the clock with live chat, answers questions, to convert prospects into pipeline.	N/A

Pricing is structured per product, with two digital workers available as standalone or together. Alice (outbound digital worker) runs prospecting, multi-channel outreach, deliverability infrastructure, and meeting booking. Plans start at $3,000 per month on Growth, billed annually, with capacity for up to 5 end users and 2,000 new prospects per month. Pro and Enterprise tiers scale to 5,000 and 10,000+ prospects respectively, with multi-language outreach (105+ languages), custom integrations, SSO, and dedicated CSM support at the Enterprise level. Alice is priced per lead, not per send: cost stays the same whether a sequence runs three touchpoints or thirty. Julian (inbound digital worker) qualifies inbound leads in real time across voice, chat, SMS, and WhatsApp. Voice starts at $5,333 per month on Growth (2,000 calls per month). Chat starts at $2,417 per month on Growth (3,000 chats per month, 2 languages). Pro tier supports 4,000 calls and 7,000 chats per month with voice and accent cloning, real-time API lookup, and tailored onboarding. Enterprise supports 50,000+ calls and 100,000+ chats per month, with advanced routing, custom MCP integration, and Alice handoff orchestration. What's included across all plans: Onboarding, CRM sync, deliverability infrastructure, knowledge base, meeting scheduling, and analytics. Customers bring their own CRM license and, for SIP calling on Julian, their own telephony provider. SOC 2 Type II compliance is standard. SSO and custom DPA/SLA are included at the Enterprise tier. Contract structure: Annual is the default across both products. Pro and Enterprise plans support two- and three-year commitments with discount tiers. Contracts do not auto-renew without 30 days' written notice. Price increases at renewal are capped, and multi-year commitments lock in the current rate for the full term. Custom pricing. Pro and Enterprise plans are custom-quoted based on contact volume, end users, channels, and concurrency. Growth plan pricing is published. For full pricing details, please contact us.

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Community Pulse
Key User Insights
	11x	Piper the AI SDR by Qualified
Considered Both Products	11x No answer on this topic	Salesforce No answer on this topic
	Would buy again
	No answers on this topic	100% Would buy again 14 Answers
	Delivers good value for the price
	No answers on this topic	100% Delivers good value for the price 12 Answers
	Happy with the feature set
	No answers on this topic	100% Happy with the feature set 14 Answers
	Lived up to sales and marketing promises
	No answers on this topic	100% Lived up to sales and marketing promises 13 Answers
	Implementation went as expected
No answers on this topic	100% Implementation went as expected 12 Answers

Best Alternatives
	11x	Piper the AI SDR by Qualified
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	Piper the AI SDR by Qualified Score8.9 out of 10	Conversica Score4 out of 10
Enterprises	Conversica Score4 out of 10	Conversica Score4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	11x	Piper the AI SDR by Qualified
Likelihood to Recommend	- (0 ratings)	10.0 (14 ratings)
Usability	- (0 ratings)	10.0 (2 ratings)

User Testimonials
	11x	Piper the AI SDR by Qualified
Likelihood to Recommend	11x No answers on this topic	Salesforce Piper the AI SDR is perfect for a global marketing team who wants to have greater control over conversations that are happening on the website. She does an excellent job of qualifying leads and getting meetings booked. In addition she does an excellent job routing people to support and away from sales if that is not an area they are interested. There aren't many areas we have found Piper to be not appropriate. As we continue to hone in and improve her capabilities. Incentivized Verified User Read full review
Pros	11x No answers on this topic	Salesforce Good insight into what product the prospect is interested in Engage the prospect when they are at the researching phase and form a human connection Know when prospects that you are actively targeting are on the website and use that in messaging Incentivized Verified User Read full review
Cons	11x No answers on this topic	Salesforce Piper the AI SDR can get tripped up when someone asks a question we weren't prepared for. Example Does the webinar cost money? Of course not but we didn't specifically put anywhere that it doesn't, and she can get confused Piper the AI SDR can sometimes get overzealous and try do things she isn't able to like help someone download an ebook There are some trigger limitations for email but we are aware it is on the features roadmap Incentivized Verified User Read full review
Usability	11x No answers on this topic	Salesforce The Qualified tool itself if superb. It comes with so many features, not just the AI SDR - Sani, in our case, but additional features and benefits which I've started to take full advantage of. It's allowed us to drive engagement across the website within just days, and has already begun to see leads converted to open, and in some cases, won opportunities in under two weeks. Our AI SDR - Sani, has opened so many doors for the business. We've learned so much from our customers, website structure and content that resonates with prospects. Incentivized Verified User Read full review
Alternatives Considered	11x No answers on this topic	Salesforce We chose Qualified over their competitors because of our interactions with their team and the product. Their team made it feel like this was a partnership and that we weren't just some other customer. Implementation was fast and the tool is very user-friendly. Their customer support is next level and we really appreciate that. All in all, we love their implementation time and great service Incentivized Gustavo Orozco Business Development Representative Read full review
Return on Investment	11x No answers on this topic	Salesforce Useful to attract new consumers. Take steps to expand the portfolio of projects. To increase conversion rates, use visualization and live chat in addition to voice calls. Save time for engineering and contracting teams. Enable artificial intelligence to forecast purchase intent so sales professionals can focus on accounts that are ready to buy. Drive lead generation, pipeline, and revenue for sales and marketing teams. Incentivized Daniell Mercer Software Development Engineer Read full review
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11x vs. Piper the AI SDR by Qualified

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