Amazing tool for the SDRs
June 18, 2021
Amazing tool for the SDRs
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Qualified
Qualified was used by the SDR team to capture website visitors and convert them to leads. When visitors are on the website, the SDR team will monitor the web pages that the visitor is browsing. If the visitors are on critical pages that signal that they are evaluating for new tools (pages such as pricing pages, data coverage/quality compared to other competitors), SDRs will engage with the right message in the chat bot.
Pros
- Good insight into what product the prospect is interested in
- Engage the prospect when they are at the researching phase and form a human connection
- Know when prospects that you are actively targeting are on the website and use that in messaging
Cons
- Distraction from other focused work, as the alerts are interruptive and you have to be ready to hop on a chat/call whenever
- Website visitor mouse/webpage tracking
- Website visitor identification
- Instant calendar scheduling and calling through chat
- Faster lead engagement
- Faster sales cycle
- Get in front of leads before competitors
- Drift
Qualified has a lot more capabilities. Drift was a great chatbot product that has really good features for a traditional B2B webpage chatbot. However, the traditional chatbot will route the leads through the marketing automation system, CRM system, and then send the leads to the hands of the salespeople. The time difference between when the prospect wants to chat and when the sales people are are ready to engage significantly affects whether the lead can be converted.
Do you think Qualified delivers good value for the price?
Yes
Are you happy with Qualified's feature set?
Yes
Did Qualified live up to sales and marketing promises?
Yes
Did implementation of Qualified go as expected?
Yes
Would you buy Qualified again?
Yes
Comments
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