123FormBuilder (formerly 123ContactForm)

37 Ratings
Score 6.9 out of 101

Quantum Workplace Exit Surveys

1 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

In our case we used it in a range of varying scenarios across internal functions as well as for external clients. It is fairly well featured and suited for use across multiple use cases. Albeit we ended up not using the pay features because it was an occasional requirement for us, I think one of the areas where it would be well suited would be processes requiring online payments based on variable logic. The pricing structure ironically makes it less suited for the same scenario for users with limited requirements.
Prasar Sharma profile photo

Quantum Workplace Exit Surveys

It is well suited for multiple departments regardless of the subject matter; people are able to use it in a timely manner
No photo available

Feature Rating Comparison

Survey Content

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Changes to live survey
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Question design help
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Multiple question types
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Response tracking
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Standard reports
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Compliance
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Survey Distribution

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Pros

  • Lots of different types of fields
  • Easy to use
  • Free for limited number of fields
  • Integrates with many template type website builders
Bindesh Rach profile photo
  • It is intuitive and offers a variety of information
  • It makes it easier to use
  • It is streamlined
No photo available

Cons

  • More question types
  • More fields that are free
Bindesh Rach profile photo
  • Hard to say, haven't had any negative response
No photo available

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
Developed more permanent forms for my website that allow for data capture and analysis
Bindesh Rach profile photo
No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Looked at Zoho Forms, Google Forms, Form Assembly and a couple of others. In general there is a variety of features and it would not be wise to negatively rate any of the others. But purely from a price-feature mix, we chose to use 123ContactForm over the others and in that context it was ideal for us.
Prasar Sharma profile photo
Not a lot of options with last product, difficult to change once implemented
No photo available

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Faster lead conversion
  • Increased employee efficiency
  • Better customer service
Bindesh Rach profile photo
  • Mostly positive, easy to use and people respond quickly to it
No photo available

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Quantum Workplace Exit Surveys

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Quantum Workplace Exit Surveys Editions & Modules
Quantum Workplace Exit Surveys
Additional Pricing Details