38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Brad Price profile photo

Quantum Workplace Exit Surveys

It is well suited for multiple departments regardless of the subject matter; people are able to use it in a timely manner
No photo available

Feature Rating Comparison

Survey Content

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Changes to live survey
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Question design help
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Multiple question types
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Response tracking
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Standard reports
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Compliance
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Survey Distribution

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Pros

123FormBuilder (formerly 123ContactForm)

  • Ease of constructing a form with requisite inputs
  • Customizable look and feel options based on varying requirements in our case
  • Logic based branching & validation
Prasar Sharma profile photo

Quantum Workplace Exit Surveys

  • It is intuitive and offers a variety of information
  • It makes it easier to use
  • It is streamlined
No photo available

Cons

123FormBuilder (formerly 123ContactForm)

  • I found no drawbacks to using 123ContactForm.
No photo available

Quantum Workplace Exit Surveys

  • Hard to say, haven't had any negative response
No photo available

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 6.0
Based on 4 answers
Developed more permanent forms for my website that allow for data capture and analysis
Bindesh Rach profile photo

Quantum Workplace Exit Surveys

No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo

Quantum Workplace Exit Surveys

No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo

Quantum Workplace Exit Surveys

No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo

Quantum Workplace Exit Surveys

No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo

Quantum Workplace Exit Surveys

No score
No answers yet
No answers on this topic

Online Training

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo

Quantum Workplace Exit Surveys

No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo

Quantum Workplace Exit Surveys

No score
No answers yet
No answers on this topic

Alternatives Considered

123FormBuilder (formerly 123ContactForm)

I have used several contact form plugins for WordPress, they are superior to 123ContactForm in that they provide more CRM options, but in terms of ease of installation and ease of use 123ContactForm is a better option for non-development website builders, or site owners that might not be as tech-savy.
Justin Kofron profile photo

Quantum Workplace Exit Surveys

Not a lot of options with last product, difficult to change once implemented
No photo available

Scalability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo

Quantum Workplace Exit Surveys

No score
No answers yet
No answers on this topic

Return on Investment

123FormBuilder (formerly 123ContactForm)

  • Easy to install and track conversions, which has helped prove conversions to clients.
  • Less development expenses.
Justin Kofron profile photo

Quantum Workplace Exit Surveys

  • Mostly positive, easy to use and people respond quickly to it
No photo available

Pricing Details

123FormBuilder (formerly 123ContactForm)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

123FormBuilder (formerly 123ContactForm) Editions & Modules

123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Quantum Workplace Exit Surveys

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Quantum Workplace Exit Surveys Editions & Modules

Quantum Workplace Exit Surveys
Additional Pricing Details

Add comparison