123FormBuilder (formerly 123ContactForm)

36 Ratings
Score 6.8 out of 101

Quantum Workplace Exit Surveys

1 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.

Quantum Workplace Exit Surveys

It is well suited for multiple departments regardless of the subject matter; people are able to use it in a timely manner

Feature Rating Comparison

Survey Content

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Changes to live survey
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Question design help
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Multiple question types
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Response tracking
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Standard reports
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Compliance
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Survey Distribution

123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
Quantum Workplace Exit Surveys
8.0

Pros

  • Easy installation.
  • Easy to make changes and easy to user interface.
  • Great integrations.
  • It is intuitive and offers a variety of information
  • It makes it easier to use
  • It is streamlined

Cons

  • Some employees are intimidated at first. After all, it is html.
  • There is so much functionality that it can be easy for novices to get lost.
  • Will there be more payment flexibility? parents use more of the bank to person payment options.
  • Hard to say, haven't had any negative response

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
I no longer work for that employer, so I don't know if they renewed
No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
No score
No answers yet
No answers on this topic

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
No score
No answers yet
No answers on this topic

Alternatives Considered

I think functionality between 123FormBuilder and other options is quite similar, in most cases. Where I found 123FormBuilder to be a significant winner was with regard to ease of use, and overall UX. Robust, simple, accessible, effective, and customizable are the keywords I'd highlight that helped me choose 123FormBuilder with complete confidence. That's not to say the other options will fail you, but you surely can't go wrong with 123FormBuilder.
Not a lot of options with last product, difficult to change once implemented

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
No score
No answers yet
No answers on this topic

Return on Investment

  • Faster lead conversion
  • Increased employee efficiency
  • Better customer service
  • Mostly positive, easy to use and people respond quickly to it

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Quantum Workplace Exit Surveys

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Quantum Workplace Exit Surveys Editions & Modules
Quantum Workplace Exit Surveys
Additional Pricing Details