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Filter 40 vetted 123FormBuilder (formerly 123ContactForm) reviews and ratings
Reviews (1-8 of 8)
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August 10, 2020
We use 123FormBuilder to make all of our forms across our entire organization. We make a lot of surveys as well, like our customer and employee satisfaction surveys! The biggest problem 123FormBuilder solves for us is that it allows us to create any type of form, from questionnaires to surveys, on one versatile and super easy to use platform! Being that I’m the one creating most of our forms, I think I can confidently say that this is truly a great tool that any business would benefit from using!
- Creating surveys - There are endless options to create beautiful and professional surveys, literally anything you can think of there’s an option for!
- Customer service - They have excellent customer service on and offline! They’ve always helped me find a solution or figure something out within minutes of me contacting them!
- Different posting options - After you create a form, they have a bunch of different options on how you can share it, post it, add it to your website or whatever you want to do with it!
- Due to 123FormBuilder having so many different options available when it comes to creating forms, sharing forms, etc., it can be pretty overwhelming at first. I think the platform could improve by explaining all of the different tools and options better. There really isn’t anything that explains anything so you’re just left to go through and figure it out on your own...that’s definitely something that might drive someone away!
- The area where you actually design your form looks fairly outdated and extremely overwhelming. I think they should do a revamp ASAP! It just looks too overwhelming!!
- Personally I think the pricing could be a lot better. You’re paying around $25 for just one month and that doesn’t even include every feature! I think that’s a bit high considering this platform only covers creating the forms for your business.
December 14, 2017
I needed to collect all kinds of information from customers interacting with our website, but it wasn't the same information each time. Depending on the circumstances surrounding each customer, I had to collect different information. 123FormBuilder made is so easy to create all the different templates I needed, always picking up where I left off instead of rebuilding things from scratch. Data collection and sorting was a breeze, forms were customizable and easy to create, and all in all I don't think I've used a better product for form building.
- Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
- Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
- All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
- From a functionality perspective, it was really good, though I'd have liked a realtime editing feature. Meaning, I'd like to have been able to see changes on a preview form as I made changes. That would've save a lot of back forth, especially initially.
September 28, 2017
We are essentially a small organisation with various needs that range from travel requests to reimbursements & supplier/client registrations and payments logging. We also run surveys to understand market potential & customer attitudes on behalf of clients.
We use 123ContactForm across our company for collecting data in tabular form where otherwise it would be dissipated, unstructured & manually entered into various accounting, monitoring & management systems. The survey usage ensures that we have structured data for analytics & presentation to clients.
We use 123ContactForm across our company for collecting data in tabular form where otherwise it would be dissipated, unstructured & manually entered into various accounting, monitoring & management systems. The survey usage ensures that we have structured data for analytics & presentation to clients.
- Ease of constructing a form with requisite inputs
- Customizable look and feel options based on varying requirements in our case
- Logic based branching & validation
- One-off payment integration requires a higher subscription
- Storage is not commensurate with pricing
- Not exactly a strong negative, but could work on pricing it better for non-US markets
March 14, 2017
123ContactForm is being used by the SEO Department at White Hat SEO. We have found that it is easy to implement and easy for clients to make changes. This plugin is also great for clients to be able to access the data that consumers have submitted and apply to their CRM.
- Easy installation.
- Easy to make changes and easy to user interface.
- Great integrations.
- Design elements can be too simple.
- CRM features
- Online training
- Self-taught
April 08, 2015
123ContactForm is used across the whole organization. We use it to create website landing pages and forms to get information from our customers, we use it for customer surveys, contact us forms, and private event detailed information collection forms. It is versatile and user friendly.
- Lots of different types of fields
- Easy to use
- Free for limited number of fields
- Integrates with many template type website builders
- More question types
- More fields that are free
June 09, 2014
It was used in a prior organization, which was my prior job. We used it for student and instructor contacts. It helped us keep up to date information on everyone. It also provided easy to use reports.
- We could build html forms with little or no html experience. This is empowering.
- We were notified right away when someone completed a form. This was helpful with scheduling workshops, among other things.
- The reporting feature was great, as it was easy for administrators to see results at a glance.
- Some employees are intimidated at first. After all, it is html.
- There is so much functionality that it can be easy for novices to get lost.
- Will there be more payment flexibility? parents use more of the bank to person payment options.
April 21, 2017
DMC is currently using archaic methods for requesting data from their analytics department. More than 90% of their requests came through email and lacked the details necessary to complete a request without seeking more info. 123ContactForm was used to create request forms that allowed employees to provide specifics based upon what a standard request would provide. It also allowed the user to expand on their request by providing in depth details that would be missed if they weren't guided through leading questions.
- 123ContactForm makes creating online forms and surveys a breeze. It comes with a free form-builder that you can even connect to other online platforms like MailChimp, Salesforce, and more. Data collection is automated through its robust features.
- 123ContactForm also offers numerous payment processes that you can integrate with an online form without having to resort to a shopping cart function.
- The program comes with a built-in analytics so that you can easily track online form performance and interpret data through graphical reports and efficient data mining.
- I found no drawbacks to using 123ContactForm.
May 19, 2014
It is being used on our website and landing pages across our business. It is a simple and effective way for our company to have enquiry forms that were not only easy to create but covered off on all the questions we required for business leads.
- The simplicity of setting up enquiry questions for someone with limited coding experience was without doubt the best feature. There were just so many different options that covered off on all the tasks we required.
- You need to be able to give your customers i.e. me the ability to be able to send an SMS to the consumers filling in our enquiry forms.
123FormBuilder (formerly 123ContactForm) Scorecard Summary
What is 123FormBuilder (formerly 123ContactForm)?
123FormBuilder (formerly 123ContactForm) is an easy to use online form builder that requires no coding skills. Any type of web form can be built in just 3 steps and customized very fast.
The tools is integrated with Google Drive, HootSuite, Marketo and many others.
The tools is integrated with Google Drive, HootSuite, Marketo and many others.
Categories: Survey & Forms Building
123FormBuilder (formerly 123ContactForm) Screenshots
123FormBuilder (formerly 123ContactForm) Video
Visit http://www.123contactform.com/docs/how-to-use-the-123contactform-web-form-builder to watch 123FormBuilder (formerly 123ContactForm) video.
123FormBuilder (formerly 123ContactForm) Integrations
123FormBuilder (formerly 123ContactForm) Competitors
123FormBuilder (formerly 123ContactForm) Pricing
Starting Price: $14.95
- Does not have featureFree Trial Available?No
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Basic | Free | |
| Gold | $19 | per Month; or $190 per Year |
| Platinum | $39 | per Month; or $390 per Year |
| Corporate | $79/month | billed annually |
123FormBuilder (formerly 123ContactForm) Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| FAQ/Knowledgebase |
123FormBuilder (formerly 123ContactForm) Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |
| Supported Countries: | All |
| Supported Languages: | Interface: English, Dutch, German. Web forms: all langauges. |