TrustRadius
123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business or individual needs.https://media.trustradius.com/product-logos/rd/Za/TVMVJT3TP048.PNG123FormBuilderIt really is as easy as 123!2017-12-14T14:48:22.273ZI needed to collect all kinds of information from customers interacting with our website, but it wasn't the same information each time. Depending on the circumstances surrounding each customer, I had to collect different information. 123FormBuilder made is so easy to create all the different templates I needed, always picking up where I left off instead of rebuilding things from scratch. Data collection and sorting was a breeze, forms were customizable and easy to create, and all in all I don't think I've used a better product for form building.,Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.,From a functionality perspective, it was really good, though I'd have liked a realtime editing feature. Meaning, I'd like to have been able to see changes on a preview form as I made changes. That would've save a lot of back forth, especially initially.,8,It was hard to put a numerical ROI on the use of 123FormBuilder, but it saved time, collected required data swiftly, and provided the data in easily accessible formats.
I don't believe there were any negative impacts from the use of 123FormBuilder.,ProntoForms and SurveyMonkey,Slack, Workable, Zenefits,Customer SurveysBrad PriceFull Form - Ideal Software for Form Building & Surveys2017-09-28T16:48:02.766ZWe are essentially a small organisation with various needs that range from travel requests to reimbursements & supplier/client registrations and payments logging. We also run surveys to understand market potential & customer attitudes on behalf of clients.
We use 123ContactForm across our company for collecting data in tabular form where otherwise it would be dissipated, unstructured & manually entered into various accounting, monitoring & management systems. The survey usage ensures that we have structured data for analytics & presentation to clients.,Ease of constructing a form with requisite inputs
Customizable look and feel options based on varying requirements in our case
Logic based branching & validation,One-off payment integration requires a higher subscription
Storage is not commensurate with pricing
Not exactly a strong negative, but could work on pricing it better for non-US markets,8,It helped with supplier/client information leakage. Occasionally during fast on-boarding information gets left out which later may create issues during filing (or in unfortunate cases of dispute).
Payment requests by suppliers & remittance info from clients was easily logged ensuring easy information flow.
Improved cost basis for information gathering for clients,Google Forms and Zoho Forms,Google Drive, Microsoft Office 365, Adobe Acrobat DC,Employee Surveys
Customer SurveysPrasar SharmaWhite Hat SEO Reviews 123ContactForm2015-09-21T17:14:41.685Z123ContactForm is being used by the SEO Department at White Hat SEO. We have found that it is easy to implement and easy for clients to make changes. This plugin is also great for clients to be able to access the data that consumers have submitted and apply to their CRM.,Easy installation.
Easy to make changes and easy to user interface.
Great integrations.,Design elements can be too simple.
CRM features,7,Easy to install and track conversions, which has helped prove conversions to clients.
Less development expenses.,WordPress,Wufoo,Customer Surveys,1,,Small business owners building their own website
Small business owners hiring a freelancer to build a website
Wix website builders,Integrate with CRM,Integrate with multiple CMSs,6,Yes,Price
Product Usability
Product Reputation,I would not change it anything, I read reviews and did a lot of research before I installed this product.,Implemented in-house,No,Really none,8,Online training
Self-taught,8,Yes 123ContactForm was very easy to use without training, plus they provide answers to almost all questions with their faq content.,9,Read content they provide and use for a while before you re-configure.,No - we have not done any customization to the interface,No - we have not done any custom code,No, just read content and test configs before you put them live.,No,7,No,When I was installing it they had great faq's and content that helped me install it.,Installation
Integration with other systems.
Installing tracking.,None,8,7,8,9,CRM
Google Analytics,Salesforce,Single Signon,9,Read the content and instructions provided, you should not have any issues integrating necessary components.,8,8,Was a free product, negotiating wasn't necessary.,No advice, just read the content they provide. It will answer most questions.,No,Haven't installed yet, but looks like a new design.,More integrations.,No,YesJustin KofronWhy you need 123ContactForm to take your business to the next level2014-09-09T20:58:26.597Z123ContactForm is used across the whole organization. We use it to create website landing pages and forms to get information from our customers, we use it for customer surveys, contact us forms, and private event detailed information collection forms. It is versatile and user friendly.,Lots of different types of fields
Easy to use
Free for limited number of fields
Integrates with many template type website builders,More question types
More fields that are free,9,Faster lead conversion
Increased employee efficiency
Better customer service,7,Implemented in-houseBindesh RachHow 123ContactForm can help your K-12 system2014-06-09T15:24:50.392ZIt was used in a prior organization, which was my prior job. We used it for student and instructor contacts. It helped us keep up to date information on everyone. It also provided easy to use reports.,We could build html forms with little or no html experience. This is empowering.
We were notified right away when someone completed a form. This was helpful with scheduling workshops, among other things.
The reporting feature was great, as it was easy for administrators to see results at a glance.,Some employees are intimidated at first. After all, it is html.
There is so much functionality that it can be easy for novices to get lost.
Will there be more payment flexibility? parents use more of the bank to person payment options.,7,Improved contact information updates
Improved reporting
Improved workshop attendance communications,,7Ann Murray, M. Ed.123ContactForm can be life.... Maybe2017-04-21T20:25:44.105ZDMC is currently using archaic methods for requesting data from their analytics department. More than 90% of their requests came through email and lacked the details necessary to complete a request without seeking more info. 123ContactForm was used to create request forms that allowed employees to provide specifics based upon what a standard request would provide. It also allowed the user to expand on their request by providing in depth details that would be missed if they weren't guided through leading questions.,123ContactForm makes creating online forms and surveys a breeze. It comes with a free form-builder that you can even connect to other online platforms like MailChimp, Salesforce, and more. Data collection is automated through its robust features.
123ContactForm also offers numerous payment processes that you can integrate with an online form without having to resort to a shopping cart function.
The program comes with a built-in analytics so that you can easily track online form performance and interpret data through graphical reports and efficient data mining.,I found no drawbacks to using 123ContactForm.,8,While looking at other task request systems like Zoho and Wrike. 123ContactForm has been the most cost-effective tool for building request forms that fit the needs of the creator and user.,,Employee Surveys
Customer Surveys
Research StudiesVerified User123ContactForm saves development costs2014-05-19T16:56:11.911ZIt is being used on our website and landing pages across our business. It is a simple and effective way for our company to have enquiry forms that were not only easy to create but covered off on all the questions we required for business leads.,The simplicity of setting up enquiry questions for someone with limited coding experience was without doubt the best feature. There were just so many different options that covered off on all the tasks we required.,You need to be able to give your customers i.e. me the ability to be able to send an SMS to the consumers filling in our enquiry forms.,8,123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.,8Brendan Farrugia
Unspecified
123FormBuilder (formerly 123ContactForm)
38 Ratings
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