17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
IRIS CRM
Score 8.9 out of 10
N/A
IRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.
N/A
Pricing
17hats
IRIS CRM
Editions & Modules
Starting Price
$45.00
per month
No answers on this topic
Offerings
Pricing Offerings
17hats
IRIS CRM
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
17hats
IRIS CRM
Features
17hats
IRIS CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
20% above category average
IRIS CRM
9.2
2 Ratings
17% above category average
Customer data management / contact management
10.02 Ratings
9.02 Ratings
Workflow management
10.02 Ratings
10.02 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.01 Ratings
9.02 Ratings
Contract management
10.02 Ratings
10.02 Ratings
Quote & order management
10.01 Ratings
9.02 Ratings
Interaction tracking
8.01 Ratings
9.02 Ratings
Territory management
00 Ratings
9.02 Ratings
Opportunity management
00 Ratings
9.02 Ratings
Channel / partner relationship management
00 Ratings
9.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
5% above category average
IRIS CRM
9.3
2 Ratings
20% above category average
Case management
8.01 Ratings
10.02 Ratings
Call center management
00 Ratings
9.01 Ratings
Help desk management
00 Ratings
9.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
4% above category average
IRIS CRM
9.5
2 Ratings
21% above category average
Lead management
8.01 Ratings
9.92 Ratings
Email marketing
00 Ratings
9.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
22% above category average
IRIS CRM
9.0
2 Ratings
16% above category average
Task management
9.01 Ratings
10.02 Ratings
Billing and invoicing management
10.02 Ratings
8.12 Ratings
Reporting
00 Ratings
9.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
27% above category average
IRIS CRM
9.2
2 Ratings
19% above category average
Custom fields
9.92 Ratings
9.02 Ratings
Custom objects
10.01 Ratings
9.92 Ratings
Scripting environment
00 Ratings
9.02 Ratings
API for custom integration
00 Ratings
9.02 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
IRIS CRM
9.5
2 Ratings
13% above category average
Single sign-on capability
10.01 Ratings
10.02 Ratings
Role-based user permissions
9.01 Ratings
9.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
8% above category average
IRIS CRM
9.5
1 Ratings
25% above category average
Marketing automation
8.01 Ratings
10.01 Ratings
Compensation management
00 Ratings
9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
IRIS CRM
8.0
2 Ratings
6% above category average
Mobile access
8.01 Ratings
8.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
17hats
-
Ratings
IRIS CRM
8.7
2 Ratings
14% above category average
Forecasting
00 Ratings
9.02 Ratings
Pipeline visualization
00 Ratings
9.02 Ratings
Customizable reports
00 Ratings
8.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
Grouping is done very effectively. For a company with a wide product portfolio, it is greatly beneficial to customize product families.
Streamlines the life cycle of merchant services very well. E-signatures, workflows, and help tickets are well integrated to maximize efficiency.
Processing stats and reporting tools are intuitive, useful, and aesthetically pleasing. The software allows you to quickly generate sales reports for specific product families and time periods.
Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
By using IRIS CRM we had a wonderful experience with the automated workflow process as compare to other alternatives. Now we are better able to keep a track of the performance and hence we can enhance productivity and eventually can get more profit.it has made automated messaging so convenient and simple. We believe that by understanding our customers we can make our business better and IRIS helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business a lot. We have found it very convenient to navigate and now we can better spread our business database. It helped us in having active and strong customer service and now we can better manage our relationship with our customers.
The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.