17hats vs. Scoro

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.

Incentivized

Perfect tool for an SME, probably also for a large organization. We are very satisfied with it and the cost is low for the value we get.

Incentivized

• Invoicing
• Creating online questionnaire

Incentivized

• Great interface and user experience
• Fast, informative and compact platform
• Great invoicing and reminders system

Incentivized

• Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

Incentivized

• Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
• Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.

Incentivized

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

Incentivized

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

Incentivized

Scoro combines all of your needs into one program. It covered most - if not all - of the needs for the programs listed above, but unfortunately the cost was simply too high. We ended up using another program; however, I would have chosen Scoro over these had the cost not been such an important factor. I would have chosen Scoro because of this level of integration, too!

Incentivized

• ROI - Saves me time on creating invoices and questionnaires.

Incentivized

• Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
• If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.

Incentivized