What users are saying about
37 Ratings
1 Ratings
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

MCA Suite

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
MCA Suite
6.0
Customer data management / contact management
1CRM
9.0
MCA Suite
6.0
Workflow management
1CRM
9.0
MCA Suite
Territory management
1CRM
9.0
MCA Suite
Opportunity management
1CRM
10.0
MCA Suite
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
MCA Suite
Contract management
1CRM
7.0
MCA Suite
Quote & order management
1CRM
10.0
MCA Suite
Interaction tracking
1CRM
9.0
MCA Suite
Channel / partner relationship management
1CRM
9.0
MCA Suite

Customer Service & Support

1CRM
9.3
MCA Suite
Case management
1CRM
10.0
MCA Suite
Call center management
1CRM
9.0
MCA Suite
Help desk management
1CRM
9.0
MCA Suite

Marketing Automation

1CRM
10.0
MCA Suite
Lead management
1CRM
10.0
MCA Suite
Email marketing
1CRM
10.0
MCA Suite

CRM Project Management

1CRM
9.7
MCA Suite
4.0
Task management
1CRM
9.0
MCA Suite
Billing and invoicing management
1CRM
10.0
MCA Suite
Reporting
1CRM
10.0
MCA Suite
4.0

CRM Reporting & Analytics

1CRM
9.0
MCA Suite
1.0
Forecasting
1CRM
8.0
MCA Suite
Pipeline visualization
1CRM
9.0
MCA Suite
Customizable reports
1CRM
10.0
MCA Suite
1.0

Customization

1CRM
8.5
MCA Suite
Custom fields
1CRM
8.0
MCA Suite
Custom objects
1CRM
8.0
MCA Suite
Scripting environment
1CRM
9.0
MCA Suite
API for custom integration
1CRM
9.0
MCA Suite

Security

1CRM
8.5
MCA Suite
8.0
Single sign-on capability
1CRM
8.0
MCA Suite
Role-based user permissions
1CRM
9.0
MCA Suite
8.0

Social CRM

1CRM
7.5
MCA Suite
Social data
1CRM
7.0
MCA Suite
Social engagement
1CRM
8.0
MCA Suite

Integrations with 3rd-party Software

1CRM
9.5
MCA Suite
Marketing automation
1CRM
9.0
MCA Suite
Compensation management
1CRM
10.0
MCA Suite

Platform

1CRM
9.0
MCA Suite
Mobile access
1CRM
9.0
MCA Suite

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

MCA Suite

  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Anonymous | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

MCA Suite

  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Anonymous | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

MCA Suite

We haven't used any others.
Anonymous | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

MCA Suite

  • We've been able to grow our working capital program over the years with the help of MCA Suite.
  • Data management is difficult, and we struggle with reporting.
  • We have granted merchants dedicated to their advances for tracking purposes.
Anonymous | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

MCA Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Add comparison