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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    20 Miles

    Score7 out of 10
    N/AFileboard provides actionable insights when businesses conduct live presentations, send and email presentations and conduct screen shares with prospects via this sales enablement tool. Fileboard also provides analytics on how prospects have engaged with presentations.

    $49

    per month

    Bigtincan Readiness

    Score8.5 out of 10
    N/ABigtincan Readiness, formerly Brainshark, is a platform for data-driven sales enablement and readiness. It helps companies prepare their client-facing teams with knowledge, skills and insights to perform at the highest level.N/A
    Pricing
    20 MilesBigtincan Readiness
    Editions & Modules
    Solo
    $49
    per month 1 user
    Small Agency
    $229
    per month 2-5 users
    Agency Pro
    $499
    per month 6-10 users
    No answers on this topic
    Offerings
    Pricing Offerings
    20 MilesBigtincan Readiness
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for annual pricing. $49 per month for each additional users.—
    More Pricing Information
    Community Pulse
    20 MilesBigtincan Readiness
    Considered Both Products
    20 Miles Inc
    No answer on this topic
    Bigtincan
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    20 MilesBigtincan Readiness
    Small Businesses
    Mediafly
    Score7.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Mediafly
    Score7.7 out of 10
    No answers on this topic
    Enterprises
    ClearSlide
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    20 MilesBigtincan Readiness
    Likelihood to Recommend
    1.0
    (2 ratings)
    9.0
    (54 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.2
    (39 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (9 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (7 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (2 ratings)
    User Testimonials
    20 MilesBigtincan Readiness
    Likelihood to Recommend
    20 Miles Inc
    Fileboard is great for all sizes of sales organizations and very useful for those utilizing Salesforce. Their pricing is more affordable than competitors and their people are less pushy. My advice would be to demo the product and see if it fits your needs before looking at the more established and expensive competitors.
    Read full review
    Bigtincan
    Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
    Incentivized
    Read full review
    Pros
    20 Miles Inc
    • Excellent tracking of email and alert notifications
    • Great sales analytics that helped forecasting
    • The live demo function was extremely helpful
    • Tight integration into Salesforce
    Read full review
    Bigtincan
    • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
    • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
    • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
    Incentivized
    Read full review
    Cons
    20 Miles Inc
    • My experience with Fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that we are looking for alternative solutions before our contract with fileboard has even expired.
    • I received more complaints from my team in 6 months using Fileboard than 2 years using a competing product.
    • We attempted to part ways mid contract and request a refund for unused access but were rejected and accused of blackmail after I provided two possible outcomes to our situation. One being private resolution and parting ways and second being an honest assessment of my experience with Fileboard and wishing we had stuck with the slightly more expensive solution.
    Read full review
    Bigtincan
    • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
    • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
    Read full review
    Likelihood to Renew
    20 Miles Inc
    Great sales tool especially because we didn't know we needed it... its helped us increase our performance which is ALWAYS important!
    Read full review
    Bigtincan
    Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
    Read full review
    Usability
    20 Miles Inc
    No answers on this topic
    Bigtincan
    From the user side, it is great. Easy to see assigned courses and what's been completed. The admin side has a longer learning curve, and takes some playing around to understand well. There are still some times when I have to think, "how do I do x again?" With that there are probably features we are not taking advantage of
    Incentivized
    Read full review
    Reliability and Availability
    20 Miles Inc
    No answers on this topic
    Bigtincan
    I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
    Read full review
    Support Rating
    20 Miles Inc
    No answers on this topic
    Bigtincan
    We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
    Incentivized
    Read full review
    Online Training
    20 Miles Inc
    No answers on this topic
    Bigtincan
    The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
    Read full review
    Implementation Rating
    20 Miles Inc
    No answers on this topic
    Bigtincan
    Their ongoing support after implementation is excellent and easy to access...
    Read full review
    Alternatives Considered
    20 Miles Inc
    Fileboard has tighter integration into Salesforce and is less expensive. ClearSlide has a few more bells and whistles that may or may not be needed for your environment.
    Read full review
    Bigtincan
    There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
    Read full review
    Return on Investment
    20 Miles Inc
    • Decreased sales time based on us know what content our prospects were/weren't looking
    • Increased opportunity pipeline
    • Improved our forecasting abilities.
    Read full review
    Bigtincan
    • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
    • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
    Incentivized
    Read full review
    ScreenShots

    20 Miles Screenshots

    Screenshot of Fileboard Prospects ViewScreenshot of Fileboard Prospects Collateral UsedScreenshot of File Links Analytics Overview