Relax your brain and use Brainshark!
June 20, 2018

Relax your brain and use Brainshark!

Betsy Abney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brainshark

We use Brainshark in two main ways. First, to be able to provide links anywhere, such as in emails, newsletters and our website. These links are primarily of webinars we have produced and trainings we have created. Second, for formal learning, creating curricula with classes, quizzes, webinars to review, surveys to take etc.


  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.


  • I think their general reporting could be more robust and/or easier to use
  • I don't like their main emphasis is now on sales. Our emphasis is education, technology, industry changes, as well as sales.
  • Last year we rolled out major technology changes to staff and advisors and assistants in the field. Hundreds of people had to know how to use new systems to do their work and open accounts. We created over 100 classes on every change, and then created nine curricula that a quick survey could place you into. We had almost 700 people in curricula based on their business needs... from 45 to 100 classes. Some as short as 3 minutes, some up to 15. Plus recordings of all our training webinars and Q & A sessions. We saved hundreds of thousands of dollars by creating all this ourselves with just a handful of people and I think put out a better product that anything being offered to us by external companies. We still have all these classes available for anyone new, or who expands their business to use other areas of the system training offered.
Most systems we looked at only housed training you already had or bought... or you could buy their training, but they did not offer a way to build your own training AND keep it updated and house it in a logical way. I what we use in Brainshark as two parts (and we don't use it all - such as the Coaching module) one for creation and second for delivery... and delivery offers two parts. One off's... links that we can add to newsletters, websites etc, and then their Rapid Learning Portal for more formalized learning. Brainshark gives me what I need to create AND deliver trainings, webinars and even holiday wishes. Plus they are big enough to offer service and tech help to the field... I don't have to do it all myself... as well as a Customer Success Manager for quarterly updates, help and training, monthly reporting on usage, training webinars and an whole knowledge base and author and administrator training online. If you only have a person or hand full of people creating your training... it is easy to use and get lots of content out to the world!
I love what Brainshark does for me and how easy it is to train someone else to use it. Most people are familiar with PowerPoint and that makes and easy start that can be enhanced with animation, voice over and background music. You can also upload videos, SCORM compliant classes and more to make an easy to use system to present training and education. I have reviewed a number of other programs, and all seem to have the same weaknesses in reporting. Brainshark does what I need without a lot of difficult training.


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