22 Miles vs. Zoom Rooms

We have increased sales and profit gains from the performance of this platform. It has opened networking channels connecting the entire company to the most potential markets. Sales reps can easily give feedback from remote areas through virtual communication channels. When clients are stuck they can easily reach the customer service staff for any help through live chat or send text messages. Editing templates with this software is easy and very flexible.

Incentivized

User friendly, reliable and inclusive to remote audiences. The product grows organically for us which speaks for itself ; the business at sites we could not equip with our initial investments requests it. We have made the choice of Zoom rooms 5 years ago and it is still one our our star products supporting frictionless collaboration.

• Enhancement of secure online communication.
• Productive collaboration space among colleagues.
• Marketing products and services on the company social media accounts.

Incentivized

• Zoom Rooms is built on the Zoom platform so faculty already know it and use it.
• All touch panels regardless of manufacturer have the same look and feel.
• Easy to schedule, easy to use.
• Supports a wide range of hardware from several vendors.

• I have not experienced any area that requires improvement.
• I have no problem with any tool.
• All the features have met the set company demands.

Incentivized

• Support is prompt, but not always the most immediately knowledgable or helpful.
• Admin portal is convoluted. There's gotta be a better way to assign scheduling permisissions.
• Zoom account managers are constantly being reassigned. It is nearly impossible to keep track of who presently is our account manager. When we were going through the process of looking into Zoom Phone, our manager was literally switched twice, resulting in us working with three total managers during that two-month process.

Incentivized

User friendliness (experience very similar to the already familiar Zoom app), consistency of the UX across locations and manufacturers. Screen sharing is made super easy (proximity). Zoom rooms support strategic needs for Hybrid work and reduced travels. Backend admin interface is simple (that's good) and provides useful dashboards for trend analysis.

This digital working space updates us on the current market trends and the best approach we can use to achieve the set marketing targets. It has provided all the required tools for setting up reliable office space for conducting our activities. The booking tools help our clients to make an appointment with our staff. 22 Miles has opened great pathways for connecting to customers and engaging them effectively.

Incentivized

I personally think Zoom Rooms is superior to Teams. I have setup 3 or 4 Zooms Rooms for my organisation and it is pretty straightforward to do without any formal training or education on Zoom Rooms. My experience with Teams was the opposite. A horrible interface and options deliberately hidden away in menus levels deep. On top of which, Zoom Room outperforms Teams Rooms in both video and audio. On the desktop, Teams is a bloated app whereas, in my experience, Zoom Rooms works well.

Incentivized

• The ROI we have achieved has been positive.
• The overall marketing and sales business objectives have been achieved

Incentivized

• Great value for money as used it more than planned after installation.
• Finding the use of screen share and whiteboards is becoming very popular and meant we wanted a larger screen for this. ;-)