Zoom Rooms - Great savings functionality and convenience
September 04, 2025
Zoom Rooms - Great savings functionality and convenience
Score 9 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Rooms
- Zoom Whiteboard
- Zoom Meetings & Chat
- Zoom Phone
- Zoom Scheduler
Overall Satisfaction with Zoom Rooms
Comprehensive solution for all of our phone and videoconferencing needs. The ability to have everything available within the Zoom app, including our office phone lines, is of huge convenience to us.
Pros
- Easy-to-use app.
- Reliable videoconferencing.
- Outlook integration.
- Zoom Rooms! These are a lifesaver in our conference rooms. And integrate so well with our Neat products.
Cons
- Support is prompt, but not always the most immediately knowledgable or helpful.
- Admin portal is convoluted. There's gotta be a better way to assign scheduling permisissions.
- Zoom account managers are constantly being reassigned. It is nearly impossible to keep track of who presently is our account manager. When we were going through the process of looking into Zoom Phone, our manager was literally switched twice, resulting in us working with three total managers during that two-month process.
- Savings
- Convenience
- Consolidation of products (Zoom offers us an all-in-one solution)
We were previously with RingCentral/Mitel for our business phone solution. Switching over to Zoom Phone and integrating it with our existing Zoom account has allowed us to drop our phone expenses by over 75% AND get rid of our gigantic desk phones!
Do you think Zoom Rooms delivers good value for the price?
Yes
Are you happy with Zoom Rooms's feature set?
Yes
Did Zoom Rooms live up to sales and marketing promises?
Yes
Did implementation of Zoom Rooms go as expected?
Yes
Would you buy Zoom Rooms again?
Yes
Comments
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