TrustRadius

[24]7 Conversations vs. Chatfuel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
[24]7 Conversations
Score 8.0 out of 10
N/A
[24]7 Conversations is a chatbot solution designed to combine machine efficiency and conversational AI with human experience and insight to anticipate and resolve customer issues quickly and efficiently.N/A
Chatfuel
Score 9.9 out of 10
N/A
Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.
$15
per month
Pricing
[24]7 ConversationsChatfuel
Editions & Modules
No answers on this topic
Pro
$15
per month
Free
Free
Premium
Contact sales team
Offerings
Pricing Offerings
[24]7 ConversationsChatfuel
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
[24]7 ConversationsChatfuel
Best Alternatives
[24]7 ConversationsChatfuel
Small Businesses
Front
Front
Score 9.1 out of 10
LocaliQ
LocaliQ
Score 8.7 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Conversica
Conversica
Score 4.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
[24]7 ConversationsChatfuel
Likelihood to Recommend
-
(0 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
7.7
(3 ratings)
User Testimonials
[24]7 ConversationsChatfuel
Likelihood to Recommend
[24]7.ai
No answers on this topic
Chatfuel
Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
Verified User
Anonymous
Read full review
Pros
[24]7.ai
No answers on this topic
Chatfuel
  • Easy to use without experience
  • Cost vs. benefit ratio very good
  • Integrations possible through API
  • Conversion funnels can be created
Jorge Guevara | TrustRadius Reviewer
Jorge Guevara
Lider Servicio a cliente
Read full review
Cons
[24]7.ai
No answers on this topic
Chatfuel
  • Setting it up is time-consuming.
Verified User
Anonymous
Read full review
Support Rating
[24]7.ai
No answers on this topic
Chatfuel
I haven't dealt with the support channel, so I cannot provide a full review for this
Verified User
Anonymous
Read full review
Alternatives Considered
[24]7.ai
No answers on this topic
Chatfuel
Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.
Jorge Guevara | TrustRadius Reviewer
Jorge Guevara
Lider Servicio a cliente
Read full review
Return on Investment
[24]7.ai
No answers on this topic
Chatfuel
  • It helped overall with visitor engagement.
Verified User
Anonymous
Read full review
ScreenShots