360 CTI vs. KeyMetric

360 CTI

KeyMetric

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
360 CTI	Score 0.0 out of 10	N/A	360 CTI is a Salesforce-native telephony solution for call management and customer engagement. Integrated within Salesforce, 360 CTI empowers sales, service, and marketing teams with features like click-to-dial, call automation, intelligent call routing, real-time analytics, voice broadcast, automated live AI call transcript, and sentiment analysis. It offers various features to streamline call handling, including an AI voice bot for automated outbound calls of newly…	N/A
KeyMetric	Score 10.0 out of 10	Small Businesses (1-50 employees)	Keymetric is a call tracking solution built around call analytics, unlimited source and keyword call tracking.	$19 per month

Pricing

360 CTI

KeyMetric

Editions & Modules

No answers on this topic

Local - Lite: $19
per month
Local - Plus: $29
per month
Toll Free - Lite: $29
per month
Toll Free - Plus: $49
per month
Local - Premium: $55
per month
Toll Free - Premium: $89
per month

Offerings

Pricing Offerings
360 CTI	KeyMetric
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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For customers in countries outside of North America, pricing varies based on your location and whether you are looking for toll-free or local phone numbers.

More Pricing Information

Community Pulse
	360 CTI	KeyMetric

Best Alternatives
	360 CTI	KeyMetric
Small Businesses	Invoca Score 9.8 out of 10	Invoca Score 9.8 out of 10
Medium-sized Companies	Revenue.io Score 7.8 out of 10	Revenue.io Score 7.8 out of 10
Enterprises	Revenue.io Score 7.8 out of 10	Revenue.io Score 7.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	360 CTI	KeyMetric
Likelihood to Recommend	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	360 CTI	KeyMetric
Likelihood to Recommend	360 Degree Cloud Technologies No answers on this topic	KeyMetric, Inc. I can only speak to our situation, where we use KeyMetric to track inbound calls for our online services, marketing and sales engagements and calls forward to multiple locations and agents across the country. As a smaller business, KeyMetric was easy to setup up, easy to purchase phone numbers, and all the features were automatically initiated immediately once we setup our account. I think their amazing customer support and service make it ideal for any business. Verified User Anonymous Read full review
Pros	360 Degree Cloud Technologies No answers on this topic	KeyMetric, Inc. Call and conversation tracking. Call recordings and transcription. Best customer service. Responsive support team. Verified User Anonymous Read full review
Cons	360 Degree Cloud Technologies No answers on this topic	KeyMetric, Inc. More out-of-the box integrations. Enhanced custom reports. Verified User Anonymous Read full review
Return on Investment	360 Degree Cloud Technologies No answers on this topic	KeyMetric, Inc. Helped improve our overall service and product performance. Helped maximize our marketing ROI. Helped greatly improve sales insights and ICP. Helped better understand our customer experience. Verified User Anonymous Read full review
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