Likelihood to Recommend I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Read full review Infinite Computer Solutions, Inc
Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
Read full review Pros EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required. Filled our request for customization and were easy to work with. Excellent on-line training videos Read full review Infinite Computer Solutions, Inc
Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users. Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates. Read full review Cons EchoSpan's 360s are completely customizable, so content improvements are up to the user Read full review Infinite Computer Solutions, Inc
BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents. Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement. Read full review Likelihood to Renew Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Read full review Infinite Computer Solutions, Inc
I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.
Read full review Usability Infinite Computer Solutions, Inc
I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.
Read full review Performance The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Read full review Infinite Computer Solutions, Inc
Just slow for what we are doing here
Read full review Support Rating Infinite Computer Solutions, Inc
It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
Read full review Implementation Rating Infinite Computer Solutions, Inc
We purchased an out of the box solution and that worked well for us.
Read full review Alternatives Considered I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service
Read full review Infinite Computer Solutions, Inc
SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated
Read full review Return on Investment Greater feedback at all levels Increased awareness of challenges and opportunities Better communication and collaboration Read full review Infinite Computer Solutions, Inc
Kenexa has assisted us in identifying top talent within our target market of applicants. Kenexa may exclude potentially good associates that don't test well. Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity. Read full review ScreenShots 360 Degree Feedback Screenshots