Overall Satisfaction with EchoSpan 360-Degree Feedback Tool
We use it for team building and for leadership programs as initial assessment. We will use it across the organization when asked and have facilitators in house ready to debrief the assessment. So far, the facilitators have found the assessments easy to follow for this purpose.
- EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
- Filled our request for customization and were easy to work with.
- Excellent on-line training videos
- It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.
- It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.
Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.