EchoSpan 360-Degree Feedback Tool vs Kenexa

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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Kenexa

[It's] good for smaller organizations with a low level of complexity in terms of geographic scope and reporting structures.

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Verified User

Project Manager in Information Technology

Food & Beverages Company, 10,001+ employees

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Feature Rating Comparison

EchoSpan 360-Degree Feedback Tool

6.0

Kenexa

7.5

Corporate goal setting

6.0

8.0

Subordinate goal setting

6.0

5.5

Individual goal setting

6.0

8.0

Line-of sight-visibility

6.0

8.0

Performance tracking

6.0

8.0

EchoSpan 360-Degree Feedback Tool

7.0

Kenexa

5.6

Performance plans

7.0

6.0

Plan weighting

7.0

5.0

Performance improvement plans

7.0

5.0

Review status tracking

7.0

6.3

Rater nomination workflow

7.0

5.0

Review reminders

7.0

4.0

Workflow restrictions

7.0

6.3

Multiple review frequency

7.0

6.0

Reporting

7.0

6.7

EchoSpan 360-Degree Feedback Tool

—

Kenexa

7.3

New hire portal

—

7.7

Manager tracking tools

—

8.1

Compliance tracking and reporting

—

6.3

EchoSpan 360-Degree Feedback Tool

—

Kenexa

8.5

Create succession plans/pools

—

8.0

Candidate ranking

—

9.0

Candidate search

—

9.0

Candidate development

—

8.0

EchoSpan 360-Degree Feedback Tool

—

Kenexa

7.6

Job Requisition Management

—

7.7

Company Website Posting

—

7.4

Publish to Social Media

—

7.3

Job Search Site Posting

—

7.2

Customized Application Form

—

8.1

Resume Management

—

8.1

Duplicate Candidate Prevention

—

7.9

Candidate Search

—

7.6

Applicant Tracking

—

8.0

Collaboration

—

7.1

Task Creation and Delegation

—

7.3

Email Templates

—

7.5

User Permissions

—

7.7

Notifications and Alerts

—

7.7

Reporting

—

7.0

Pros

Competency library is robust - includes pretty much any competency that you would need
Excellent customer service, both online (demonstrations of how to) and via phone/email
Completely customizable - different targets can have different competencies, rater types, rating scales, etc.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

View all 4 answers on this topic

Integration with HRIS and job boards
Contact management
Actual user interface is fairly intuitive

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Verified User

Project Manager in Information Technology

Food & Beverages Company, 10,001+ employees

View all 26 answers on this topic

Cons

It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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Some of the questions under situational judgment are subjective and don't take into account different scenarios.
The test is a little lengthy.
Some people do not test well and I am not sure if there is a contingency built in for that margin of error.

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Daniela Whitfield

Human Resources Field Recruiter

CST Brands, Inc.Retail, 10,001+ employees

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Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6

Based on 2 answers

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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Kenexa6.0

Based on 12 answers

To be honest, this decision would not reside with me, however, while I would recommend some changes, I think that overall Kenexa is an effective tool.

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Verified User

Professional in Human Resources

10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

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Kenexa7.0

Based on 3 answers

It was intuitive and easy to learn.

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Verified User

Manager in Human Resources

Pharmaceuticals Company, 5001-10,000 employees

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Performance

EchoSpan 360-Degree Feedback Tool9.0

Based on 1 answer

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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Kenexa5.0

Based on 1 answer

Just slow for what we are doing here

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Dennard Melton

Recruiting Specialist

Farmers Insurance10,001+ employees

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Support

No score

No answers yet

No answers on this topic

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Kenexa1.8

Based on 2 answers

There Tier 1 support is not knowledgable and things that should take less than 1 day can take 3-4 weeks to get resolved.

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Verified User

Manager in Human Resources

Pharmaceuticals Company, 5001-10,000 employees

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Implementation

No score

No answers yet

No answers on this topic

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Kenexa2.6

Based on 2 answers

We purchased an out of the box solution and that worked well for us.

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Verified User

Manager in Human Resources

Pharmaceuticals Company, 5001-10,000 employees

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Alternatives Considered

I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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We recently started using Assess for our Food Service and Area Managers and the results have not been as accurate as Kenexa. We have since made some bad hires off the results of Assess, we have had one particular Area Manager that scored in the "Best" category and her behavior on the job did not correlate at all with her test scores. Though the test breaks each section down with a little bit more detail, I have found it difficult to interpret and provide feedback to candidates because some categories didn't have a scale that's easily interpreted.

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Daniela Whitfield

Human Resources Field Recruiter

CST Brands, Inc.Retail, 10,001+ employees

View all 26 answers on this topic