4 Ratings
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Score 9 out of 100
12 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Performance and Goals

    EchoSpan 360-Degree Feedback Tool

    Feature Set Not Supported
    N/A
    9.5

    Trakstar Perform

    95%
    Trakstar Perform ranks higher in 5/5 features

    Corporate goal setting

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Subordinate goal setting

    N/A
    0 Ratings
    9.6
    96%
    4 Ratings

    Individual goal setting

    N/A
    0 Ratings
    9.6
    96%
    4 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Performance tracking

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Performance Management

    EchoSpan 360-Degree Feedback Tool

    Feature Set Not Supported
    N/A
    9.9

    Trakstar Perform

    99%
    Trakstar Perform ranks higher in 10/10 features

    Performance plans

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Plan weighting

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Manager note taking

    N/A
    0 Ratings
    9.5
    95%
    4 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Review status tracking

    N/A
    0 Ratings
    9.9
    99%
    4 Ratings

    Rater nomination workflow

    N/A
    0 Ratings
    9.7
    97%
    2 Ratings

    Review reminders

    N/A
    0 Ratings
    9.9
    99%
    4 Ratings

    Workflow restrictions

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    9.9
    99%
    4 Ratings

    Reporting

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Attribute Ratings

    • EchoSpan 360-Degree Feedback Tool is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    9.0

    EchoSpan 360-Degree Feedback Tool

    90%
    3 Ratings
    8.0

    Trakstar Perform

    80%
    7 Ratings

    Likelihood to Renew

    9.6

    EchoSpan 360-Degree Feedback Tool

    96%
    2 Ratings
    8.0

    Trakstar Perform

    80%
    1 Rating

    Performance

    9.0

    EchoSpan 360-Degree Feedback Tool

    90%
    2 Ratings

    Trakstar Perform

    N/A
    0 Ratings

    Support Rating

    EchoSpan 360-Degree Feedback Tool

    N/A
    0 Ratings
    9.2

    Trakstar Perform

    92%
    6 Ratings

    Likelihood to Recommend

    EchoSpan

    I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
    Read full review

    Trakstar

    This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well. I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
    Read full review

    Pros

    EchoSpan

    • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
    • Filled our request for customization and were easy to work with.
    • Excellent on-line training videos
    Read full review

    Trakstar

    • Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
    • Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
    • Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
    Read full review

    Cons

    EchoSpan

    • EchoSpan's 360s are completely customizable, so content improvements are up to the user
    Read full review

    Trakstar

    • The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
    • The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
    • Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)
    Read full review

    Pricing Details

    EchoSpan 360-Degree Feedback Tool

    Starting Price

    Editions & Modules

    EchoSpan 360-Degree Feedback Tool editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Trakstar Perform

      Starting Price

      $4,370 per year

      Editions & Modules

      Trakstar Perform editions and modules pricing
      EditionModules
      Trakstar$4370.001

      Footnotes

      1. per year

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      EchoSpan

      Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
      Read full review

      Trakstar

      Very simple to use, great support.
      Read full review

      Performance

      EchoSpan

      The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
      Read full review

      Trakstar

      No answers on this topic

      Support Rating

      EchoSpan

      No answers on this topic

      Trakstar

      Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here
      Read full review

      Alternatives Considered

      EchoSpan

      I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service
      Read full review

      Trakstar

      I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different
      Read full review

      Return on Investment

      EchoSpan

      • Greater feedback at all levels
      • Increased awareness of challenges and opportunities
      • Better communication and collaboration
      Read full review

      Trakstar

      • We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
      Read full review

      Screenshots

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