360 Degree Feedback vs. Trakstar Perform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
360 Degree Feedback
Score 9.0 out of 10
N/A
EchoSpan 360-Degree Feedback is an employee surveying and evaluation tool. It features a competency library for testing employees, as well as reporting and developmental suggestions.
$3
per month
Trakstar Perform
Score 7.0 out of 10
N/A
Trakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option. Trakstar's implementation is customized, and Trakstar offers a free trial, price quote, or a live demo from a real person.
$4,370
per year
Pricing
360 Degree FeedbackTrakstar Perform
Editions & Modules
Basic
$3
per month
Trakstar
$4370.00
per year
Offerings
Pricing Offerings
360 Degree FeedbackTrakstar Perform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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360 Degree FeedbackTrakstar Perform
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
360 Degree FeedbackTrakstar Perform
Likelihood to Recommend
9.0
(3 ratings)
6.0
(8 ratings)
Likelihood to Renew
9.6
(2 ratings)
8.0
(1 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.2
(3 ratings)
User Testimonials
360 Degree FeedbackTrakstar Perform
Likelihood to Recommend
TalentGuard
I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
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Mitratech
This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well. I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
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Pros
TalentGuard
  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
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Mitratech
  • Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
  • Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
  • Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
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Cons
TalentGuard
  • EchoSpan's 360s are completely customizable, so content improvements are up to the user
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Mitratech
  • The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
  • The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
  • Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)
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Likelihood to Renew
TalentGuard
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
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Mitratech
Very simple to use, great support.
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Performance
TalentGuard
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
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Mitratech
No answers on this topic
Support Rating
TalentGuard
No answers on this topic
Mitratech
Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here
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Alternatives Considered
TalentGuard
I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service
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Mitratech
I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different
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Return on Investment
TalentGuard
  • Greater feedback at all levels
  • Increased awareness of challenges and opportunities
  • Better communication and collaboration
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Mitratech
  • We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
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ScreenShots

360 Degree Feedback Screenshots

Screenshot of Snapshot of a ReviewScreenshot of Integrated Development Planning Module