What users are saying about
56 Ratings
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Top Rated
930 Ratings
56 Ratings
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Score 7.8 out of 100

MySQL

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Top Rated
930 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • MySQL is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.1

3CX

71%
14 Ratings
8.5

MySQL

85%
132 Ratings

Likelihood to Renew

3CX

N/A
0 Ratings
9.9

MySQL

99%
4 Ratings

Usability

3CX

N/A
0 Ratings
10.0

MySQL

100%
6 Ratings

Support Rating

5.4

3CX

54%
4 Ratings
8.6

MySQL

86%
4 Ratings

Implementation Rating

3CX

N/A
0 Ratings
8.0

MySQL

80%
2 Ratings

Likelihood to Recommend

3CX

In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
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Oracle

For smaller database backends, this product works well. Our backend printer management software is using MySQL as its backend and we have not had any issues since it went live 2 years ago. It's also free so no licensing worries.
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Pros

3CX

  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
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Oracle

  • Security: is embedded at each level in MySQL. Authentication mechanisms are in place for configuring user access and even service account access to applications. MySQL is secure enough under the hood to store your sensitive information. Also, additional plugins are available that sit on top of MySQL for even tighter security.
  • Widely adopted: MySQL is used across the industry and is trusted the most. Therefore, if you face any problems, simply Google it and you shall land in plenty of forums. This is a great relief as when you are in a need of help, you can find it right in your browser.
  • Lightweight application: MySQL is not a heavy application. However, the data you store in the database can get heavy with time, but as in the configuration and MySql application files, those are not very heavy and can easily be installed on legacy systems as well.
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Cons

3CX

  • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
  • You need an SBC per location, which can be a point of failure.
  • You also need a server that might get disconnected, which is another point of failure.
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Oracle

  • Although you can add the data you require as more and more data is added, the fixity of it becomes more critical.
  • As the demand, size, and use of the system increase, you may also need to change or acquire more equipment on your servers, although this is an internal inconvenience for the company.
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Pricing Details

3CX

Starting Price

$0

Editions & Modules

3CX editions and modules pricing
EditionModules
StandardFree1
Pro1.082
Enterprise1.313

Footnotes

  1. none
  2. per user/per month
  3. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

MySQL

Starting Price

Editions & Modules

MySQL editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    3CX

    No answers on this topic

    Oracle

    For teaching Databases and SQL, I would definitely continue to use MySQL. It provides a good, solid foundation to learn about databases. Also to learn about the SQL language and how it works with the creation, insertion, deletion, updating, and manipulation of data, tables, and databases. This SQL language is a foundation and can be used to learn many other database related concepts.
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    Usability

    3CX

    No answers on this topic

    Oracle

    I give MySQL a 9/10 overall because I really like it but I feel like there are a lot of tech people who would hate it if I gave it a 10/10. I've never had any problems with it or reached any of its limitations but I know a few people who have so I can't give it a 10/10 based on those complaints.
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    Support Rating

    3CX

    The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
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    Oracle

    The support staff is friendly, knowledgeable, and efficient. I only had to get part way through my explanations before they had a solution. They will walk you through a fix or actually connect in and fix the problem for you--or would if you can allow it. I've done it both ways with them. They are always forthcoming with 'how to do this if it happens again' information. I love working with MySQL support.
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    Implementation Rating

    3CX

    No answers on this topic

    Oracle

    1. Estimate your data size. 2. Test, test, and test.
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    Alternatives Considered

    3CX

    The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
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    Oracle

    MongoDB is an application oriented solution with unstructured data. Percona Server for MySQL is a good solution when looking for performance peaks and the amount of data grows continuously over time. MySQL is the ideal solution when we have a data schema defined and we do not have great requirements at the performance level.
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    Return on Investment

    3CX

    • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
    • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
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    Oracle

    • It has made site management through a CMS like WordPress or Drupal infinitely easier to manage.
    • It is a critical part of the LAMP, WAMP and MAMP stack and has been a major driver of innovation in the content-management-system space, pushing site and web-application development toward greater democratization.
    • It has proved to be very reliable and easy to set up and administer and saves me tremendous time troubleshooting query and performance issues.
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    Screenshots

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