What users are saying about
47 Ratings
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Top Rated
882 Ratings
47 Ratings
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Score 7.6 out of 100

MySQL

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Top Rated
882 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

3CX

In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
Anonymous | TrustRadius Reviewer

MySQL

  • It is a suitable database for web applications where we have a large size of users. It is also easily scalable and provides good user management and access controls at the security level.
  • MySQL is a very fast database to read when using the non-transactional MyISAM engine, but it can cause integrity problems in high-concurrency environments when modifying. Thus, for applications with many parallel transactions and modifications, MySQL is probably not the best solution
Jose Manuel Ortega | TrustRadius Reviewer

Pros

3CX

  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
Anonymous | TrustRadius Reviewer

MySQL

  • The Community Server edition remains a strong candidate for a SQL-based database solution that supports a wide array of data structures.
  • It scales well for both small business and enterprise use.
  • It performs very well provided your database schema is well-planned and carefully considered (which is the case for any database solution).
  • It has a number of interface solutions including GUI-based ones such as phpMyAdmin and MySQL Workbench that allow for easy management of your databases.
Joel Tanzi | TrustRadius Reviewer

Cons

3CX

  • The set up can seem a little daunting, especially if you plan to take it on internally.
  • The apps are great, having your extension on your device is great but the desktop/windows app is a little dated, could do with an update.
Marouane Tohme | TrustRadius Reviewer

MySQL

  • MySQL doesn't provide good data wrangling functionalities, such as parsing JSON or XML. We had to transform them outside MySQL on the web application server side using JSP.
  • As we move forward to adopt more genomics information, MySQL may lack of dealing with "big data" functionalities.
  • It is a freely available S/W and easy to manage budget, but there are possibilities to spend cost for additional technical support.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

3CX

No score
No answers yet
No answers on this topic

MySQL

MySQL 9.9
Based on 4 answers
For teaching Databases and SQL, I would definitely continue to use MySQL. It provides a good, solid foundation to learn about databases. Also to learn about the SQL language and how it works with the creation, insertion, deletion, updating, and manipulation of data, tables, and databases. This SQL language is a foundation and can be used to learn many other database related concepts.
Anonymous | TrustRadius Reviewer

Usability

3CX

3CX 8.0
Based on 1 answer
It's been doing really good job for us. Are there better PBX systems out there? For sure there are, with more features and better support. But those are way more expensive and harder to implement and maintain. This system is almost no brainier, next -> next -> next -> finish and you have installed it. With a few more configs to hook it up to your SIP or PRI lines, you are up and running! Everything is GUI based so it's easy to navigate. It have everything you need to run serious call centre so I would recommend it for anyone unless you are Fortune 500 company with billions of budget for IT, then spend the big money and go with Cisco PBX.
Anonymous | TrustRadius Reviewer

MySQL

MySQL 10.0
Based on 6 answers
I give MySQL a 9/10 overall because I really like it but I feel like there are a lot of tech people who would hate it if I gave it a 10/10. I've never had any problems with it or reached any of its limitations but I know a few people who have so I can't give it a 10/10 based on those complaints.
Kenneth Hess | TrustRadius Reviewer

Support Rating

3CX

3CX 4.9
Based on 5 answers
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
Laura Steinbrink | TrustRadius Reviewer

MySQL

MySQL 8.6
Based on 2 answers
The support staff is friendly, knowledgeable, and efficient. I only had to get part way through my explanations before they had a solution. They will walk you through a fix or actually connect in and fix the problem for you--or would if you can allow it. I've done it both ways with them. They are always forthcoming with 'how to do this if it happens again' information. I love working with MySQL support.
Kenneth Hess | TrustRadius Reviewer

Implementation Rating

3CX

No score
No answers yet
No answers on this topic

MySQL

MySQL 8.0
Based on 1 answer
1. Estimate your data size.2. Test, test, and test.
Anonymous | TrustRadius Reviewer

Alternatives Considered

3CX

The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
Anonymous | TrustRadius Reviewer

MySQL

After Oracle bought MySQL, I have pivoted some projects to use MariaDB instead, which is a fork of MySQL and maintained by the community and original developers of MySQL. This is free under the GNU GPL, and is not impacted by decisions Oracle makes for MySQL. RDS has the ability to run managed MySQL instances which make it even easier to setup and configure a database. RDS also has support for MariaDB.InfluxDB is a great Time Series DB Platform which was designed to collect measurements with timestamps, and works more efficiently than MySQL for this type of data. I would recommend InfluxDB for anyone who is on the fence about implementing a collection agent and having the stats go into MySQL or another Database system
Anonymous | TrustRadius Reviewer

Return on Investment

3CX

  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
Artur Bittencourt | TrustRadius Reviewer

MySQL

  • Since MySQL is a free database package, if you have someone on staff that understands databases and how to use them, the ROI is very high when using MySQL.
  • If you need to hire a MySQL developer to implement and manage your database then it can be quite costly to manage and that will negatively impact your ROI when using this product.
  • Since there are some very expensive alternatives in the SQL database space, if you compare the overall costs of using MySQL to those other products, I think you will find your ROI is always better when using MySQL
Andrew Shannon | TrustRadius Reviewer

Screenshots

Pricing Details

3CX

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

3CX Editions & Modules

Edition
StandardFree
Pro1.082
Enterprise1.312
  1. per user/per month
Additional Pricing Details
Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

MySQL

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MySQL Editions & Modules

Additional Pricing Details

Add comparison