What users are saying about
2 Ratings
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Score 6.1 out of 100
8 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

3E Elite

Timekeeping is good, but the report output could be better. The interface is much better than it used to be.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

I feel this software platform is beneficial to companies of all scales and honestly cannot think of a scenario that it would not be appropriate. ProLaw addressed all issues concerning the documentation, organization, and managing of all legal matters. It provided a robust document preparation platform and allows me to customize almost every aspect of the system. ProLaw provides excellent support for issues and will assist you in creating business practices around the program for a fee. Most importantly it provides a sound way to manage and know your finances including up to the minute financial information for all legal matters when the proper business practices are present.
Sean Storch | TrustRadius Reviewer

Pros

3E Elite

  • Tracks time
  • Separates billable and nonbillable hours
  • Separates by Matters and clients
Jeremy Abrams | TrustRadius Reviewer

Thomson Reuters ProLaw

  • Through system security attorneys, paralegals, secretaries and accounting staff have access to our client's entire files at their fingertips. Whether it be contact info, documents, case status and/or financial information.
  • There are a multitude of ways for timekeepers to enter their time into the system. I don't have to worry about fitting a square peg into a round hole, rather there is probably a solution for a particular timekeeper already built into the system.
  • The flexibility of SSRS report writing allows me to basically get any report/combination of reports I need to operate the business.
Sandra Haislet | TrustRadius Reviewer

Cons

3E Elite

  • Users have reported that they have more reporting capability in other software.
  • The upgrade process is very time-consuming.
  • Sometimes slow.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

  • Not much export functionality - can be difficult to export entire files or cases, requiring additional third-part software for large export jobs
  • No folder functionality - Folders are replaced by "children" which makes it difficult to deal with files that come in separate folders.
  • Strange Query function - advanced query seems to work with its own language and formulas, making it hard to look for specific files. Poor sidekick to the very powerful quick-find.
Matthew Harvey | TrustRadius Reviewer

Likelihood to Renew

3E Elite

No score
No answers yet
No answers on this topic

Thomson Reuters ProLaw

Thomson Reuters ProLaw 10.0
Based on 1 answer
ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
Matthew Harvey | TrustRadius Reviewer

Support Rating

3E Elite

3E Elite 7.0
Based on 1 answer
We seem to get the answers that we are looking for rather quickly.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

Thomson Reuters ProLaw 8.0
Based on 2 answers
Thomson Reuters ProLaw provides excellent customer service. We have had a few issues come up that required both immediate and less immediate attention. In both instances Thomson Reuters was very attentive to the issues and provided us solutions to the issues that we encountered. Very highly recommended customer service, I feel that any issue we encountered will be dealt with in a prompt and professional manner.
Anonymous | TrustRadius Reviewer

Alternatives Considered

3E Elite

We experienced a better ROI with 3E and the timeline made more sense.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

ProLaw is the only solution on the list to truly cover both practice management and document management. It is fully featured in both with only Worldox edging out ProLaw for document management features and functionality. The remainder is a combination of server/client setup and cloud-hosted solutions. ProLaw is a server/client setup and does a good job of covers both management solutions.
Derek Schroeder | TrustRadius Reviewer

Return on Investment

3E Elite

  • Better capability than it's predecessor.
  • Makes business run smoother.
Anonymous | TrustRadius Reviewer

Thomson Reuters ProLaw

  • ProLaw's time-saving features allow you to do more with less people. Human capital is the most expensive cost a business faces so the ability to keep your team organized and busy with less stress allows you a better profit.
  • ProLaw's integrated third party software for merchant processing has allowed me the ability to save countless hours on accounting fees as the entire credit card posting process is automated. This accounts for 70% or more of all of our journal entries!
Sean Storch | TrustRadius Reviewer

Pricing Details

3E Elite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thomson Reuters ProLaw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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