ProLaw: Practice and Document Management All-In-One
March 13, 2020

ProLaw: Practice and Document Management All-In-One

Derek Schroeder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Thomson Reuters ProLaw

ProLaw is a great practice management and document management solution. IT is an all-inclusive software that will revolutionize a law firm. It has an answer to most legal-specific issues and is designed for law firms. It provides a single pane of glass for keeping clients and matters organized and easy to access and categorize documents and/or templates.
  • Organize clients and matters.
  • Categorize and force structure to documents.
  • Provide collaboration opportunities and easy search-ability.
  • Installation and maintenance of application hooks can be cumbersome.
  • Troubleshooting small annoyances is prevalent.
  • Complicated compatibility matrix with operating systems and Office/Adobe versions.
  • Regular updates for maintenance and large scale upgrades are an "all hands on deck" downtime situation.
  • Significant investment for money and time to train and learn system.
  • Return on investment depends on employee enforcement and adoption.
  • Great dividends if software is FULLY utilized for all facets and features.
ProLaw is the only solution on the list to truly cover both practice management and document management. It is fully featured in both with only Worldox edging out ProLaw for document management features and functionality. The remainder is a combination of server/client setup and cloud-hosted solutions. ProLaw is a server/client setup and does a good job of covers both management solutions.
ProLaw support is very good overall. Sometimes it takes some effort to get up the ladder if you need an expert's help but overall they do a very good job. There have been minor issues during projects but they allow one to schedule upgrades and available technicians for upgrades at request.

Do you think Elite ProLaw delivers good value for the price?

Yes

Are you happy with Elite ProLaw's feature set?

Yes

Did Elite ProLaw live up to sales and marketing promises?

Yes

Did implementation of Elite ProLaw go as expected?

Yes

Would you buy Elite ProLaw again?

Yes

ProLaw is a great solution, especially when one is a startup law firm. It is an amazing solution that covers MANY bases for organizing a company and providing collaboration opportunities. The software can be a tad pricey, which may scare away many customers, but the bang for the buck is there as ProLaw covers practice management AND document management.