ProLaw: A good legal management platform for lawyers
October 10, 2020

ProLaw: A good legal management platform for lawyers

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Thomson Reuters ProLaw

ProLaw is used by our organization to manage and organize client records, invoicing, client billing, contract management, docket management, and managing litigation documents. The software is being used by some departments including Finance, Account, and Attorneys. It provides a single platform to host various client records and helps us in servicing the clients in an efficient and productive way.
  • Accounting, time entry and billing are an easy task with ProLaw.
  • Streamlines and automates the work of lawyers and other staff.
  • Risk management and maintain regulatory challenges.
  • Case and matter management.
  • Integration with Microsoft apps such as Excel, Word and Outlook.
  • Software is little bit slow.
  • Front end user interface can made modular or modern.
  • Software has some bugs and updates could be more frequent to remove those bugs.
  • Efficiency and productivity has improved with the use of ProLaw.
  • Conflict and risk management has become easy with tool.
  • Workflow co-ordination has lead to more work and more billing.
  • The mobile app really helps in accessing and managing various aspects of the business on the go.
ProLaw provides a single, intuitive, and easy to use platform to streamline data entry and workflow. The mobile app is really helpful to track every matter on the go or from any location. Various deployment options in terms of cloud or on-premise. Customer support is also good. Pricing wise, the tool seems okay. It supports integration with existing Microsoft products including Outlook, Word, and Excel.
We have opted for cloud solution, so the deployment was easy and taken care of by the in-house IT team. Seems like they have good customer care support and they also provide educational training videos that really explain how to use the tool. They also have on-demand training depending upon your organization's requirements.
In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.

Do you think Elite ProLaw delivers good value for the price?

Yes

Are you happy with Elite ProLaw's feature set?

Yes

Did Elite ProLaw live up to sales and marketing promises?

Yes

Did implementation of Elite ProLaw go as expected?

Yes

Would you buy Elite ProLaw again?

Yes

ProLaw seems to be a good legal management platform for small to mid-size companies. The software could be installed on-premise or cloud version can be also purchased depending upon your needs. The software is best suited for tasks such as client invoicing and billing, Docket and contract management, time tracking, and automate and co-ordinate workflow between lawyers and other staff.