3veta vs. vCita

Well, for anyone who delivers trainings or does consultations and wants to do this online and look professional, 3veta gives everything you need. It's a nice package of the key features and tools for an online office.

It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.

Incentivized

• Control of [the] video and audio of all attendees except the host [all with] one click
• Getting fast answers from participants with a simple poll option
• Branded meeting rooms
• Booking meetings right away
• Sharing meeting links from the platform directly

• Great for online appointment bookings.
• Good for taking payments.
• Good for onboarding new clients.
• Integrates with your website.
• Integrates with Facebook Pages.

Incentivized

• It would be good to have some more options for website customization.

• Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
• Improved ease of use with forms.

Incentivized

Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).

Incentivized

I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.

Incentivized

Using 3veta I pay only one monthly subscription (and not three or four). This is cheaper and a lot more convenient for me.

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.

Incentivized

• Hard to estimate

• I have no clue
• I'm assuming that we would not have people making appointments with us if we didn't have this service

Incentivized