What users are saying about
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Score 8 out of 101
10 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Jet Reports

Jet Reports is better suited if you have a specific population set you are looking at and less suited when querying or summing large pools or data, records, etc. I use a combination of Jet & SQL syntax when performing the latter because it allows me to harness the speed of our SQL server. Jet allows more for more customization when bodes better for users.
Grant Nelson, CPA profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Jet Reports
9.9
Customizable dashboards
9 Spokes
9.0
Jet Reports
10.0
Pixel Perfect reports
9 Spokes
Jet Reports
9.7
Report Formatting Templates
9 Spokes
Jet Reports
10.0

Ad-hoc Reporting

9 Spokes
7.0
Jet Reports
9.9
Drill-down analysis
9 Spokes
7.0
Jet Reports
9.9
Formatting capabilities
9 Spokes
Jet Reports
10.0
Integration with R or other statistical packages
9 Spokes
Jet Reports
9.9
Report sharing and collaboration
9 Spokes
Jet Reports
9.9

Data Discovery and Visualization

9 Spokes
10.0
Jet Reports
10.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Jet Reports
10.0
Location Analytics / Geographic Visualization
9 Spokes
Jet Reports
10.0
Predictive Analytics
9 Spokes
Jet Reports
10.0

Access Control and Security

9 Spokes
9.0
Jet Reports
9.9
Multi-User Support (named login)
9 Spokes
9.0
Jet Reports
10.0
Role-Based Security Model
9 Spokes
Jet Reports
9.9
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Jet Reports
9.9

Mobile Capabilities

9 Spokes
8.0
Jet Reports
9.0
Responsive Design for Web Access
9 Spokes
6.0
Jet Reports
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Jet Reports
9.0

Report Output and Scheduling

9 Spokes
Jet Reports
10.0
Publish to Web
9 Spokes
Jet Reports
9.9
Publish to PDF
9 Spokes
Jet Reports
9.9
Report Versioning
9 Spokes
Jet Reports
10.0
Report Delivery Scheduling
9 Spokes
Jet Reports
10.0
Delivery to Remote Servers
9 Spokes
Jet Reports
10.0

Application Program Interfaces (APIs) / Embedding

9 Spokes
Jet Reports
10.0
REST API
9 Spokes
Jet Reports
10.0
Javascript API
9 Spokes
Jet Reports
10.0
iFrames
9 Spokes
Jet Reports
10.0
Java API
9 Spokes
Jet Reports
10.0
Themeable User Interface (UI)
9 Spokes
Jet Reports
10.0
Customizable Platform (Open Source)
9 Spokes
Jet Reports
10.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • It uses a familiar language that most accounting professionals are comfortable with due to the nature of their work, Excel based formulas. The proprietary aspects the tool uses to query a data set are really easy to learn.
  • The scheduling tools to run large reports a over night or when there is low volume of users is a great way to limit the number of active licenses needed for ERP applications.
  • Connection via the ODBC standard allows easy access to a wide verity of databases with ease. This helps configuration and implementation time dramatically.
Matt Scamardo, CSM profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • Licensing is at times a challenge if you are using a Citrix remote desktop or remoting into a server.
  • For complex formulas the wizard could provide more contextual help.
  • More online documentation would be a big help for new users.
Matt Scamardo, CSM profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
Jet Reports is light weight and has a minimal barrier to entry for new users. Tableau has a higher learning curve and is more cost prohibitive
Matt Scamardo, CSM profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Jet Reports9.9
Based on 3 answers
With Jet Reports you can easily export to a network folder or email reports on scheduled interval to predefined email users.
Matt Scamardo, CSM profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Jet Reports9.9
Based on 3 answers
If it can connect through a ODBC, Jet Reports can consume it. It's very adaptable
Matt Scamardo, CSM profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Jet Reports

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details