What users are saying about
8 Ratings
8 Ratings
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Score 9.3 out of 100
7 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

99tests

I recommend it to all. IT is a very useful tool that helps to perform tests of all kinds quickly, and obtains reliable results with high accuracy. We all have different needs, but for mine it is perfectly suited. However, it requires clear requirements before using the tool.
Carla Borges | TrustRadius Reviewer

Optimal Workshop

Optimal Workshop is great for UX testing for those with a budget to do so. This may be a little on the expensive side for smaller businesses, but definitely not anything crazy expensive. The insights that you get out of these tests are invaluable and can be the difference between launching a site and succeeding/failing.
Meredith Walter | TrustRadius Reviewer

Pros

99tests

  • It is very easy to use and adapt, allowing the QA to do the tests faster and detect errors in a timely manner.
  • It has helped us decrease development time on new applications, since we used to spend a lot time solving errors after the launch of the application.
  • It has helped us a lot in our testing processes, since the tool contains exploratory tests with which critical errors can be detected in an efficient and fast way. In turn, we have good follow-up on our products, thanks to the fact that the tool allows us to document the commercial flows more critically and automate them.
Carla Borges | TrustRadius Reviewer

Optimal Workshop

  • Usually, data collection is quick.
  • It's cheaper than other tools, but the quality of participants and data is questionable.
Anonymous | TrustRadius Reviewer

Cons

99tests

  • The quality of the testers should be better, so that all of them produce useful, excellent results, and not just some of them.
  • The product could be improved with a more friendly interface and more tutorials to allow new users who do not have any kind of experience to easily adapt.
  • It could also improve customer service.
Carla Borges | TrustRadius Reviewer

Optimal Workshop

  • UI - It is a very basic tool, and emphasis is on functionality rather than design. They do allow some areas (like color and a logo) to be customized.
  • Integrations - It would be handy to have this data tie into other systems. However, it is pretty unique, so most systems would not have a way to organize this data our of the box
Anonymous | TrustRadius Reviewer

Support Rating

99tests

No score
No answers yet
No answers on this topic

Optimal Workshop

Optimal Workshop 4.5
Based on 2 answers
No support for customers. It takes them days to get back to you. They never follow-up. They blame customers for their lack of documentation, and don't make things right when customers have a poor experience.
Anonymous | TrustRadius Reviewer

Alternatives Considered

99tests

I find 99test more useful, since it has a phone support feature that many other applications do not have, and also allows testing in Windows Phone app. Overall, it is very useful for small businesses. Also, it's price is very low, which makes it a very competitive application because it delivers equally reliable and useful results quickly, for less cost.
Carla Borges | TrustRadius Reviewer

Optimal Workshop

Optimal Workshop was the best tool that provided just what we needed and not anything more. The price point was also perfect for us as it provided room to try it out and then jump into a bigger package
Meredith Walter | TrustRadius Reviewer

Return on Investment

99tests

  • Excellent impact since it allows precise tests before launching the applications, thus preventing capital losses.
  • It helped us to carry a complete documentation of the tests thus reducing times.
  • It reduced the problems that the developers of the organization had because the tests make sure that the new functions work excellently and the old functions do not get corrupted.
Carla Borges | TrustRadius Reviewer

Optimal Workshop

  • Optimal Workshop has had a positive impact on investigating information architecture on several websites.
  • Optimal Workshop has helped investigated the labeling on several websites.
  • Optimal Workshop has also support in the investigation of UX in navigations.
Sarah O'Donnell | TrustRadius Reviewer

Pricing Details

99tests

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Optimal Workshop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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