99tests in Bangalore, India offers testing services.
N/A
Optimal Workshop
Score 8.4 out of 10
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Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.
$191
per month per user
Pricing
99tests
Optimal Workshop
Editions & Modules
No answers on this topic
Team
$191
per month per user
Individual
$208
per month per user
Offerings
Pricing Offerings
99tests
Optimal Workshop
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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These prices are based per user, per month billed annually. For 10 users or more, please contact us directly for a quote.
I recommend it to all. IT is a very useful tool that helps to perform tests of all kinds quickly, and obtains reliable results with high accuracy. We all have different needs, but for mine it is perfectly suited. However, it requires clear requirements before using the tool.
Optimal Workshop is great for UX testing for those with a budget to do so. This may be a little on the expensive side for smaller businesses, but definitely not anything crazy expensive. The insights that you get out of these tests are invaluable and can be the difference between launching a site and succeeding/failing.
It is very easy to use and adapt, allowing the QA to do the tests faster and detect errors in a timely manner.
It has helped us decrease development time on new applications, since we used to spend a lot time solving errors after the launch of the application.
It has helped us a lot in our testing processes, since the tool contains exploratory tests with which critical errors can be detected in an efficient and fast way. In turn, we have good follow-up on our products, thanks to the fact that the tool allows us to document the commercial flows more critically and automate them.
The quality of the testers should be better, so that all of them produce useful, excellent results, and not just some of them.
The product could be improved with a more friendly interface and more tutorials to allow new users who do not have any kind of experience to easily adapt.
The recruitment panelists are not professional, nor do they take the tasks seriously. You are going to get a lot of bad data.
They are HQ'd outside the US and must have a small team because the customer service is the absolute WORST I've experienced in their industry.
They pride themselves on documentation, but when they fail to document something they blame the customer for the mistake.
There are way too many limitations with the tool after you launch, limited integrations, and poor survey questionnaire options. The tool itself is far too basic for most sites, especially B2B.
Excellent and easy platform to use. Easy to onboard new members of the team. Easy to set up tests and follow number of participants performing the test. Easy to plug into other platforms to record participants. Excellent reporting. Easy to share reports with stakeholders. Easy to recruit through platform, however the quality of participants can be better.
The support has been good. No complaints. I have not needed to contact support more than 1-2 times when I was first getting set up, because the tools work well and are pretty straight forward. They do have good documentation
I find 99test more useful, since it has a phone support feature that many other applications do not have, and also allows testing in Windows Phone app. Overall, it is very useful for small businesses. Also, it's price is very low, which makes it a very competitive application because it delivers equally reliable and useful results quickly, for less cost.
For the price as it is very convenient for first-time beginners, its intuitiveness both for the one who is designing the activities and for those who have to interact with them. The fact that it collects and gathers the data into insights of the overall responses collected by all users.
Excellent impact since it allows precise tests before launching the applications, thus preventing capital losses.
It helped us to carry a complete documentation of the tests thus reducing times.
It reduced the problems that the developers of the organization had because the tests make sure that the new functions work excellently and the old functions do not get corrupted.
