A Cloud Guru (Linux Academy) vs. Salesforce.org Education Cloud

If your organization is technical-based and offers its employees different online courses to enhance their knowledge, then A Cloud Guru will be perfect for you. There are multiple courses available from different cloud platforms. The platform is easy to use and navigate and does not require much knowledge. Even if you do not have basic technical knowledge, the courses available in A Cloud Guru are designed in such a manner that a non-technical person will understand the concept easily.

Incentivized

It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.

Incentivized

• The team at A Cloud Guru is excellent at responding to user feedback that is submitted through their website.
• The content created is well organized and aligns to certification paths.
• The content is accessible on mobile and web platforms, which is great for learning on the go.

Incentivized

• Great use of integrating across all aspects of enrollment.
• Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
• Reporting is fabulous inside of Salesforce.
• All of the Apps in the App Exchange.

Incentivized

• More material on other cloud providers GCP, Azure, Huawei.
• Extend the sandboxes to other cloud providers not only AWS.
• Include more material for non-technical people, sometimes the sales teams are completely lost in the platform but they would like to learn about it.

Incentivized

• It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report.
• Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem.
• Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task.

Incentivized

It was really so easy to sign up and get going with the whole process

Incentivized

The support team of A Cloud Guru is quite quick. There are scenarios where A Cloud Guru was not working in my organization. We reached out to their support team and they quickly resolved the issue. Also, if any individual is facing issues accessing A Cloud Guru, their support team is quick to resolve the issue.

Incentivized

People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.

Incentivized

The main differentiator was the contents as we were interested in a cloud platform other similar platforms did not have the below: it is very good to establish cloud learning development plans and then track them and manage them for the team. The platform supports learning tracks, exams, and sandboxes with all major cloud providers guarantees that you don't get an accidental charge as a result of [the] testing and exploring the cloud

Incentivized

I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy

Incentivized

• Engagement scores around investment in L&D have increased.
• There's excitement around upcoming changes to our technology instead of fear we have seen in the past.
• We feel confident we will be able to deliver these new technologies - although we are at the start of our journey.

Incentivized

• Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
• Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
• Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.

Incentivized