A Cloud Guru (discontinued) vs. Salesforce Agentforce Education

If your organization is technical-based and offers its employees different online courses to enhance their knowledge, then A Cloud Guru will be perfect for you. There are multiple courses available from different cloud platforms. The platform is easy to use and navigate and does not require much knowledge. Even if you do not have basic technical knowledge, the courses available in A Cloud Guru are designed in such a manner that a non-technical person will understand the concept easily.

Incentivized

I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.

Incentivized

• The team at A Cloud Guru is excellent at responding to user feedback that is submitted through their website.
• The content created is well organized and aligns to certification paths.
• The content is accessible on mobile and web platforms, which is great for learning on the go.

Incentivized

• Great use of integrating across all aspects of enrollment.
• Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
• Reporting is fabulous inside of Salesforce.
• All of the Apps in the App Exchange.

Incentivized

• More material on other cloud providers GCP, Azure, Huawei.
• Extend the sandboxes to other cloud providers not only AWS.
• Include more material for non-technical people, sometimes the sales teams are completely lost in the platform but they would like to learn about it.

Incentivized

• I think the display of the cloud for students can seem a bit intimidating at first.
• I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
• Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.

Incentivized

It was really so easy to sign up and get going with the whole process

Incentivized

The support team of A Cloud Guru is quite quick. There are scenarios where A Cloud Guru was not working in my organization. We reached out to their support team and they quickly resolved the issue. Also, if any individual is facing issues accessing A Cloud Guru, their support team is quick to resolve the issue.

Incentivized

People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.

Incentivized

The main differentiator was the contents as we were interested in a cloud platform other similar platforms did not have the below: it is very good to establish cloud learning development plans and then track them and manage them for the team. The platform supports learning tracks, exams, and sandboxes with all major cloud providers guarantees that you don't get an accidental charge as a result of [the] testing and exploring the cloud

Incentivized

Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.

Incentivized

• Engagement scores around investment in L&D have increased.
• There's excitement around upcoming changes to our technology instead of fear we have seen in the past.
• We feel confident we will be able to deliver these new technologies - although we are at the start of our journey.

Incentivized

• Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
• Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
• Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.

Incentivized