Overall Satisfaction with A Cloud Guru (Linux Academy)
I currently use A Cloud Guru as an admin in my organization. My role requires me to enable ACG access to employees who wants to take up cloud courses through the platform. The role also requires to continue reviewing employees who have been provided access but were not able to access the platform yet. So I will have to reach out to them, and if no response is received, I will have to de-authorize their access. The platform is very easy to use, which makes me happy to manage my organization's work on it. With the help of reporting stuff in A Cloud Guru, it is very easy for me to make the statistics for my organization every month. I also manage to take some courses through A Cloud Guru, and it is very helpful. With my background in non-IT, it was a little difficult for me to start with the training material, but the content was very easy to understand. We can create study groups in ACG so that we can easily track their progress. We can create multiple groups with the same individuals or different individuals. Also, we can reuse the licenses.
- Reports in A Cloud Guru is quite easy. We can simply track progress of individuals.
- Wide range of materials in A Cloud Guru helps individuals to prepare for different certifications.
- When Linux Academy was acquired by A Cloud Guru, it was mentioned that all the courses would be migrated to ACG from Linux. However, for a long time, it has not happened. So users from Linux were not aware and happy about this migration.
- I don't think there are any features which are hard to use.
- A Cloud Guru is just perfect.
- Easy to use.
- Most individuals from my organization prefer A Cloud Guru to take up cloud courses.
- Most of the trained individuals are from A Cloud Guru.
- Study groups make the job easy for admins to track a group's progress.
Do you think A Cloud Guru (Linux Academy) delivers good value for the price?
Are you happy with A Cloud Guru (Linux Academy)'s feature set?
Did A Cloud Guru (Linux Academy) live up to sales and marketing promises?
Did implementation of A Cloud Guru (Linux Academy) go as expected?
Would you buy A Cloud Guru (Linux Academy) again?
If your organization is technical-based and offers its employees different online courses to enhance their knowledge, then A Cloud Guru will be perfect for you. There are multiple courses available from different cloud platforms. The platform is easy to use and navigate and does not require much knowledge. Even if you do not have basic technical knowledge, the courses available in A Cloud Guru are designed in such a manner that a non-technical person will understand the concept easily.
A Cloud Guru (Linux Academy) Support
The support team of A Cloud Guru is quite quick. There are scenarios where A Cloud Guru was not working in my organization. We reached out to their support team and they quickly resolved the issue. Also, if any individual is facing issues accessing A Cloud Guru, their support team is quick to resolve the issue.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
I don't think my organization has purchased premium support. But the support system A Cloud Guru has, which we are currently using is good for us.
At Accenture, there are multiple users who accesses A Cloud Guru on daily basis to complete their courses. At one point, A cloud guru was not working for these individuals and they were raising this issue with us. We had no idea about it. So we reached out to ACG support team and within some hours it was back on track. It was a quick resolution from the team which helped to regain access to course for our employees.