Loadmaster is very powerful and flexible load balancer. Variety of options allows to create a complex network of rules and routes. During our website rollout Loadmaster allowed us to run multiple generations of the website simultaneously and seamlessly by doing the content switching on the fly. Powerful API allows easy integration into any development lifecycle.
Where the LoadBalancer excels is the multiple levels at which you can load balance servers. We currently use layer 7 LB, but others are available as well.
I particularly like the ability for the LB to know when servers are down, and if all are offline then you can create a redirect to a static HTML page or some other destination that is more informative.
The ease in which a service can be created and deployed using already pre-canned templates makes it a very convenient setup process.
Kemp makes it very easy to setup, configure and manage the LoadMaster without needing a lot of help from their engineers. The interface is very easy to understand and intuitive to use. We like how it is not complicated - I can easily have one of my techs login and they can figure out how to setup/configure virtual services for load balancing without needing a manual or tech support.
Support said the devices will work in our environment but when we had the device working we realized that it was not possible to do what we wanted, for this reason, our experience was not entirely good and we did not like the way they approached us for the sale of the device.
Support has been easy to deal with; I have only need[ed] to contact them a few times during setup. Once its been in place and operational, we have not need[ed] to mess with the system [which] is a huge advantage. I like system[s] that do not break and require constant attention in a production environment.
We chose Kemp LoadMaster because it is 1/10 the price of the competition and MUCH easier to deploy and configure and WORKS. We have had ZERO issues with the product since installation. Their engineers and their sales team have both reached out post-install to check in and see if everything is working as expected.
A10 Thunder ADC had a negative impact on the company, due to the fact that the client had to monitor a large number of sites, which could not be achieved with this device.
This led to looking for another alternative.
It is more beneficial for companies that do not need to monitor a large number of websites as the security and stability provided by the device are excellent.
We used Kemp LoadMaster for many projects. For a lot of customers, load balancers were too expensive or too complicated before we introduced Kemp products.
It's not a overly complicated product, so we were able to train many engineers on it and have them get a certification.