Aaniie Kids vs. vCita

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aaniie Kids
Score 1.0 out of 10
N/A
Aaniie expanded into the childcare space in 2023 with Aaniie Kids. The platform is designed to streamline the care process for agencies, families, and caregivers, Aaniie Kids makes it easier to book sitters and hire nannies. Developed with an understanding of the industry from on-demand, temp, and corporate backup care to permanent placements, Aaniie Kids offers a solution for managing business operations. Featuring embedded tools such as an Applicant Tracking…N/A
vCita
Score 9.0 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$29
per month
Pricing
Aaniie KidsvCita
Editions & Modules
No answers on this topic
Essentials
$29
per month
Business
$59
per month
Platinum
$99
per month
Offerings
Pricing Offerings
Aaniie KidsvCita
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aaniie KidsvCita
Features
Aaniie KidsvCita
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Aaniie Kids
-
Ratings
vCita
8.8
5 Ratings
12% above category average
Customer data management / contact management00 Ratings9.55 Ratings
Workflow management00 Ratings8.04 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Aaniie Kids
-
Ratings
vCita
7.0
3 Ratings
10% below category average
Email marketing00 Ratings7.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Aaniie Kids
-
Ratings
vCita
8.0
5 Ratings
4% above category average
Billing and invoicing management00 Ratings9.05 Ratings
Reporting00 Ratings7.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Aaniie Kids
-
Ratings
vCita
6.8
7 Ratings
12% below category average
Custom fields00 Ratings6.67 Ratings
API for custom integration00 Ratings7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Aaniie Kids
-
Ratings
vCita
8.6
7 Ratings
13% above category average
Mobile access00 Ratings8.67 Ratings
Security
Comparison of Security features of Product A and Product B
Aaniie Kids
-
Ratings
vCita
9.7
6 Ratings
15% above category average
Role-based user permissions00 Ratings9.76 Ratings
Best Alternatives
Aaniie KidsvCita
Small Businesses
vCita
vCita
Score 9.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
LeanData
LeanData
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Aaniie KidsvCita
Likelihood to Recommend
1.0
(1 ratings)
9.7
(10 ratings)
Usability
3.0
(1 ratings)
9.5
(4 ratings)
Support Rating
-
(0 ratings)
8.5
(4 ratings)
User Testimonials
Aaniie KidsvCita
Likelihood to Recommend
Aaniie
Although the Aaniie Kids team customized some of the system for our use and continues to do so, the team is very hard to work with. In fact, in an early meeting, the CEO stated, "we listen to our users and innovate every day." My experience has been exactly the opposite. When we provide user feedback, we are told that it can't be accomplished.
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vcita
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
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Pros
Aaniie
  • Client prospect auto emails is nice
  • Prospect and candidate stage screens are useful
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vcita
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
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Cons
Aaniie
  • The scheduling dashboard is a cluttered mess and not efficient to match a family to a caregiver.
  • What is called reports are actually data exports without the ability to filter
  • Reports that pull the same data don't have the same numbers so nothing matches making it very challenging to run a business and hold employees accountable to KPI's.
  • The user interface of the mobile app is hard to understand and often doesn't permit caregivers to punch in and out of a shift.
  • The platform causes our email to be marked as spam.
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vcita
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
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Usability
Aaniie
We are using the system, so I cannot give it a 1, but boy is it a challenge to accomplish a task. What took a click or two to accomplish a task in our previous system is now 4-6 clicks and necessary to open multiple tabs.
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vcita
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
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Support Rating
Aaniie
No answers on this topic
vcita
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
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Alternatives Considered
Aaniie
No answers on this topic
vcita
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
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Return on Investment
Aaniie
  • Since the rollout we've become less efficient, thus causing the need for additional headcount to accomplish tasks previously handled with technology.
  • Our main focus has been drawn away from growing the business and towards purchasing other systems to supplement the missing components that we were told existed within the system, increasing our overall tech expenses.
  • Using disparate systems is not only time consuming, but riddled with bad data.
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vcita
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
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ScreenShots

vCita Screenshots

Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses