What users are saying about
7 Ratings
7 Ratings
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Score 8.4 out of 100
3 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

AbacusLaw

AbacusLaw is fantastic for a small firm. You can easily organize files, track timekeepers, and use billing codes that transfer to billing programs to easily create invoices. I do not think we use AbacusLaw to its fullest extent, which is unfortunate on our part. There are so many more things I know it can do that would solve a number of issues (i.e. using the softphone feature to bill telephone calls to files).
Anonymous | TrustRadius Reviewer

PracticePanther

It is perfect for law management as it has integrations with Lawpay, which is specific for operating and trust account billing. I am able to create custom intakes for a client to fill out, automated with a task when submitted, and then review and response. I am also able to use the forms for internal use to enter information and use templates to populate those fields onto documents that I create.
Chris Nguyen | TrustRadius Reviewer

Pros

AbacusLaw

  • Security
  • Organization
  • Easy to use
Kyndal Duff | TrustRadius Reviewer

PracticePanther

  • Workflows and task management.
  • User interface and clarity of features.
  • Customer service is expedient and helpful.
Chris Nguyen | TrustRadius Reviewer

Cons

AbacusLaw

  • AbacusLaw appears to drop billing codes randomly, which I am unsure if that is an issue on the Abacus side or the billing software side. It causes issues when the times comes for billing because codes have to be reentered.
  • Integration with the accounting server error if the server is randomly logged off. While it is an easy fix, it shouldn't be something that happens as frequently as it does.
Anonymous | TrustRadius Reviewer

PracticePanther

  • There are some features that are available on one part of the software but not on others. E.g., when creating a task, you can add and make new tags. But during the creation of a workflow, when making a task, you can't make new tags. You have to make the task outside of the workflow space.
  • An event whereby you can invite outside users/clients without creating a client portal.
  • If the client portal was a bit more robust, I would like to use it. See the first item; I am unable to make tasks through workflows with links to be populated for my clients to make client task easier when I need to direct them to a different webpage to complete an item.
Chris Nguyen | TrustRadius Reviewer

Support Rating

AbacusLaw

AbacusLaw 7.0
Based on 1 answer
The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.
Kyndal Duff | TrustRadius Reviewer

PracticePanther

PracticePanther 10.0
Based on 2 answers
I love the Support team. Available through chat on any screen on your practice panther. They say they respond within 24 hours but it's usually at most 3 hours and they direct you a solution or that confirm no available solution. The team at PP is always helpful and know how to follow up with issues in a timely manner.
Chris Nguyen | TrustRadius Reviewer

Alternatives Considered

AbacusLaw

We have just used AbacusLaw but have looked into other similar products such as Clio and have been disappointed in what they offer compared to AbacusLaw.
Kyndal Duff | TrustRadius Reviewer

PracticePanther

I used Clio and Clio Grow. What Practice Panther is missing is the side that Clio grows offers. A more robust way on the intake/marketing side. You can use mail chip with Practice Panther but that integration is limited. However, there is a much better software called Lawmatics that integrates directly with PracticePanther. For PracticePanther and Clio direct head to head, the workflows of task, billing and user interface have better ease of use. To do the same thing, PracticePanther requires fewer clicks to get it done. When you have to do the same tasks over and over, the less clicking the better.
Chris Nguyen | TrustRadius Reviewer

Return on Investment

AbacusLaw

  • Absolutely has had a positive impact on ROI as we are able to more accurately keep track of timekeeping and bill for things we normally would ignore, leaving money on the table.
Anonymous | TrustRadius Reviewer

PracticePanther

  • I have been able to expedite time reviewing a file, organizing information so less time spent on workers.
  • The automated organization through integrations, like dropbox, to organize all my matters in a uniform manner. Saves time.
  • Ease of use has saved on training as instructions can be implemented directly on workflows. Saves time. Each time it saves a worker time, I am more efficient and my return on investment is apparent.
Chris Nguyen | TrustRadius Reviewer

Screenshots

Pricing Details

AbacusLaw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AbacusLaw Editions & Modules

Additional Pricing Details

PracticePanther

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

PracticePanther Editions & Modules

Edition
Monthly Plan$491
Annual Plan$391
  1. per user
Additional Pricing Details

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