What users are saying about
7 Ratings
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Score 9.3 out of 100
31 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ABB Ability Solution Suite

Of course this is the one of the best solution available in the market at present. When you have Multiple system in a plant then you need a powerful tool for Computation which Ability does it smoothly.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

Eclipse is well suited for quick order entry where the source is a formal purchase order document or a phone call with a known customer. In these scenarios the order entry process is quick, and order processing is smooth even if the customer has a lot of "special" requests like shipping part today and holding the rest or shipping some of the order to other addresses. Eclipse also works well if you have a good database of products, especially in searching for products where only partial information is known or finding existing orders where all you know for sure is the customer. It is not particularly well suited for Point of Sale where a walk-in customer who doesn't have an account wants products for which part numbers are not known, due to the requirements to release an order for a customer with no credit.
John Heinzel | TrustRadius Reviewer

Feature Rating Comparison

Customization

ABB Ability Solution Suite
10.0
Epicor Eclipse
7.2
API for custom integration
ABB Ability Solution Suite
10.0
Epicor Eclipse
7.8
Plug-ins
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.7

Security

ABB Ability Solution Suite
10.0
Epicor Eclipse
7.7
Single sign-on capability
ABB Ability Solution Suite
10.0
Epicor Eclipse
8.0
Role-based user permissions
ABB Ability Solution Suite
10.0
Epicor Eclipse
7.5

Inventory Management

ABB Ability Solution Suite
10.0
Epicor Eclipse
7.1
Inventory tracking
ABB Ability Solution Suite
10.0
Epicor Eclipse
7.4
Location management
ABB Ability Solution Suite
10.0
Epicor Eclipse
7.6
Manufacturing module
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.7
Automatic reordering
ABB Ability Solution Suite
Epicor Eclipse
6.7

Order Management

ABB Ability Solution Suite
10.0
Epicor Eclipse
7.4
Pricing
ABB Ability Solution Suite
10.0
Epicor Eclipse
7.3
Order entry
ABB Ability Solution Suite
10.0
Epicor Eclipse
7.7
Cost of goods sold
ABB Ability Solution Suite
10.0
Epicor Eclipse
7.8
End-to-end order visibility
ABB Ability Solution Suite
10.0
Epicor Eclipse
7.1
Order exception Resolution
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.6
Credit card processing
ABB Ability Solution Suite
Epicor Eclipse
8.0
Order Orchestration
ABB Ability Solution Suite
Epicor Eclipse
7.4

Project Execution Management

ABB Ability Solution Suite
10.0
Epicor Eclipse
6.4
Project Planning and Scheduling
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.6
Project Manager Dashboard
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.8
Resource Manager Dashboard
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.8
Task Insight for Project Managers
ABB Ability Solution Suite
10.0
Epicor Eclipse
5.7
Project Manager Mobile Functionality
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.4
Team Member Task Collaboration
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.4
Team Member Mobile Functionality
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.4
Project Candidate Search
ABB Ability Solution Suite
10.0
Epicor Eclipse
Project Candidate Comparison and Analysis
ABB Ability Solution Suite
10.0
Epicor Eclipse
Defineable Resource Pools
ABB Ability Solution Suite
10.0
Epicor Eclipse
Defineable Resource Pools
ABB Ability Solution Suite
10.0
Epicor Eclipse
Talent Profiles
ABB Ability Solution Suite
10.0
Epicor Eclipse
Real-Time Project Reporting
ABB Ability Solution Suite
10.0
Epicor Eclipse
7.3
Absence Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
Product Lifecycle Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
5.1

Manufacturing

ABB Ability Solution Suite
10.0
Epicor Eclipse
5.0
Production Process Design
ABB Ability Solution Suite
10.0
Epicor Eclipse
4.5
Supply Chain Business Flows
ABB Ability Solution Suite
10.0
Epicor Eclipse
4.1
Production Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
5.7
Contracted Manufacturing Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
4.1
Configuration Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.4
Work Definition
ABB Ability Solution Suite
10.0
Epicor Eclipse
4.8
Work Execution
ABB Ability Solution Suite
10.0
Epicor Eclipse
5.4
Advanced Fulfillment
ABB Ability Solution Suite
10.0
Epicor Eclipse
5.1
Manufacturing Costs
ABB Ability Solution Suite
10.0
Epicor Eclipse
4.8

Supply Chain

ABB Ability Solution Suite
10.0
Epicor Eclipse
5.7
Forecasting
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.2
Inventory Planning
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.6
Multi-tier Supply Chain Planning
ABB Ability Solution Suite
10.0
Epicor Eclipse
4.3
Performance Monitoring
ABB Ability Solution Suite
10.0
Epicor Eclipse
5.6

Product Lifecycle Management

ABB Ability Solution Suite
10.0
Epicor Eclipse
6.2
Ideation Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.5
Requirements Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.1
Proposal Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
5.9
Innovation Portfolio Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
5.8
Product Master Data Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.4
Vendor Portal
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.2
Project Portfolio Management
ABB Ability Solution Suite
10.0
Epicor Eclipse
6.4

Payroll Management

ABB Ability Solution Suite
Epicor Eclipse
8.5
Pay calculation
ABB Ability Solution Suite
Epicor Eclipse
10.0
Benefit plan administration
ABB Ability Solution Suite
Epicor Eclipse
9.0
Direct deposit files
ABB Ability Solution Suite
Epicor Eclipse
8.6
Salary revision and increment management
ABB Ability Solution Suite
Epicor Eclipse
7.0
Reimbursement management
ABB Ability Solution Suite
Epicor Eclipse
7.7

Reporting & Analytics

ABB Ability Solution Suite
Epicor Eclipse
6.6
Dashboards
ABB Ability Solution Suite
Epicor Eclipse
6.6
Standard reports
ABB Ability Solution Suite
Epicor Eclipse
6.4
Custom reports
ABB Ability Solution Suite
Epicor Eclipse
6.9

General Ledger and Configurable Accounting

ABB Ability Solution Suite
Epicor Eclipse
7.2
Accounts payable
ABB Ability Solution Suite
Epicor Eclipse
7.0
Accounts receivable
ABB Ability Solution Suite
Epicor Eclipse
6.9
Global Financial Support
ABB Ability Solution Suite
Epicor Eclipse
7.1
Primary and Secondary Ledgers
ABB Ability Solution Suite
Epicor Eclipse
7.2
Intercompany Accounting
ABB Ability Solution Suite
Epicor Eclipse
7.2
Localizations
ABB Ability Solution Suite
Epicor Eclipse
6.7
Journals and Reconciliations
ABB Ability Solution Suite
Epicor Eclipse
7.3
Enterprise Accounting
ABB Ability Solution Suite
Epicor Eclipse
8.2
Configurable Accounting
ABB Ability Solution Suite
Epicor Eclipse
8.2
Centralized Rules Framework
ABB Ability Solution Suite
Epicor Eclipse
6.8
Standardized Processes
ABB Ability Solution Suite
Epicor Eclipse
6.7

Subledger and Financial Process

ABB Ability Solution Suite
Epicor Eclipse
7.2
Automated Invoice Processing
ABB Ability Solution Suite
Epicor Eclipse
7.5
Shared Services Payments
ABB Ability Solution Suite
Epicor Eclipse
7.7
Billings Management
ABB Ability Solution Suite
Epicor Eclipse
6.9
Customer Receipt Applications
ABB Ability Solution Suite
Epicor Eclipse
6.8
Customer Collections
ABB Ability Solution Suite
Epicor Eclipse
7.6
Revenue Recognition
ABB Ability Solution Suite
Epicor Eclipse
7.9
Cash Management
ABB Ability Solution Suite
Epicor Eclipse
7.4
Asset Management
ABB Ability Solution Suite
Epicor Eclipse
7.5
Travel & Expense Management
ABB Ability Solution Suite
Epicor Eclipse
7.3
Budgetary Control & Encumbrance Accounting
ABB Ability Solution Suite
Epicor Eclipse
6.1
Period Close
ABB Ability Solution Suite
Epicor Eclipse
7.5
Transactions Tax
ABB Ability Solution Suite
Epicor Eclipse
7.4
Subledger Reconciliations
ABB Ability Solution Suite
Epicor Eclipse
7.3
3rd Party Accounting Systems
ABB Ability Solution Suite
Epicor Eclipse
6.0

Project Financial Management

ABB Ability Solution Suite
Epicor Eclipse
5.7
Budgeting and Forecasting
ABB Ability Solution Suite
Epicor Eclipse
6.8
Project Costing
ABB Ability Solution Suite
Epicor Eclipse
7.2
Cost Capture
ABB Ability Solution Suite
Epicor Eclipse
6.2
Capital Project Management
ABB Ability Solution Suite
Epicor Eclipse
6.0
Customer Invoicing
ABB Ability Solution Suite
Epicor Eclipse
7.4
Customer Contract Compliance
ABB Ability Solution Suite
Epicor Eclipse
7.7
Project Revenue Recognition
ABB Ability Solution Suite
Epicor Eclipse
7.0
Project Financial Performance Analysis
ABB Ability Solution Suite
Epicor Eclipse
4.6
Project Financials Dashboard
ABB Ability Solution Suite
Epicor Eclipse
3.6
Real-time Financial Reporting
ABB Ability Solution Suite
Epicor Eclipse
5.8
Embedded Business Intelligence
ABB Ability Solution Suite
Epicor Eclipse
2.7
Project Planning Collaboration
ABB Ability Solution Suite
Epicor Eclipse
3.3

Grants Management

ABB Ability Solution Suite
Epicor Eclipse
8.0
Award Lifecycle Management
ABB Ability Solution Suite
Epicor Eclipse
8.0
Spending Control
ABB Ability Solution Suite
Epicor Eclipse
7.9
Indirect Cost Management
ABB Ability Solution Suite
Epicor Eclipse
7.9
Billing
ABB Ability Solution Suite
Epicor Eclipse
8.2

Procurement

ABB Ability Solution Suite
Epicor Eclipse
6.1
Sourcing Team Collaboration
ABB Ability Solution Suite
Epicor Eclipse
6.1
Sourcing Analysis
ABB Ability Solution Suite
Epicor Eclipse
5.0
Bids Analyzed and Compared
ABB Ability Solution Suite
Epicor Eclipse
5.1
Catalog Shopping E-Commerce for Employees
ABB Ability Solution Suite
Epicor Eclipse
5.3
Contract Authoring
ABB Ability Solution Suite
Epicor Eclipse
6.8
Contract Compliance Management
ABB Ability Solution Suite
Epicor Eclipse
7.3
Contract History
ABB Ability Solution Suite
Epicor Eclipse
6.8
Contract Renewal Automation
ABB Ability Solution Suite
Epicor Eclipse
5.5
Contract Repository
ABB Ability Solution Suite
Epicor Eclipse
4.8
Contract Standardization and Enforcement
ABB Ability Solution Suite
Epicor Eclipse
5.1
Electronic Signatures
ABB Ability Solution Suite
Epicor Eclipse
7.2
Invoice Automated Matching
ABB Ability Solution Suite
Epicor Eclipse
6.5
Purchasing Risk and Compliance Management
ABB Ability Solution Suite
Epicor Eclipse
6.1
Requisitions-to-Purchase Orders Integrated
ABB Ability Solution Suite
Epicor Eclipse
6.9
Spend Compliance Management
ABB Ability Solution Suite
Epicor Eclipse
6.4
Supplier Assessment
ABB Ability Solution Suite
Epicor Eclipse
5.4
Supplier Communication and Collaboration
ABB Ability Solution Suite
Epicor Eclipse
6.8
Supplier Management
ABB Ability Solution Suite
Epicor Eclipse
6.8
Supplier Portal
ABB Ability Solution Suite
Epicor Eclipse
6.4

Risk Management

ABB Ability Solution Suite
Epicor Eclipse
4.5
Risk Repository
ABB Ability Solution Suite
Epicor Eclipse
2.7
Control Management
ABB Ability Solution Suite
Epicor Eclipse
6.2
Control Mapping
ABB Ability Solution Suite
Epicor Eclipse
3.6
Control Efficiency Assessments
ABB Ability Solution Suite
Epicor Eclipse
4.5
Automated Control Assessments
ABB Ability Solution Suite
Epicor Eclipse
5.5
Assessment Capture
ABB Ability Solution Suite
Epicor Eclipse
5.5
Issue Detection
ABB Ability Solution Suite
Epicor Eclipse
4.1
Automatic Notification
ABB Ability Solution Suite
Epicor Eclipse
4.5
Remediation and Certification
ABB Ability Solution Suite
Epicor Eclipse
3.8

Logistics

ABB Ability Solution Suite
Epicor Eclipse
4.9
Transportation Planning and Optimization
ABB Ability Solution Suite
Epicor Eclipse
4.3
Transportation Sourcing Management
ABB Ability Solution Suite
Epicor Eclipse
4.9
Transportation Process Integration
ABB Ability Solution Suite
Epicor Eclipse
4.8
Transportation Execution Management
ABB Ability Solution Suite
Epicor Eclipse
4.2
Freight Payment Automation
ABB Ability Solution Suite
Epicor Eclipse
5.5
Trade Management
ABB Ability Solution Suite
Epicor Eclipse
4.1
Trade Regulatory Compliance Management
ABB Ability Solution Suite
Epicor Eclipse
6.4
Customs Document Collaboration
ABB Ability Solution Suite
Epicor Eclipse
1.0
Fulfillment Management
ABB Ability Solution Suite
Epicor Eclipse
6.3
Inventory Visibility
ABB Ability Solution Suite
Epicor Eclipse
6.2
Warehouse Workforce Management
ABB Ability Solution Suite
Epicor Eclipse
6.3

Pros

ABB Ability Solution Suite

  • Computation of data.
  • Presentation to right person.
  • Ability to perform critical task and sending to users.
  • Multiple control system connectivity.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

  • Sales Order tracking, even returns are strengths of Epicor Eclipse. It can be set up to match returns to previous orders so that the correct credits are applied. It is capable of setting up contract pricing as well as matrix level pricing according to sales velocity or individual customer buyer programs.
  • Purchasing can be set up to work by full line buys or short buys while still maintaining a balanced inventory level of vendor line product.
  • Vendor Invoices and purchase orders are easily matched up for payment and the diverse reporting features are able to provide multi-faceted views of Product Sales, Items with No Sales, or Sales or Purchasing trends, just to name a few.
  • It is also tracking warehouse operation in both RF and non-RF environments, or a combination of the two.
Bob McFarland | TrustRadius Reviewer

Cons

ABB Ability Solution Suite

  • May be for smaller PLCs this can't be implemented.
  • Cost may an area ABB can look in to.
  • Improvement in GUI
Anonymous | TrustRadius Reviewer

Epicor Eclipse

  • The version we use is a non-windows based version, we chose this due to pricing since we are a small company.
  • Their Tier 1 level tech support leaves a little to be desired.
  • It would be nice to switch between open windows/screens.
Erik Hall | TrustRadius Reviewer

Likelihood to Renew

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 4.3
Based on 3 answers
I use it every day and can't see a reason why I would stop unless I started a new job. If I were to leave my present position, the new job would be much more attractive if they were Eclipse users.
Gabriel Llull | TrustRadius Reviewer

Usability

ABB Ability Solution Suite

ABB Ability Solution Suite 10.0
Based on 1 answer
One of the best solutions in the market with a user-friendly system. This is very useful when the ABB system (Like we had 800xA) is there, new or existing; all the ABB systems can be integrated using this rather than going to a 3rd party vendor, which may have interface problems.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

Epicor Eclipse 7.3
Based on 1 answer
This is very easy to use for someone that hasn't ever used the system before. Despite any preconceived notions about how a system should function they can learn this and become efficient with really not a lot of effort. I have used many systems and this is probably one of the easiest I have ever had to learn to navigate and use.
Erik Hall | TrustRadius Reviewer

Reliability and Availability

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 9.1
Based on 2 answers
I haven't experienced any outages in the two years I have been using the system. It is always available as long as the computer is up. The only time I have seen it not be available was on occasions where we lost internet, or power and then we lost access to everything, not just Epicor Eclipse.
Erik Hall | TrustRadius Reviewer

Performance

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 9.1
Based on 2 answers
Everything in this system moves fairly quickly, that may be in part because we are a small company with only 21 users on the system at a time, or it may just be a the way the Epicor Eclipse works for any size company with any number of users. I can only speak for what I know and say that it is fast for our purposes.
Erik Hall | TrustRadius Reviewer

Support Rating

ABB Ability Solution Suite

ABB Ability Solution Suite 10.0
Based on 1 answer
Good support in terms of quality and promptness. When we had problems with some of the commands not getting executed, their online support also provided a good solution to solve the problem. Even mission-critical task we were able to solve during this Pandemic time. The suggestion is to go for the online support 1st in the future, followed by a visit.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

Epicor Eclipse 5.5
Based on 2 answers
The tier 1 support is trying, and sometimes they are successful. Sometimes they aren't. This topic isn't as black and white as the questions might suggest. Currently their Tier 1 support team is over seas, all items automatically go to Tier 1 and then when they can't help they either escalate it or tell me they need to check with someone else and they will get back to me. If they escalate me to Tier 2, then the issue comes back to the States and the support is usually at a higher knowledge/experience level and it can get resolved fairly quickly. If they don't escalate, then it might take weeks and multiple follow ups on my part before I either get a satisfactory resolution or finally get escalated.
Erik Hall | TrustRadius Reviewer

In-Person Training

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 9.1
Based on 1 answer
The training classes that I have attended have been top notch. The presenters are extremely knowledgeable on their subject matter, including real-world application of the system. They aren't just software techs training end users, they seem to be end users that have become experts in the over functionality and capabilities of the system.
Erik Hall | TrustRadius Reviewer

Online Training

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 8.2
Based on 1 answer
The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.
Erik Hall | TrustRadius Reviewer

Implementation Rating

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 4.5
Based on 2 answers
I don't really know about the implementation, it was back in 1998 and I didn't start here until 2016. By the time I started here they had been running it for a number of years and most of the people that were here when it was implemented are no longer here, and the ones that are don't really have much to say about how the implementation went either bad or good.
Erik Hall | TrustRadius Reviewer

Alternatives Considered

ABB Ability Solution Suite

Better suited for the ABB System as Microsoft is a third party for ABB Control System.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but Prophet 21 is going to get you there much quicker and with the kind of insight into your business that will help you thrive.
Anonymous | TrustRadius Reviewer

Scalability

ABB Ability Solution Suite

No score
No answers yet
No answers on this topic

Epicor Eclipse

Epicor Eclipse 4.5
Based on 1 answer
I don't really know about the scalability. It's the same as it was when I started, I do know that you can buy more user licenses, but I think they come in packs of 5, which can be a problem if you only need 1 and will never use the other 4. But, again I'm not sure on that.
Erik Hall | TrustRadius Reviewer

Return on Investment

ABB Ability Solution Suite

  • Positive is definitely ROI since manual intervention is minimized and the process is automated.
  • Cost wise, ABB has been looked upon considering the small industry.
  • Overall, a good solution for a large companies.
Anonymous | TrustRadius Reviewer

Epicor Eclipse

  • One of the main positive ROI impacts has been the constant upgrading and adding of new features to keep the software user friendly, relative, and robust.
  • Our credit manager has said it has made their job easier with daily reports to catch pricing discrepancies and straighten out before they go to invoice makes us look better.
  • With the addition of sale analytics it has given our sales force tools and new approaches to our customer base which has raised profitability.
Glen Ritter | TrustRadius Reviewer

Pricing Details

ABB Ability Solution Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Epicor Eclipse

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ABB Ability Solution Suite
10.0
Epicor Eclipse
5.1

Likelihood to Renew

ABB Ability Solution Suite
Epicor Eclipse
4.3

Usability

ABB Ability Solution Suite
10.0
Epicor Eclipse
7.3

Reliability and Availability

ABB Ability Solution Suite
Epicor Eclipse
9.1

Performance

ABB Ability Solution Suite
Epicor Eclipse
9.1

Support Rating

ABB Ability Solution Suite
10.0
Epicor Eclipse
5.5

In-Person Training

ABB Ability Solution Suite
Epicor Eclipse
9.1

Online Training

ABB Ability Solution Suite
Epicor Eclipse
8.2

Implementation Rating

ABB Ability Solution Suite
Epicor Eclipse
4.5

Scalability

ABB Ability Solution Suite
Epicor Eclipse
4.5

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