What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 7 reviews and ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 34 reviews and ratings
Feature Set Ratings
- ABB Ability Solution Suite ranks higher in 8 feature sets: Customization, Security, Inventory Management, Order Management, Project Execution Management, Manufacturing, Supply Chain, Product Lifecycle Management
Customization
10.0
ABB Ability Solution Suite
100%
7.2
Epicor Eclipse
72%
ABB Ability Solution Suite ranks higher in 2/2 features
ABB Ability Solution Suite ranks higher in 2/2 features
API for custom integration
10.0
100%
1 Rating
7.8
78%
7 Ratings
Plug-ins
10.0
100%
1 Rating
6.7
67%
9 Ratings
Security
10.0
ABB Ability Solution Suite
100%
7.8
Epicor Eclipse
78%
ABB Ability Solution Suite ranks higher in 2/2 features
ABB Ability Solution Suite ranks higher in 2/2 features
Single sign-on capability
10.0
100%
1 Rating
8.0
80%
9 Ratings
Role-based user permissions
10.0
100%
1 Rating
7.5
75%
14 Ratings
Inventory Management
10.0
ABB Ability Solution Suite
100%
7.1
Epicor Eclipse
71%
ABB Ability Solution Suite ranks higher in 3/4 features
ABB Ability Solution Suite ranks higher in 3/4 features
Inventory tracking
10.0
100%
1 Rating
7.4
74%
17 Ratings
Location management
10.0
100%
1 Rating
7.7
77%
17 Ratings
Manufacturing module
10.0
100%
1 Rating
6.7
67%
7 Ratings
Automatic reordering
N/A
0 Ratings
6.7
67%
15 Ratings
Order Management
10.0
ABB Ability Solution Suite
100%
7.4
Epicor Eclipse
74%
ABB Ability Solution Suite ranks higher in 5/7 features
ABB Ability Solution Suite ranks higher in 5/7 features
Pricing
10.0
100%
1 Rating
7.3
73%
17 Ratings
Order entry
10.0
100%
1 Rating
7.7
77%
17 Ratings
Cost of goods sold
10.0
100%
1 Rating
7.8
78%
16 Ratings
End-to-end order visibility
10.0
100%
1 Rating
7.0
70%
13 Ratings
Order exception Resolution
10.0
100%
1 Rating
6.6
66%
12 Ratings
Credit card processing
N/A
0 Ratings
8.0
80%
14 Ratings
Order Orchestration
N/A
0 Ratings
7.4
74%
13 Ratings
Project Execution Management
10.0
ABB Ability Solution Suite
100%
6.4
Epicor Eclipse
64%
ABB Ability Solution Suite ranks higher in 15/15 features
ABB Ability Solution Suite ranks higher in 15/15 features
Project Planning and Scheduling
10.0
100%
1 Rating
6.6
66%
3 Ratings
Project Manager Dashboard
10.0
100%
1 Rating
6.8
68%
2 Ratings
Resource Manager Dashboard
10.0
100%
1 Rating
6.8
68%
2 Ratings
Task Insight for Project Managers
10.0
100%
1 Rating
5.7
57%
3 Ratings
Project Manager Mobile Functionality
10.0
100%
1 Rating
6.4
64%
2 Ratings
Team Member Task Collaboration
10.0
100%
1 Rating
6.4
64%
1 Rating
Team Member Mobile Functionality
10.0
100%
1 Rating
6.4
64%
2 Ratings
Project Candidate Search
10.0
100%
1 Rating
N/A
0 Ratings
Project Candidate Comparison and Analysis
10.0
100%
1 Rating
N/A
0 Ratings
Defineable Resource Pools
10.0
100%
1 Rating
N/A
0 Ratings
Defineable Resource Pools
10.0
100%
1 Rating
N/A
0 Ratings
Talent Profiles
10.0
100%
1 Rating
N/A
0 Ratings
Real-Time Project Reporting
10.0
100%
1 Rating
7.3
73%
1 Rating
Absence Management
10.0
100%
1 Rating
N/A
0 Ratings
Product Lifecycle Management
10.0
100%
1 Rating
5.1
51%
4 Ratings
Manufacturing
10.0
ABB Ability Solution Suite
100%
5.0
Epicor Eclipse
50%
ABB Ability Solution Suite ranks higher in 9/9 features
ABB Ability Solution Suite ranks higher in 9/9 features
Production Process Design
10.0
100%
1 Rating
4.5
45%
2 Ratings
Supply Chain Business Flows
10.0
100%
1 Rating
4.1
41%
2 Ratings
Production Management
10.0
100%
1 Rating
5.7
57%
3 Ratings
Contracted Manufacturing Management
10.0
100%
1 Rating
4.1
41%
2 Ratings
Configuration Management
10.0
100%
1 Rating
6.4
64%
1 Rating
Work Definition
10.0
100%
1 Rating
4.8
48%
3 Ratings
Work Execution
10.0
100%
1 Rating
5.4
54%
3 Ratings
Advanced Fulfillment
10.0
100%
1 Rating
5.1
51%
3 Ratings
Manufacturing Costs
10.0
100%
1 Rating
4.8
48%
3 Ratings
Supply Chain
10.0
ABB Ability Solution Suite
100%
5.7
Epicor Eclipse
57%
ABB Ability Solution Suite ranks higher in 4/4 features
ABB Ability Solution Suite ranks higher in 4/4 features
Forecasting
10.0
100%
1 Rating
6.1
61%
12 Ratings
Inventory Planning
10.0
100%
1 Rating
6.6
66%
11 Ratings
Multi-tier Supply Chain Planning
10.0
100%
1 Rating
4.3
43%
6 Ratings
Performance Monitoring
10.0
100%
1 Rating
5.6
56%
9 Ratings
Product Lifecycle Management
10.0
ABB Ability Solution Suite
100%
6.2
Epicor Eclipse
62%
ABB Ability Solution Suite ranks higher in 7/7 features
ABB Ability Solution Suite ranks higher in 7/7 features
Ideation Management
10.0
100%
1 Rating
6.5
65%
5 Ratings
Requirements Management
10.0
100%
1 Rating
6.1
61%
4 Ratings
Proposal Management
10.0
100%
1 Rating
5.9
59%
3 Ratings
Innovation Portfolio Management
10.0
100%
1 Rating
5.8
58%
2 Ratings
Product Master Data Management
10.0
100%
1 Rating
6.4
64%
3 Ratings
Vendor Portal
10.0
100%
1 Rating
6.2
62%
3 Ratings
Project Portfolio Management
10.0
100%
1 Rating
6.4
64%
1 Rating
Payroll Management
ABB Ability Solution Suite
Feature Set Not Supported
N/A
8.5
Epicor Eclipse
85%
Epicor Eclipse ranks higher in 5/5 features
Epicor Eclipse ranks higher in 5/5 features
Pay calculation
N/A
0 Ratings
10.0
100%
1 Rating
Benefit plan administration
N/A
0 Ratings
9.0
90%
1 Rating
Direct deposit files
N/A
0 Ratings
8.7
87%
3 Ratings
Salary revision and increment management
N/A
0 Ratings
7.0
70%
2 Ratings
Reimbursement management
N/A
0 Ratings
7.7
77%
3 Ratings
Reporting & Analytics
ABB Ability Solution Suite
Feature Set Not Supported
N/A
6.6
Epicor Eclipse
66%
Epicor Eclipse ranks higher in 3/3 features
Epicor Eclipse ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
6.7
67%
11 Ratings
Standard reports
N/A
0 Ratings
6.4
64%
16 Ratings
Custom reports
N/A
0 Ratings
6.9
69%
16 Ratings
General Ledger and Configurable Accounting
ABB Ability Solution Suite
Feature Set Not Supported
N/A
7.2
Epicor Eclipse
72%
Epicor Eclipse ranks higher in 11/11 features
Epicor Eclipse ranks higher in 11/11 features
Accounts payable
N/A
0 Ratings
6.9
69%
15 Ratings
Accounts receivable
N/A
0 Ratings
6.8
68%
13 Ratings
Global Financial Support
N/A
0 Ratings
7.1
71%
7 Ratings
Primary and Secondary Ledgers
N/A
0 Ratings
7.2
72%
6 Ratings
Intercompany Accounting
N/A
0 Ratings
7.2
72%
8 Ratings
Localizations
N/A
0 Ratings
6.7
67%
5 Ratings
Journals and Reconciliations
N/A
0 Ratings
7.3
73%
10 Ratings
Enterprise Accounting
N/A
0 Ratings
8.2
82%
6 Ratings
Configurable Accounting
N/A
0 Ratings
8.3
83%
8 Ratings
Centralized Rules Framework
N/A
0 Ratings
6.8
68%
4 Ratings
Standardized Processes
N/A
0 Ratings
6.7
67%
10 Ratings
Subledger and Financial Process
ABB Ability Solution Suite
Feature Set Not Supported
N/A
7.2
Epicor Eclipse
72%
Epicor Eclipse ranks higher in 14/14 features
Epicor Eclipse ranks higher in 14/14 features
Automated Invoice Processing
N/A
0 Ratings
7.5
75%
10 Ratings
Shared Services Payments
N/A
0 Ratings
7.7
77%
5 Ratings
Billings Management
N/A
0 Ratings
6.9
69%
11 Ratings
Customer Receipt Applications
N/A
0 Ratings
6.9
69%
10 Ratings
Customer Collections
N/A
0 Ratings
7.6
76%
10 Ratings
Revenue Recognition
N/A
0 Ratings
7.9
79%
6 Ratings
Cash Management
N/A
0 Ratings
7.4
74%
8 Ratings
Asset Management
N/A
0 Ratings
7.5
75%
6 Ratings
Travel & Expense Management
N/A
0 Ratings
7.3
73%
6 Ratings
Budgetary Control & Encumbrance Accounting
N/A
0 Ratings
6.1
61%
5 Ratings
Period Close
N/A
0 Ratings
7.5
75%
11 Ratings
Transactions Tax
N/A
0 Ratings
7.4
74%
10 Ratings
Subledger Reconciliations
N/A
0 Ratings
7.3
73%
3 Ratings
3rd Party Accounting Systems
N/A
0 Ratings
6.0
60%
4 Ratings
Project Financial Management
ABB Ability Solution Suite
Feature Set Not Supported
N/A
5.7
Epicor Eclipse
57%
Epicor Eclipse ranks higher in 12/12 features
Epicor Eclipse ranks higher in 12/12 features
Budgeting and Forecasting
N/A
0 Ratings
6.8
68%
6 Ratings
Project Costing
N/A
0 Ratings
7.2
72%
6 Ratings
Cost Capture
N/A
0 Ratings
6.2
62%
6 Ratings
Capital Project Management
N/A
0 Ratings
6.0
60%
5 Ratings
Customer Invoicing
N/A
0 Ratings
7.4
74%
9 Ratings
Customer Contract Compliance
N/A
0 Ratings
7.7
77%
5 Ratings
Project Revenue Recognition
N/A
0 Ratings
7.0
70%
4 Ratings
Project Financial Performance Analysis
N/A
0 Ratings
4.6
46%
3 Ratings
Project Financials Dashboard
N/A
0 Ratings
3.6
36%
3 Ratings
Real-time Financial Reporting
N/A
0 Ratings
5.8
58%
7 Ratings
Embedded Business Intelligence
N/A
0 Ratings
2.7
27%
2 Ratings
Project Planning Collaboration
N/A
0 Ratings
3.3
33%
3 Ratings
Grants Management
ABB Ability Solution Suite
Feature Set Not Supported
N/A
8.0
Epicor Eclipse
80%
Epicor Eclipse ranks higher in 4/4 features
Epicor Eclipse ranks higher in 4/4 features
Award Lifecycle Management
N/A
0 Ratings
8.0
80%
1 Rating
Spending Control
N/A
0 Ratings
7.9
79%
2 Ratings
Indirect Cost Management
N/A
0 Ratings
7.9
79%
2 Ratings
Billing
N/A
0 Ratings
8.2
82%
1 Rating
Procurement
ABB Ability Solution Suite
Feature Set Not Supported
N/A
6.1
Epicor Eclipse
61%
Epicor Eclipse ranks higher in 19/19 features
Epicor Eclipse ranks higher in 19/19 features
Sourcing Team Collaboration
N/A
0 Ratings
6.1
61%
5 Ratings
Sourcing Analysis
N/A
0 Ratings
5.0
50%
5 Ratings
Bids Analyzed and Compared
N/A
0 Ratings
5.1
51%
6 Ratings
Catalog Shopping E-Commerce for Employees
N/A
0 Ratings
5.3
53%
5 Ratings
Contract Authoring
N/A
0 Ratings
6.8
68%
2 Ratings
Contract Compliance Management
N/A
0 Ratings
7.3
73%
2 Ratings
Contract History
N/A
0 Ratings
6.8
68%
2 Ratings
Contract Renewal Automation
N/A
0 Ratings
5.5
55%
2 Ratings
Contract Repository
N/A
0 Ratings
4.8
48%
3 Ratings
Contract Standardization and Enforcement
N/A
0 Ratings
5.1
51%
3 Ratings
Electronic Signatures
N/A
0 Ratings
7.2
72%
7 Ratings
Invoice Automated Matching
N/A
0 Ratings
6.5
65%
6 Ratings
Purchasing Risk and Compliance Management
N/A
0 Ratings
6.1
61%
3 Ratings
Requisitions-to-Purchase Orders Integrated
N/A
0 Ratings
6.9
69%
4 Ratings
Spend Compliance Management
N/A
0 Ratings
6.4
64%
1 Rating
Supplier Assessment
N/A
0 Ratings
5.4
54%
4 Ratings
Supplier Communication and Collaboration
N/A
0 Ratings
6.8
68%
2 Ratings
Supplier Management
N/A
0 Ratings
6.8
68%
4 Ratings
Supplier Portal
N/A
0 Ratings
6.4
64%
2 Ratings
Risk Management
ABB Ability Solution Suite
Feature Set Not Supported
N/A
4.5
Epicor Eclipse
45%
Epicor Eclipse ranks higher in 9/9 features
Epicor Eclipse ranks higher in 9/9 features
Risk Repository
N/A
0 Ratings
2.7
27%
2 Ratings
Control Management
N/A
0 Ratings
6.2
62%
2 Ratings
Control Mapping
N/A
0 Ratings
3.6
36%
1 Rating
Control Efficiency Assessments
N/A
0 Ratings
4.5
45%
1 Rating
Automated Control Assessments
N/A
0 Ratings
5.5
55%
1 Rating
Assessment Capture
N/A
0 Ratings
5.5
55%
1 Rating
Issue Detection
N/A
0 Ratings
4.1
41%
2 Ratings
Automatic Notification
N/A
0 Ratings
4.5
45%
3 Ratings
Remediation and Certification
N/A
0 Ratings
3.8
38%
2 Ratings
Logistics
ABB Ability Solution Suite
Feature Set Not Supported
N/A
4.9
Epicor Eclipse
49%
Epicor Eclipse ranks higher in 11/11 features
Epicor Eclipse ranks higher in 11/11 features
Transportation Planning and Optimization
N/A
0 Ratings
4.3
43%
6 Ratings
Transportation Sourcing Management
N/A
0 Ratings
4.9
49%
5 Ratings
Transportation Process Integration
N/A
0 Ratings
4.8
48%
4 Ratings
Transportation Execution Management
N/A
0 Ratings
4.2
42%
6 Ratings
Freight Payment Automation
N/A
0 Ratings
5.5
55%
8 Ratings
Trade Management
N/A
0 Ratings
4.1
41%
2 Ratings
Trade Regulatory Compliance Management
N/A
0 Ratings
6.4
64%
1 Rating
Customs Document Collaboration
N/A
0 Ratings
1.0
10%
1 Rating
Fulfillment Management
N/A
0 Ratings
6.3
63%
2 Ratings
Inventory Visibility
N/A
0 Ratings
6.1
61%
9 Ratings
Warehouse Workforce Management
N/A
0 Ratings
6.3
63%
4 Ratings
Attribute Ratings
- ABB Ability Solution Suite is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
10.0
ABB Ability Solution Suite
100%
1 Rating
4.7
Epicor Eclipse
47%
17 Ratings
Likelihood to Renew
ABB Ability Solution Suite
N/A
0 Ratings
4.3
Epicor Eclipse
43%
3 Ratings
Usability
10.0
ABB Ability Solution Suite
100%
1 Rating
7.3
Epicor Eclipse
73%
1 Rating
Availability
ABB Ability Solution Suite
N/A
0 Ratings
9.1
Epicor Eclipse
91%
2 Ratings
Performance
ABB Ability Solution Suite
N/A
0 Ratings
9.1
Epicor Eclipse
91%
2 Ratings
Support Rating
10.0
ABB Ability Solution Suite
100%
1 Rating
5.5
Epicor Eclipse
55%
2 Ratings
In-Person Training
ABB Ability Solution Suite
N/A
0 Ratings
9.1
Epicor Eclipse
91%
1 Rating
Online Training
ABB Ability Solution Suite
N/A
0 Ratings
8.2
Epicor Eclipse
82%
1 Rating
Implementation Rating
ABB Ability Solution Suite
N/A
0 Ratings
4.5
Epicor Eclipse
45%
2 Ratings
Product Scalability
ABB Ability Solution Suite
N/A
0 Ratings
4.5
Epicor Eclipse
45%
1 Rating
Likelihood to Recommend
ABB Ability Solution Suite
Of course this is the one of the best solution available in the market at present. When you have Multiple system in a plant then you need a powerful tool for Computation which Ability does it smoothly.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesEpicor Eclipse
Eclipse is well suited for quick order entry where the source is a formal purchase order document or a phone call with a known customer. In these scenarios the order entry process is quick, and order processing is smooth even if the customer has a lot of "special" requests like shipping part today and holding the rest or shipping some of the order to other addresses. Eclipse also works well if you have a good database of products, especially in searching for products where only partial information is known or finding existing orders where all you know for sure is the customer. It is not particularly well suited for Point of Sale where a walk-in customer who doesn't have an account wants products for which part numbers are not known, due to the requirements to release an order for a customer with no credit.
Business Analyst
Revere Electric SupplyWholesale, 201-500 employees
Pros
ABB Ability Solution Suite
- Computation of data.
- Presentation to right person.
- Ability to perform critical task and sending to users.
- Multiple control system connectivity.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesEpicor Eclipse
- Sales Order tracking, even returns are strengths of Epicor Eclipse. It can be set up to match returns to previous orders so that the correct credits are applied. It is capable of setting up contract pricing as well as matrix level pricing according to sales velocity or individual customer buyer programs.
- Purchasing can be set up to work by full line buys or short buys while still maintaining a balanced inventory level of vendor line product.
- Vendor Invoices and purchase orders are easily matched up for payment and the diverse reporting features are able to provide multi-faceted views of Product Sales, Items with No Sales, or Sales or Purchasing trends, just to name a few.
- It is also tracking warehouse operation in both RF and non-RF environments, or a combination of the two.
Inventory Controls Manager
Wsm IndustriesWholesale, 51-200 employees
Cons
ABB Ability Solution Suite
- May be for smaller PLCs this can't be implemented.
- Cost may an area ABB can look in to.
- Improvement in GUI

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesEpicor Eclipse
- The version we use is a non-windows based version, we chose this due to pricing since we are a small company.
- Their Tier 1 level tech support leaves a little to be desired.
- It would be nice to switch between open windows/screens.
Office Manager
City Supply CorporationWholesale, 11-50 employees
Pricing Details
ABB Ability Solution Suite
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Epicor Eclipse
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Epicor Eclipse
Epicor Eclipse 4.3
Based on 3 answers
I use it every day and can't see a reason why I would stop unless I started a new job. If I were to leave my present position, the new job would be much more attractive if they were Eclipse users.
Pricing & Product Strategist
US SupplyWholesale, 51-200 employees
Usability
ABB Ability Solution Suite
ABB Ability Solution Suite 10.0
Based on 1 answer
One of the best solutions in the market with a user-friendly system. This is very useful when the ABB system (Like we had 800xA) is there, new or existing; all the ABB systems can be integrated using this rather than going to a 3rd party vendor, which may have interface problems.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesEpicor Eclipse
Epicor Eclipse 7.3
Based on 1 answer
This is very easy to use for someone that hasn't ever used the system before. Despite any preconceived notions about how a system should function they can learn this and become efficient with really not a lot of effort. I have used many systems and this is probably one of the easiest I have ever had to learn to navigate and use.
Office Manager
City Supply CorporationWholesale, 11-50 employees
Reliability and Availability
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Epicor Eclipse
Epicor Eclipse 9.1
Based on 2 answers
I haven't experienced any outages in the two years I have been using the system. It is always available as long as the computer is up. The only time I have seen it not be available was on occasions where we lost internet, or power and then we lost access to everything, not just Epicor Eclipse.
Office Manager
City Supply CorporationWholesale, 11-50 employees
Performance
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Epicor Eclipse
Epicor Eclipse 9.1
Based on 2 answers
Everything in this system moves fairly quickly, that may be in part because we are a small company with only 21 users on the system at a time, or it may just be a the way the Epicor Eclipse works for any size company with any number of users. I can only speak for what I know and say that it is fast for our purposes.
Office Manager
City Supply CorporationWholesale, 11-50 employees
Support Rating
ABB Ability Solution Suite
ABB Ability Solution Suite 10.0
Based on 1 answer
Good support in terms of quality and promptness. When we had problems with some of the commands not getting executed, their online support also provided a good solution to solve the problem. Even mission-critical task we were able to solve during this Pandemic time. The suggestion is to go for the online support 1st in the future, followed by a visit.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesEpicor Eclipse
Epicor Eclipse 5.5
Based on 2 answers
The tier 1 support is trying, and sometimes they are successful. Sometimes they aren't. This topic isn't as black and white as the questions might suggest. Currently their Tier 1 support team is over seas, all items automatically go to Tier 1 and then when they can't help they either escalate it or tell me they need to check with someone else and they will get back to me. If they escalate me to Tier 2, then the issue comes back to the States and the support is usually at a higher knowledge/experience level and it can get resolved fairly quickly. If they don't escalate, then it might take weeks and multiple follow ups on my part before I either get a satisfactory resolution or finally get escalated.
Office Manager
City Supply CorporationWholesale, 11-50 employees
In-Person Training
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Epicor Eclipse
Epicor Eclipse 9.1
Based on 1 answer
The training classes that I have attended have been top notch. The presenters are extremely knowledgeable on their subject matter, including real-world application of the system. They aren't just software techs training end users, they seem to be end users that have become experts in the over functionality and capabilities of the system.
Office Manager
City Supply CorporationWholesale, 11-50 employees
Online Training
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Epicor Eclipse
Epicor Eclipse 8.2
Based on 1 answer
The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.
Office Manager
City Supply CorporationWholesale, 11-50 employees
Implementation Rating
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Epicor Eclipse
Epicor Eclipse 4.5
Based on 2 answers
I don't really know about the implementation, it was back in 1998 and I didn't start here until 2016. By the time I started here they had been running it for a number of years and most of the people that were here when it was implemented are no longer here, and the ones that are don't really have much to say about how the implementation went either bad or good.
Office Manager
City Supply CorporationWholesale, 11-50 employees
Alternatives Considered
ABB Ability Solution Suite
Better suited for the ABB System as Microsoft is a third party for ABB Control System.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesEpicor Eclipse
Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but Prophet 21 is going to get you there much quicker and with the kind of insight into your business that will help you thrive.

Verified User
Manager in Corporate
Wholesale Company, 201-500 employeesScalability
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Epicor Eclipse
Epicor Eclipse 4.5
Based on 1 answer
I don't really know about the scalability. It's the same as it was when I started, I do know that you can buy more user licenses, but I think they come in packs of 5, which can be a problem if you only need 1 and will never use the other 4. But, again I'm not sure on that.
Office Manager
City Supply CorporationWholesale, 11-50 employees
Return on Investment
ABB Ability Solution Suite
- Positive is definitely ROI since manual intervention is minimized and the process is automated.
- Cost wise, ABB has been looked upon considering the small industry.
- Overall, a good solution for a large companies.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesEpicor Eclipse
- One of the main positive ROI impacts has been the constant upgrading and adding of new features to keep the software user friendly, relative, and robust.
- Our credit manager has said it has made their job easier with daily reports to catch pricing discrepancies and straighten out before they go to invoice makes us look better.
- With the addition of sale analytics it has given our sales force tools and new approaches to our customer base which has raised profitability.
Software & Support
ParamontEO Electrical SupplyRetail, 51-200 employees