What users are saying about
22 Ratings
22 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

ProProfs Project

This is a great project management tool for teams who work across multiple locations. I could even see this as being a great tool for small or large businesses that operate within one property. It is nice to keep everyone one the same page with one tracking software. At this time I cannot think of any scenarios it would not be appropriate for, it is very versatile
Joanna McKenzie | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
ProProfs Project
8.7
Task Management
Accelo
ProProfs Project
9.0
Resource Management
Accelo
ProProfs Project
8.0
Gantt Charts
Accelo
ProProfs Project
8.0
Scheduling
Accelo
ProProfs Project
8.0
Workflow Automation
Accelo
ProProfs Project
9.0
Team Collaboration
Accelo
ProProfs Project
8.0
Document Management
Accelo
ProProfs Project
10.0
Email integration
Accelo
ProProfs Project
8.0
Mobile Access
Accelo
ProProfs Project
10.0
Timesheet Tracking
Accelo
ProProfs Project
10.0
Budget and Expense Management
Accelo
ProProfs Project
8.0

Professional Services Automation

Accelo
ProProfs Project
8.0
Invoicing
Accelo
ProProfs Project
8.0
Project & financial reporting
Accelo
ProProfs Project
8.0

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

ProProfs Project

  • I needed a project management software that had client access, ability to comment, percent-complete tracking, and email integration.
  • The mobile app is a big part of what has improved in the last year and why I have decided to stick with it ultimately. Many others I've decided do not have apps on the marketplace, which is a big hindrance, in my opinion.
  • Invoicing and tracking expenses is a huge plus.
  • White Labeling - I can customize the system with my own logo
Carlton Smith | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

ProProfs Project

  • For what we use it for, we do not have any suggestions for improvement, it has always been a great tool and we have experienced no issues with it.
Joanna McKenzie | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

ProProfs Project

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.7
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

ProProfs Project

ProProfs Project 10.0
Based on 2 answers
I personally have not had to contact ProProfs Project Customer Support. I know that our media / marketing manager has used this tool for a while and is very comfortable with it. He has never expressed any issues or frustrations that I know of. The product is simple and easy to use and does not seem to require much support.
Joanna McKenzie | TrustRadius Reviewer

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

ProProfs Project

I think Project Bubble is way more streamlined than the others mentioned, as well as way more cost-effective! It is simple enough for my clients to access and keep track of their status, without having to explain or train them in the process. For value of money, customer support, and ease of use, I give it my highest recommendation.
Carlton Smith | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

ProProfs Project

  • Client communication
  • Contractor accountability
  • Time tracking and resource management
Carlton Smith | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

ProProfs Project

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ProProfs Project Editions & Modules

Edition
Forever Free$0.001
Solopreneur$19.00 per month2
Team$49.00 per month3
Unlimited$199.00 per month4
  1. 3 Projects
  2. 10 Projects
  3. 50 Projects
  4. Unlimited Projects
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Accelo
7.2
ProProfs Project
9.0

Likelihood to Renew

Accelo
9.0
ProProfs Project

Usability

Accelo
7.0
ProProfs Project

Performance

Accelo
10.0
ProProfs Project

Support Rating

Accelo
7.7
ProProfs Project
10.0

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