What users are saying about
36 Ratings
17 Ratings
36 Ratings
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Score 8.5 out of 100
17 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Accenture is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Accenture

90%
7 Ratings
8.5

Ingram Micro

85%
5 Ratings

Likelihood to Recommend

Accenture

Accenture is well suited for undertaking projects that are a bit more complex and complicated. Because of their lineup, they are better suited to tackle those projects. Accenture may not be well suited for support on the basis of cost.
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Ingram Micro

Works well if you want to 1) Fulfill your own eComm orders. 2) Want the ability to do dropship with 3rd party retailers. 3) Want LOT# control (e.g. if you're in the food industry). There are a plethora of companies that can do ecomm fulfillment but they don't have the ability to do option 2 & 3.
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Pros

Accenture

  • Accenture is processing oriented.
  • Accenture has qualified consultants to help diagnose and remedy business problems.
  • Accenture has a very good service delivery system and personnel.
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Ingram Micro

  • Customer Support
  • Technical Advice
  • Fast accurate shipping and logistics
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Cons

Accenture

  • Accenture may improve on the TAT for project documentation
  • There is some room of improvement in the budget estimation which sometimes is vague. Having said that, they are very competitive in the market.
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Ingram Micro

  • Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions.
  • Poor faceted navigation.
  • Entire site is painfully slow.
  • The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy.
  • Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother.
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Pricing Details

Accenture

Starting Price

Editions & Modules

Accenture editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Cost:

    No setup fee

    Additional Details

    Ingram Micro

    Starting Price

    Editions & Modules

    Ingram Micro editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Cost:

      No setup fee

      Additional Details

      Alternatives Considered

      Accenture

      Accenture was selected based on its proven track record, client engagement, expertise in analytics solutions, suggested approach, project management capabilities, relationship management, and responsiveness
      Read full review

      Ingram Micro

      Ingram Micro is the largest supplier of this type in New Zealand and as such we started to use them almost only for this reason.
      Although we have had a very good customer experience and will continue to use Ingram Micro services in the future.
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