Accruent Data Insights vs. HxGN EAM vs. trackingThis

Management of our equipment and coordination of maintenance timelines.

Incentivized

EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.

Incentivized

• Data Insights serves up detailed analytics, including a life expectancy analysis that uses the best of three distinct survival analyses and artificial intelligence (AI) algorithms to provide an accurate analysis for all device types and ages.
• Compare features side by side to understand reliability metrics across products. Accruent Data Insights standardizes medical device manufacturer and model names so that healthcare organizations can accurately gauge their equipment and asset performance.
• Gather the information necessary to make hospital equipment planning decisions – in a matter of seconds.

Incentivized

• Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
• Integrates with Oracle; linking to an enterprise system help to link with the ledger
• Generally user friendly; the user interface and navigation is relatively intuitive to use

Incentivized

• Navigation between different aspects of the application.
• Overall scope of the data encompassing our business requirements.
• Improve the search algorithms to reflect the most current data sets.

Incentivized

• The update schedule takes some getting used to
• Possible to accidentally lock yourself out of your own account (if admin)

Incentivized

EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.

Incentivized

The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.

Incentivized

We use both

Incentivized

HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.

Incentivized

• Positive on ROI due to equipment management

Incentivized

• Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
• Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
• The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.

Incentivized