AccuLynx vs. SAPPHIRE Structure

When you want to track your quotes that have gone out to customers so that you can follow up on them, this system makes it way easier to do that. It also makes it way easier to track invoice dates. One area that it is less appropriate is for detailed big public bids where a traditional estimate template is not appropriate.

Incentivized

In our organisation, we are 10 designers working with sapphire. We are able to design multiple units of building without any problems. The learning curve is not small but when you start to master the software, it is incredible. The precision of this software is amazing. If needed, you can easily share your file with a coworker if you need helps...

Incentivized

• Estimating.
• Customer Management.
• Scheduling Material Delivery/Orders & Labor.
• Tracking job profitability.
• Invoicing.
• Reporting.
• Access everything from anywhere via app, etc. in real time.
• Entire company can communicate with each other.

Incentivized

• Automatically generating different elements to save time.
• Designing and calculating elements.
• Providing a clear material listing.

Incentivized

• Pricing in the database for each item is done manually due to the merger of two large suppliers nationally who decided to write their own database and estimating program and disconnect themselves from AccuLynx that had the ability to automatically update pricing. I feel that was a huge mistake on the part of the supplier. AccuLynx is trying to rectify that relationship.
• It's unfortunate that the only calendaring option is Google Calendar. We are very tied to Outlook which we feel is more user-friendly and we know it well.

Incentivized

• Not friendly user
• Maybe providing to many options to do one thing.
• Big Learning curve if you want to to big buildings.

Incentivized

Until someone shows me something more efficient or has features that are more streamlined and time is saved by all then I am all ears and ready to listen to that presentation. I wouldn't care at this point if I had to abandon QB if the system had it's own integrated accounting system otherwise it has to be able to do all and more of the features of QB and the CRM side also has to have/do more than AccuLynx features.

Incentivized

Very versatile and allows for other people to complete things and someone else to still look at and approve if needed. Great communication ability internally and with customers and with that being the case is a tremendous asset with documentation also. Really a well rounded tool that allows you to do everything needed for a job in one place and have the records to show what was done by whom and when.

Incentivized

They can always improve and we are very successful when calling support. I would suggest they keep their support technicians available later for the west coast contractors who need help at the end of the day. We've come to know many of the techs because we call to offer suggestions but there's a process for us to follow for that.

Incentivized

AccuLynx has met our needs more than our previous CRM program. ALX is user-friendly which is super nice when training new employees, compared to our previous program which then seemed very outdated.

Incentivized

SAPPHIRE is way more complete and precise than EzCad. You can't just draw a bunch of lines and make it works( even if in reality it doesn't work). Your work needs to make sense in order to design it. If you make mistakes the software will tell you and you will need to correct your mistakes.

Incentivized

• I am have had a hard time justifying AccuLynx since I am a small business. I hate all the add ons. I do not appreciate that all the good tools cost extra money on top of my monthly payment.

Incentivized

• Faster turn around time
• More precise than ever
• Great data exportation

Incentivized