Item: AccuLynx
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

AccuLynx has been a great addition to our daily processing of customers/projects. Pretty easy to navigate. Some of the updates can be tricky to learn, but that is probably because we are used to the "old" way.

Pros and Cons

Tracking progress of project
Note/Message Keeping
Reports

Invoicing Area (new updates have set that function back)

Return on Investment

Great organization

Alternatives Considered

AccuLynx has met our needs more than our previous CRM program. ALX is user-friendly which is super nice when training new employees, compared to our previous program which then seemed very outdated.

Key Insights

Do you think AccuLynx delivers good value for the price?

Not sure

Are you happy with AccuLynx's feature set?

Yes

Did AccuLynx live up to sales and marketing promises?

Yes

Did implementation of AccuLynx go as expected?

Yes

Would you buy AccuLynx again?

Yes

Other Software Used

QuickBooks Online Advanced

Likelihood to Recommend

Tracking a project all in one place is nice and easy. Invoicing option has recently taken a step back due to an update. Not as easy to navigate as the old Contract Worksheet and any payments or deposits are not showing on the invoice any longer.

ALX - User Friendly

Overall Satisfaction with AccuLynx