What users are saying about
4 Ratings
4 Ratings
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Score 8.5 out of 101
4 Ratings
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Score 10 out of 101

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Likelihood to Recommend

Accurate Background

Accurate is a global organization that has background checks available internationally. The report formatting could be improved. It's messy and difficult to read.
No photo available

Montage

While video interviewing is still considered too "unconventional" by too many small business HR people I visit with, the ROI can easily be found within 4-6 months (if the company is having to fly more than 3 or 4 candidates in for interviews)... so I would argue that Montage is well-suited for organizations of all sizes. For best success, though, I would make sure that any HR leader seeking to implement spend the time to educate your leadership team on how the technology works and why it is a worthwhile investment (especially underscoring the risk mitigation provided against alot of frivolous EEOC claims, as the interviews are recorded and the records are yours to keep... meaning you have Exhibit A to share should you ever receive a Charge Notice, which demonstrates exactly what was asked by the employer and how the candidate responded).
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Feature Rating Comparison

Recruiting / ATS

Accurate Background
7.0
Montage
Job Requisition Management
Accurate Background
6.0
Montage
Company Website Posting
Accurate Background
5.0
Montage
Publish to Social Media
Accurate Background
7.0
Montage
Customized Application Form
Accurate Background
7.0
Montage
Candidate Search
Accurate Background
5.0
Montage
Collaboration
Accurate Background
10.0
Montage
Task Creation and Delegation
Accurate Background
10.0
Montage
Email Templates
Accurate Background
3.0
Montage
User Permissions
Accurate Background
8.0
Montage
Notifications and Alerts
Accurate Background
9.0
Montage
Reporting
Accurate Background
7.0
Montage

Pros

  • Comprehensive background check report
  • Report tailored to your needs
  • Weekly calls with Account Manager or as needed
  • online chat option with customer service
No photo available
  • Allows prospective candidates to prepare for and submit recorded responses to established interview questions when it is most-convenient for their schedule (without having to take time off fro their current job, skip lunch, etc.).
  • Montage offers the ability to conduct both recorded and live video interviewing, allowing the flexibility to adopt whatever approach best fits the culture of the organization, the specific role, etc. We are finding that recorded interviews are terrific for initial or screening, and are great to then share with a hiring manager if there needs to be any calibration between s/he & HR/Talent Acquisition. The live interviews allow us to conduct interviews with candidates who may be applying from outside reasonable driving distance to the nearest Caravan Health office, while still providing an ability to observe important nonverbal cues of candidates.
  • Customer support is strong, even offering a "concierge service" which is basically like having an extension of our IT department on the line/logged-in with us to ensure there are no technical issues during the interview.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Cons

  • Background check report format could be improved by being easier to read. It's a little messy.
No photo available
  • While we are a fan of the concierge service, there have been a time or two where we have scheduled for it but the Montage partner didn't log-in/dial-in in a timely manner and we were left trying to address technical issues outside our comfort zone.
  • The Montage platform is solid, without question. That said, there are pieces of the interface for both the prospective candidate and the hiring manager which could be made far-more intuitive than they exist today. We all know that in hard-to-fill roles across the nation today, there are more opportunities than there are great candidates with which to fill them... so we need to do all we possibly can to make the candidate experience as simple, quick and painless as possible.
  • It would be great if the Montage platform could easily interface with our ATS.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Alternatives Considered

Accurate is much better. The most thorough background check company I have ever used.
No photo available
Technology is similar, though Montage is a bit more user-friendly. Also found the recordkeeping and release of same to be more attractive with Montage. Both are competitively priced.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Return on Investment

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
No photo available
  • Decreased time-to-fill
  • Decreased recruiting travel costs
  • Deeper slates of candidates we can process
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Screenshots

Pricing Details

Accurate Background

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Montage

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details