Acronis Advanced Backup vs. SpiderOak

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Advanced Backup
Score 7.5 out of 10
N/A
Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.N/A
SpiderOak
Score 8.5 out of 10
N/A
SpiderOak is a file sync and cloud storage / backup solution, emphasizing privacy.N/A
Pricing
Acronis Advanced BackupSpiderOak
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acronis Advanced BackupSpiderOak
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Acronis Advanced BackupSpiderOak
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Acronis Advanced BackupSpiderOak
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Acronis Advanced Backup
-
Ratings
SpiderOak
8.9
1 Ratings
Versioning00 Ratings10.01 Ratings
Video files00 Ratings9.01 Ratings
Audio files00 Ratings9.01 Ratings
Document collaboration00 Ratings8.01 Ratings
Access control00 Ratings10.01 Ratings
File search00 Ratings7.01 Ratings
Device sync00 Ratings9.01 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Acronis Advanced Backup
-
Ratings
SpiderOak
9.0
1 Ratings
User and role management00 Ratings10.01 Ratings
File organization00 Ratings8.01 Ratings
Device management00 Ratings9.01 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Acronis Advanced Backup
-
Ratings
SpiderOak
8.3
1 Ratings
Performance00 Ratings8.01 Ratings
Reliability00 Ratings9.01 Ratings
Storage Reports00 Ratings8.01 Ratings
User Ratings
Acronis Advanced BackupSpiderOak
Likelihood to Recommend
9.0
(9 ratings)
8.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.6
(6 ratings)
7.0
(2 ratings)
User Testimonials
Acronis Advanced BackupSpiderOak
Likelihood to Recommend
Acronis
Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you. Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders. I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
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SpiderOak
SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.
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Pros
Acronis
  • Single pane of glass for managing customer tenants
  • Quick and reliable backup recovery
  • Both onsite and offsite backup destinations are supported
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SpiderOak
  • Versions Files meaning it makes multiple copies of the same files as it is updated
  • Zero Knowledge meaning our storage is complete secure and private
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Cons
Acronis
  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
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SpiderOak
  • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
  • Support meanig there is no number to call, you do everything over email
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Likelihood to Renew
Acronis
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
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SpiderOak
No answers on this topic
Support Rating
Acronis
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
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SpiderOak
While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.
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Alternatives Considered
Acronis
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
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SpiderOak
In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.
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Return on Investment
Acronis
  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
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SpiderOak
  • ROI is positive when you consider unlimited data for the annual cost.
  • Versioning when you consider backing up documents that continually change and need to restore a previous version.
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