Likelihood to Recommend If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Read full review I have highly benefited from the performance of this great tool. Storage and data management programs have been running as planned since we deployed this system. Under NetApp ONTAP Data Management Software our data and customers contacts are always secure. It has helped our company in reducing storage costs as we can safely use cloud storage services. It gives us continuity guarantee even after our systems fail to function due to strong backup system.
Read full review Pros Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day. We have different classes of data which requires different retention policies. Acronis makes that easy to manage. Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM. Read full review Cloud tool for easy multiple data management. Creating reports is incredible through the package. Data transportation and the real-time data analytics, this tool is the best ever. Data threats Protection capability is amazing. Read full review Cons The web interface is slow and can kick you off from time to time I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors Read full review More details on network interfaces are available in CLI. Would like to see similar visibility on the GUI. Deleting volumes that have been snapmirrored have to be released at the snapmirror destination first. Would be nice to have that feature at the source where you are deleting the volume. When creating a volume in the GUI it adds to the default junction point. Would be nice to choose the junction point as you were creating the volume (this is a feature available in the CLI). Read full review Likelihood to Renew We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Read full review Usability I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Read full review Support Rating I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
Read full review NetApp support is always second to none. That being said I have never once had to contact support for the NetApp System Manager software. It is simple, stable and easy to use. Given that their support is stellar in all other areas I don't see how this would be any different
Read full review Implementation Rating I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Read full review Alternatives Considered We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Read full review I have only used NetApp ONTAP Select platform in our organization in data storage and file management. It has efficiently managed all data-related problems and gives us the right roadmap of managing data from all sources effectively. Data migration from our company to the cloud storage datasets has been easy and secure. It provides reliable intelligence from all information gathered from our data sources that enhances better operations and smart decisions.
Read full review Contract Terms and Pricing Model I would love it if they offered better cloud space pricing or even "unlimited"
Read full review Scalability The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Read full review Return on Investment Every times you restore a file, you see the value and the ROI of backup. Backup is a great protection against ransomware, you can always restore files that has been infected. When you want to go back in previous version of files, it can be life saver. Read full review Previously were were running with just locally attached storage across all of our estate. With this tool we are not able to simplify the management of storage saving on resource usage across our Ops teams allowing us to focus on "more important" tasks. Read full review ScreenShots