TrustRadius
Simple Acronis Review
https://www.trustradius.com/endpoint-backupAcronis Cyber BackupUnspecified8.391101
Ethan Nick profile photo
Updated August 22, 2018

Simple Acronis Review

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version

Backup 12.5 Standard,

Overall Satisfaction with Acronis Backup

Acronis is being used by our location as our main means of backing up our data on a daily and bi-weekly basis. We had originally switched for ease of use reasons, after positive peer review, and due to previous usage of and familiarity with Acronis. We are able to ensure timely backups of our data across multiple machines that are easy to access, manage, and store.
  • Obtaining Data Recovery. The process of recovering any information from a backup is straight forward. There has yet to be any issues with any recovery we've attempted.
  • Setting schedules for incremental and full backup dates/times. We need to run our backups at very specific times and the ability to assign different schedules for backing up various locations is very helpful.
  • User-Friendly. All information is readily accessible in a way the flows nicely. Placement of different option makes sense as you go through the processes of install, setup and everyday usage/maintenance.
  • There are times when accessing the backup files takes an extended amount of time, as they do not always become usable quickly. It is a small complaint, as they never fail to open after a few minutes.
  • Being able to create backups on removable USB hard drives that are taken away for offsite storage when full could be better. You can make it happen but the process doesn't feel as smooth as the rest of the software.
  • It would be nice to be able to compare the contents of multiple backups at one time in order to be able to more quickly see the difference between them when searching for information changes requested by users.
  • Peace of mind. It is good to know that at any time we can have information restored for our users within minutes. Previous software needed an extended amount of time and failed often.
  • Data backup and recovery have been a breeze. As previously stated, we have had no issues with the process of restoring data, unlike we had with previous software.
Does the job. Covers large and small scopes. It is nice to know that as our company expands, there are multiple software options available to support our backup needs and to possible make the expansion easier trough being able to view multiple servers through one station. We have yet to scale what we have set but communication with Acronis support has made us confident that it will be simple.
Backup Exec, Symantec. The biggest difference is the ease with which we can recover data with Acronis. Backup Exec would fail or throw out errors often during a restore process and it made for a nightmare when users needed information quickly. The only feature that we miss is the ability to compare contents of multiple backups side by side.
I don't see why this software would be 'less suited' for usage when compared to other software for the purpose of backing up your data. It does what it is meant to do in a way that is easy to understand. The user interface is intuitive overall, setup feels standard without anything that feels out of the ordinary, and we have not had any problems with restoring information as needed.

Acronis Cyber Backup Feature Ratings

Using Acronis Backup

5 - Information Technology. We are the IT team for this location of our global business. I have recommended Acronis to my colleges of affiliate businesses and of other companies. Those who have tried Acronis usually end up buying it. It is very easy to learn and intuitive for new users on the server side of things.
5 - Network administration team and floor technicians assist in the use of Arconis within our company. As far as skills needed by our team members: prior to using Acronis we did not know anything about it. During the free trial time we learned much. It is very self explanatory in nature which works well for us.
  • Full Backups
  • Incremental backups
  • Data recovery on a low end user scale
  • Full server recovery
  • can easily be used with cloud
  • physical backups to an external drive have been used
  • recovering to a different computer for data forensics
  • Not sure other than continuing to use it to save our confidential data
  • Using it with a Vault system on a PDM
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.

Evaluating Acronis Backup and Competitors

Yes - Backup Exec. The difficulty our company was having obtaining backups through the software.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
We needed something more robust and simple. Price was a factor and along with the affordability came usability which was a snap once we installed and poked around.
I wouldn't change our evaluation nor selection process. I'd do it exactly the same way as we did before. It works, what works just works. If is isn't broken, don't fix it.

Acronis Backup Implementation

I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Change management was minimal - With Acronis Backup, we learned that it wasn't really a big deal. It took over right away and did the job we needed it to do. We did not have to assign a specialized person to manage its function. It has really spoiled us compared to Backup Exec. with implementation and install.
  • Using Acronis to read our previous backups from Auto Exec
  • Using Acronis to read very old backups from a much earlier version of Acronis
  • Making sure license are used properly among servers.

Acronis Backup Support

We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support cares about my success
Quick Initial Response
None
Yes - We do pay for the insurance that if we have any future questions or issues that may arise, Acronis will be there to assist as soon as possible. This is an insurance that the low cost of yearly maintenance is very much worth having for my company. I would do it again and again if needed.
Yes!
We recently had an entire server crash. This was a non windows OS based server that housed a database. We have had Acronis backing up the mysql backup. Luckily we did this as we lost the mysql backups at the same time as the total server failure. It was an electrical failure so all was lost. In rebuilding we used the backup provided by Acronis to save the day.

Using Acronis Backup

I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function.
I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Recovery of backups from an external drive.
  • Recovery of backups through a NAS system.
  • Setting schedules for backups for both full and incremental.
  • Getting notifications on a regular basis of backup start times, completion, any issues that may come up.
  • Initial setup takes a little time, but no more than any other backup utility that I've used in the past
  • I haven't had any issues with it being over bearing or cumbersome